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Our goal is to foster knowledge-building experiences for others to be confident in their understanding and using the products within their Genetec portfolio. You will collaborate closely with internal teams to continuously develop training resources and ensure smooth processes.\nWhat your day will look like:\nProvide technical training for Genetec customers, partners, and internal teams, primarily from the Singapore office \nDevelop training presentations, manuals, and course outlines \nUpdate existing training resources as Genetec’s product line evolves, and continuously improve documentation practices \nMaintain a current, in-depth knowledge of Genetec’s product line \nContribute to a positive, complementary team culture through respect, support, and inclusion amongst your colleagues \nAbout you\n*We invite you to apply even if you happen to not meet every requirement. We provide training and support to help you reach your full potential within this role*\nAbility to collaborate and foster communication internally and externally \nAbility to effectively communicate with a variety of audiences \nProfessional working level of English and local language \nWillingness to travel within the APAC region, and occasionally internationally, up to 50% of the time \nDesire to be a part of and support a diverse, inclusive, respectful work environment \nDegree in Computer Science, Engineering, or equivalent experience \nTechnical Expertise\nExperience within the Physical Security and/or Software industry \nKnowledge of Windows operating systems \nKnowledge of networking principles and IP protocol \nExperience with networking and database concepts, and client-server environments \nExperience with PC configuration and troubleshooting \nEven better if you have these assets\nExperience with Genetec products \nKnowledge of additional Asian languages \nGenetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. 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