{"id":2728931,"url":"https://alion.io/job/genetec-sales-support-specialist-contract","title":"Sales Support Specialist (Contract)","company":{"id":1229,"name":"Genetec","domain":"genetec.com","url":"https://alion.io/company/genetec-japan-kk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":89,"open_postings":72,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":76,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":91000,"period":"year","method":"role_country_seniority_unknown","sample_n":213},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-16T17:20:36Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-20T21:38:30Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"*Please note that this is a 12-month contract for a maternity leave replacement*\nYour team’s dynamic:\nThe Sales Support Specialist will be part of a dynamic team tasked with providing day-to-day support to members of the global sales team using several internal tools and administrative systems. Reporting to the Sales Administration Manager, we’re seeking someone who is versatile, fully bilingual and energetic to handle various tasks in a stimulating sales environment.\nYour day at a glance:\nMonitor customer accounts using the client relationship management (CRM): \nEnsure the quality of all customer information \nRegular updates to various sections of the CRM \nUpdate and track exception discounts on quotes following the non-standard pricing process \nCreate and maintain customer lists & other various sales documents \nAnswer various customer inquiries regarding their accounts \nProvide administrative assistance to sales executives and sales management team members as required \nParticipate in the annual review of our channel partner program \nSupport and collaborate with Inside Sales, Customer Service and ITS departments \nWork on special projects, depending on sales team needs \nMore about you:\nCollege diploma in office technology or related field or any combination/experience relevant education \nThree (3) to five (5) years’ of relevant experience in a similar position \nStrong communication and interpersonal skills \nExcellent customer service skills \nAdept at multitasking and managing priorities in a fast-paced environment \nWillingness to learn new tools and data systems \nAttention to detail, good organizational skills, proactive and team spirit\nFluent in French and English (Spanish an asset), both verbal and written (this role requires interaction with our international collaborators and customers)\nYour technical expertise:\nWorking knowledge of a client relationship management application (MS Dynamics CRM/Sales Force) \nProficient knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint) \nKnowledge of accounting software (MS Dynamics GP/F&O), an asset \nKnowledge of business analytics solution (PowerBI), an asset \nExperience working in a technology company\nLet’s talk perks!\nAttractive compensation package\nTraining Tuition Reimbursement Program\nWork-life balance with a flexible working schedule\nStill not sure if you check every box, but think it’s worth a shot? We love that enthusiasm! \nThank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.","description_format":"text","description_chars":2634,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Video Surveillance","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-10-16T17:20:36Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-20T06:21:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":76,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/genetec-sales-support-specialist-contract","json_url":"https://alion.io/job/genetec-sales-support-specialist-contract.json","meta":{"generated_at":"2026-10-21T00:58:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1493,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1229},"rest":"https://alion.io/mcp/rest/get_company?id=1229"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgenetec-sales-support-specialist-contract"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgenetec-sales-support-specialist-contract"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgenetec-sales-support-specialist-contract"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/genetec-sales-support-specialist-contract\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgenetec-sales-support-specialist-contract"}]}