{"id":1011698,"url":"https://alion.io/job/genetec-formateurtrice-technique-technical-trainer","title":"Formateur(trice) technique / Technical Trainer","company":{"id":1229,"name":"Genetec","domain":"genetec.com","url":"https://alion.io/company/genetec-japan-kk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":89,"open_postings":66,"ghost_share":0,"stale_share":0.242,"repost_share":0,"time_to_fill_p50_days":81,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Education","role_family":"Education","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":83000,"period":"year","method":"role_country_seniority_unknown","sample_n":185},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-09-17T20:32:55Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-11-09T12:23:31Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"Aperçu du role :\nGenetec recherche actuellement un formateur technique. Nous recherchons une personne dynamique et réactive, capable de s'épanouir dans un environnement dynamique et animé. Vous serez chargé(e) de dispenser des formations sur les produits Genetec dans les centres de formation de Genetec et dans les bureaux de nos partenaires. En dehors de vos missions de formation, vous travaillerez depuis votre domicile pour préparer les prochaines sessions de formation et mettre à jour les supports de formation existants. Ce poste implique des déplacements fréquents au sein du territoire commercial attribué, ainsi que des déplacements occasionnels à l'étranger.\nVotre journée en un coup d'oeil :\nDispenser des formations techniques aux clients, revendeurs, distributeurs et collaborateurs internes de Genetec\nMettre à jour les supports de formation existants afin de refléter les changements apportés par les nouvelles versions des produits\nCréer des présentations de formation, des manuels, des plans de cours et des références numériques\nContribuer à l’amélioration de la documentation et des outils de formation\nMaintenir une connaissance approfondie et actualisée des produits et des fonctionnalités de Genetec\nParticiper à la mise en place des salles de cours, à la correction des travaux pratiques et des examens, ainsi qu’au suivi des questions posées pendant les cours\nAnimer des formations techniques en présentiel à l’aide de serveurs, de clients, de réseaux et d’appareils\nAnimer des formations en ligne animées par un formateur à l’aide d’un environnement virtuel basé sur le cloud et d’un système de gestion de l’apprentissage (LMS)\nTransmettre les retours d’expérience sur les formations aux équipes internes afin d’améliorer les processus et les produits\nTransmettre efficacement les connaissances techniques à différents publics, des utilisateurs aux administrateurs\nCe qui fait de vous un excellent candidat :\nBaccalauréat en informatique, en génie informatique ou expérience équivalente\nAu moins 2 ans d'expérience dans la dispense de formations techniques, de préférence dans le domaine des logiciels\nDisponibilité et capacité à voyager pour dispenser des formations jusqu'à 75 % du temps\nPosséder d'excellentes compétences en matière de présentation\nMaîtrise du français et de l'anglais, tant à l'oral qu'à l'écrit (ce poste nécessite des interactions avec nos collaborateurs et clients internationaux) la maîtrise d'autres langues est un atout\nVotre expertise technique :\nExcellente maîtrise des systèmes d'exploitation Windows et des machines virtuelles\nExcellente maîtrise des principes de mise en réseau et de la configuration IP\nExpérience des concepts liés aux bases de données et des environnements client-serveur\nExpérience des méthodes de dépannage technique\nExpérience des systèmes de contrôle d'accès physique\nExpérience des systèmes de gestion vidéo\nUn atout si vous avez :\nExpérience de la formation en ligne, de l'e-learning et des plateformes LMS \nExpérience des technologies basées sur le cloud et des concepts de cybersécurité \nVoilà ce que nous offrons !\nRégime de rémunération attrayant\nProgramme de remboursement des frais de formation\nÉquilibre entre vie professionnelle et vie privée grâce à un horaire de travail flexible\nRepas subventionnés à notre incroyable Bistro (Les Cordons Bleus)\nCafé et fruits gratuits à volonté\nEspace de stationnement gratuit pour tous les employés\nCentre de conditionnement physique sur place avec entraîneur personnel, ainsi que plusieurs ateliers de santé et de bien-être\nSi vous souhaitez savoir à quoi ressemble l’environnement de travail chez Genetec, voici le lien vers notre vidéo d’entreprise: https://youtu.be/EupvfTWhRww?si=OuODVl0xkIFqdPZA\nNous savons que la diversité des parcours et des expériences apporte une grande valeur à nos équipes. Même si vous ne cochez pas toutes les cases nous vous encourageons à postuler - votre profil pourrait nous surprendre!\nMerci pour votre candidature, mais veuillez noter que seul(e)s les candidat(e)s sélectionné(e)s seront contacté(e)s. Les chasseurs de têtes et les agences de recrutement ne sont pas autorisés à soumettre des CV par l'intermédiaire de ce site web ou directement aux gestionnaires.\n---------------------------------------------------------------------------------------------------\nJob overview:\nGenetec is currently seeking a Technical Trainer. We are looking for a dynamic, responsive individual, able to work well in a fast-paced, lively environment. You will be responsible for delivering training on Genetec products at Genetec training locations and partner offices. When not teaching, you will be working from your home office preparing for future training sessions and updating existing training content. This position requires frequent travel within the assigned commercial territory, and occasionally overseas.\nYour day at a glance:\nDeliver technical training to Genetec customers, resellers, distributors, and internal staff \nUpdate existing training material to reflect changes in new product releases \nCreate training presentations, manuals, course outlines, and digital references \nContribute to improve training documentation and tools \nMaintain a current, in-depth knowledge of Genetec’s products and functionality \nParticipate in classroom setup, lab and exam grading, and course question follow-up \nFacilitate instructor-led technical courses using servers, clients, networks, and devices \nFacilitate online instructor-led courses using a cloud-based virtual environment and LMS \nCommunicate course feedback to internal teams for process and product improvement \nEffectively convey technical understanding to different audiences, from users to administrators \nWhat makes you a great fit:\nBachelor’s degree in Computer Science, Computer Engineering or equivalent experience \n2+ years of experience delivering technical training, preferably software training \nWilling and able to travel to deliver training up to 75% of the time \nPossess exceptional presentation and presentation skills \nFluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers), additional languages an asset \nYour technical expertise:\nExcellent knowledge of Windows operating systems and virtual machines \nExcellent knowledge of networking principles and IP configuration \nExperience with database concepts and client-server environments \nExperience with technical troubleshooting methods\nExperience with physical access control systems\nExperience with video management systems\nAn asset if you have:\nExperience with online training delivery, e-learning, and LMS platforms\nExperience with cloud-based technology and cybersecurity concepts\nLet’s talk perks!\nAttractive compensation package\nTraining Tuition Reimbursement Program\nWork-life balance with a flexible working schedule\nSubsidized meals in our amazing Bistro (Les Cordons Bleus)\nFree, unlimited coffee and fruits\nPrivate, free parking for all employees\nOnsite fitness facility with personal trainer, and multiple wellness and health workshops \nIf you’d like to see what the work environment at Genetec looks like, check out our corporate video: https://youtu.be/EupvfTWhRww?si=OuODVl0xkIFqdPZA\nWe know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!\nThank you for your application, but please note that only selected candidates will be contacted. 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