{"id":1928168,"url":"https://alion.io/job/genetec-redacteurtrice-technique-technical-writer","title":"Rédacteur(trice) technique / Technical Writer","company":{"id":1229,"name":"Genetec","domain":"genetec.com","url":"https://alion.io/company/genetec-japan-kk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":89,"open_postings":71,"ghost_share":0,"stale_share":0.225,"repost_share":0,"time_to_fill_p50_days":81,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":124000,"period":"year","method":"role_country_seniority_unknown","sample_n":291},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T20:54:53Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-22T06:43:11Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"La dynamique de votre équipe :\nEn tant que développeur de contenu, vous ferez partie de l’équipe Unified Content Services. Unified Content Services se consacre à la création de contenus de haute qualité destinés à aider les clients à comprendre et à utiliser nos produits.\nVous serez en contact avec tous les niveaux de l’organisation, mais plus particulièrement avec les développeurs, le service client, le marketing et la formation. Il s’agit d’un poste fortement axé sur la collaboration qui exige le souci du détail.\nVous bénéficierez d’un accompagnement et de conseils pour réussir dans votre travail. L’intégration comprend une formation sur nos produits, ainsi qu’une formation aux outils et processus utilisés. Unified Content Services est une équipe solidaire où l’innovation et les idées sont bienvenues et encouragées.\nVotre journée en un coup d'oeil :\nTravailler en équipe, en adoptant un style rédactionnel commun\nCollaborer avec les créateurs de contenu de l’ensemble de l’organisation pour élaborer et documenter les directives relatives au contenu\nAppréhender des concepts techniques complexes en testant des logiciels et en menant des entretiens avec les développeurs et les équipes d’assistance technique\nRecueillir et intégrer les retours d’expérience des clients internes et externes\nConcevoir et créer du contenu (texte et graphiques) qui aide les clients à devenir autonomes, réduisant ainsi le nombre d’appels au support\nParticiper aux revues de l’interface utilisateur afin de rendre nos produits plus faciles à utiliser\nCe qui fait de vous un excellent candidat :\n5 ans d'expérience à un poste similaire\nExpérience avérée dans la communication d'informations techniques complexes à différents types de publics (débutants, intermédiaires et avancés)\nCapacité à planifier, hiérarchiser et produire du contenu de haute qualité\nAisance dans la communication avec divers intervenants et experts en la matière\nConnaissance des méthodes, des tendances et des technologies de rédaction technique, telles que la rédaction structurée, le « single sourcing », la réutilisation, etc.\nMaîtrise du français et de l'anglais, tant à l'oral qu'à l'écrit (ce poste nécessite des interactions avec nos collaborateurs et clients internationaux)\nUn atout si vous avez :\nMaîtrise de DITA et des outils de rédaction basés sur XML\nMaîtrise des outils de montage vidéo (Captivate, Camtasia, etc.)\nPortfolio de vos réalisations (textes et visuels)\nLicence en rédaction technique, en informatique, en génie informatique, ou combinaison équivalente de formation et d’expérience\nVoilà ce que nous offrons !\nRégime de rémunération attrayant\nProgramme de remboursement des frais de formation\nÉquilibre entre vie professionnelle et vie privée grâce à un horaire de travail flexible\nRepas subventionnés à notre incroyable Bistro (Les Cordons Bleus)\nCafé et fruits gratuits à volonté\nEspace de stationnement gratuit pour tous les employés\nCentre de conditionnement physique sur place avec entraîneur personnel, ainsi que plusieurs ateliers de santé et de bien-être\nSi vous souhaitez savoir à quoi ressemble l’environnement de travail chez Genetec, voici le lien vers notre vidéo d’entreprise: https://youtu.be/EupvfTWhRww?si=OuODVl0xkIFqdPZA\nNous savons que la diversité des parcours et des expériences apporte une grande valeur à nos équipes. Même si vous ne cochez pas toutes les cases nous vous encourageons à postuler - votre profil pourrait nous surprendre!\nMerci pour votre candidature, mais veuillez noter que seul(e)s les candidat(e)s sélectionné(e)s seront contacté(e)s. Les chasseurs de têtes et les agences de recrutement ne sont pas autorisés à soumettre des CV par l'intermédiaire de ce site web ou directement aux gestionnaires.\n---------------------------------------------------------------------------------------------------\nYour team’s dynamic:\nAs a Content Developer, you will be part of the Unified Content Services team. Unified Content Services is dedicated to creating high quality content to help customers understand and use our products.\nYou will interact with all the levels of the organization, but more closely with developers, customer support, marketing, and training. This is a highly collaborative position that requires attention to detail.\nYou will be given coaching and guidance to succeed at your work. Onboarding is provided with training about our products, as well as training on tools and processes used. Unified Content Services is a supportive group where innovation and ideas are welcomed and encouraged.\nYour day at a glance:\nWork as part of a team, writing in a common style\nCollaborate with content creators across the organization to develop and document content guidelines\nGrasp complex technical concepts by experimenting with software and interviewing developers, and technical support teams\nGather and incorporate feedback from internal and external customers\nDesign and create content (text and graphics) that helps customers be self-sufficient, thereby reducing calls to support\nParticipate in user interface reviews to make our products easier to use\nWhat makes you a great fit:\n5 years of experience in a similar role\nProven track record of communicating complex technical information to different types of audiences (beginners, intermediate, and advanced)\nAbility to plan, prioritize, and deliver high-quality content\nComfortable communicating with a variety of stakeholders and subject matter experts\nKnowledge of technical writing methods, trends, and technologies, such as structured authoring, single sourcing, reuse, and so on\nFluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers)\nAn asset if you have:\nKnowledge of DITA and XML-based authoring tools\nKnowledge of video editing tools (Captivate, Camtasia, and so on)\nPortfolio of your work (text, and visuals)\nBachelor’s degree in Technical Writing, Computer Sciences, Computer Engineering, or equivalent combination of education, training, and experience\nLet’s talk perks!\nAttractive compensation package\nTraining Tuition Reimbursement Program\nWork-life balance with a flexible working schedule\nSubsidized meals in our amazing Bistro (Les Cordons Bleus)\nFree, unlimited coffee and fruits\nPrivate, free parking for all employees\nOnsite fitness facility with personal trainer, and multiple wellness and health workshops \nIf you’d like to see what the work environment at Genetec looks like, check out our corporate video: https://youtu.be/EupvfTWhRww?si=OuODVl0xkIFqdPZA\nWe know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!\nThank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.","description_format":"text","description_chars":6959,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Video Surveillance","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-10-05T20:54:53Z"}],"visa":[],"liveness":{"score":89,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.887,"p_room":1,"age_days":16,"expected_fill_days":81,"reasons":["conf:10","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/genetec-redacteurtrice-technique-technical-writer","json_url":"https://alion.io/job/genetec-redacteurtrice-technique-technical-writer.json","meta":{"generated_at":"2026-10-22T07:33:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3223,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1229},"rest":"https://alion.io/mcp/rest/get_company?id=1229"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgenetec-redacteurtrice-technique-technical-writer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgenetec-redacteurtrice-technique-technical-writer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgenetec-redacteurtrice-technique-technical-writer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/genetec-redacteurtrice-technique-technical-writer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgenetec-redacteurtrice-technique-technical-writer"}]}