{"id":3207688,"url":"https://alion.io/job/genetiqsoftware-lbm-solutions-specialist","title":"LBM Solutions Specialist","company":{"id":2955921,"name":"GenetiQ Software","domain":"genetiqsoftware.com","url":"https://alion.io/company/genetiqsoftware","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-24T12:04:45Z","employer_posted_date":null,"last_verified_at":"2026-10-24T12:04:45Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"LBM Solutions SpecialistNorth America About usFounded in 1992, GenetiQ is a global software company delivering flexible business management solutions to independently owned businesses in the lumber and building materials industry.\nOur innovative cloud ERP solution, GenetiQ, is purpose-built for dealers, retailers, wholesalers and distributors — providing the tools they need to grow, adapt and thrive.\nAs we continue to expand across North America, we are looking for people who understand the LBM industry from the inside: people who have worked with dealers, distributors, buying groups, legacy ERP products, operational teams and real-world business processes.\nExecutive summaryThe Software Solutions Specialist is a senior customer-facing role designed to bring deep North American LBM knowledge directly into GenetiQ implementation projects.\nThis role is not a traditional implementation consultant position. It is a specialist role for someone who can lead from industry experience, challenge assumptions, guide customers through operational decisions, and ensure GenetiQ is implemented in a way that reflects how LBM businesses actually work.\nThe Software Solutions Specialist will work across customer projects, delivery teams, product teams and development teams to accelerate adoption, reduce implementation risk, and influence product direction through real project experience.\nThe role exists to ensure that GenetiQ is not simply configured for customers, but shaped around credible, practical and commercially relevant LBM operating models.\nRole DefinitionThe Software Solutions Specialist acts as a practical bridge between the North American LBM market and GenetiQ's internal teams.\nThe role will be directly involved in GenetiQ implementation projects, using prior experience with LBM operations, legacy ERP products, business processes and customer workflows to help customers make better decisions and help GenetiQ deliver better outcomes.\nThe role has four primary objectives:\nProject leadership through industry expertise\nLead and influence customer implementation projects from the perspective of real-world LBM operational knowledge.\n\nCustomer outcome acceleration\nHelp customers adopt proven processes, reduce unnecessary customization, and make confident decisions during discovery, design, validation and go-live readiness.\n\nProduct influence through project evidence\nIdentify where GenetiQ needs to evolve by surfacing functional gaps, usability friction, workflow challenges and recurring customer needs from live projects.\n\nInternal enablement\nEducate consultants, project managers, product owners and developers on North American LBM practices, legacy ERP behaviours and customer expectations.\n\nWhy this role mattersGenetiQ's success in North America depends on more than software capability. It depends on our ability to understand how LBM businesses really operate and to translate that understanding into successful implementations, better product decisions and stronger customer confidence.\nMany customers will be moving from long-established legacy products. They will expect GenetiQ to understand their language, processes, operational pressures and industry norms.\nThe Software Solutions Specialist provides that credibility.\nThis role will help GenetiQ:\nDe-risk complex customer implementations.\n\nImprove the quality of discovery and solution design.\n\nReduce rework caused by misunderstood operational requirements.\n\nHelp customers adopt best-practice LBM workflows.\n\nStrengthen the link between project delivery and product development.\n\nBuild market credibility in the North American LBM sector.\n\nTurn project learning into reusable templates, playbooks and product insight.\n\nCore responsibilities1. Customer project solution leadership\nAct as a senior industry specialist on GenetiQ implementation projects.\n\nLead or support discovery sessions with customer executives, owners, managers and operational teams.\n\nTranslate customer requirements into practical LBM process designs.\n\nChallenge customer requests where legacy habits may create unnecessary complexity.\n\nHelp customers understand how GenetiQ can support modern, scalable ways of working.\n\nSupport project teams during design, configuration, validation, testing and go-live readiness.~\n\n2. LBM operational expertise\nBring practical knowledge of North American LBM operations into each project.\n\nAdvise on workflows across purchasing, inventory, pricing, contractor sales, dispatch, estimating, rebates, EDI, warehouse operations, branch management and multi-location distribution.\n\nUnderstand how legacy ERP products have shaped customer expectations and ways of working.\n\nHelp identify where customers need process change, not just software configuration.\n\nProvide informed guidance on industry norms, exceptions and commercially important workflows.\n\n3. Product influence and functional feedback\n\nIdentify functional gaps, usability issues and workflow friction during implementation projects.\n\nWork with Product and Development to explain the operational impact of customer requirements.\n\nHelp validate whether proposed solutions will work in real LBM environments.\n\nPrioritize product feedback based on customer impact, repeatability and market relevance.\n\nContribute to product design discussions by bringing evidence from live projects.\n\nHelp ensure GenetiQ evolves in a way that is credible for the North American LBM market.\n\n4. Delivery enablement\nSupport consultants and project managers with LBM-specific knowledge during project delivery.\n\nHelp standardize recommended processes and solution patterns.\n\nReduce ambiguity in discovery and design by providing practical industry interpretation.\n\nDevelop reusable templates, examples, workflows and implementation guidance.\n\nCoach internal teams on how to handle LBM-specific customer scenarios.\n\nSupport onboarding of new team members by sharing industry and legacy product knowledge.\n\n5. Customer and executive engagement\nBuild credibility with customer executives, owners and operational leaders.\n\nAct as a trusted advisor during workshops, project reviews, steering meetings and escalation discussions.\n\nHelp customers make informed decisions where there are competing operational, technical and commercial priorities.\n\nRepresent GenetiQ as a knowledgeable LBM partner rather than a generic software provider.\n\nSupport strategic customers where operational misalignment or product uncertainty could put outcomes at risk.\n\n6. Market and legacy product insight\nMaintain awareness of North American LBM market trends, customer expectations and competitive pressures.\n\nBring informed knowledge of legacy ERP products and competitor ecosystems, including Epicor, BisTrack, Spruce, DMSi, Agility and related solutions.\n\nHelp GenetiQ understand what customers value, what they are used to, and where they are likely to resist change.\n\nFeed market insight into delivery planning, product prioritization and internal enablement.\n\nRequired experience and characteristicsThe ideal candidate will bring a strong blend of LBM industry knowledge, ERP experience, customer credibility and practical delivery judgement.\nWe are particularly interested in candidates who have experience in one or more of the following areas:\n\n10+ years working in or around the North American LBM industry.\n\nExperience inside an LBM dealer, distributor, buying group, software vendor or ERP implementation environment.\n\nStrong understanding of LBM workflows, including purchasing, inventory, pricing, dispatch, contractor sales, estimating, rebates, EDI and multi-branch operations.\n\nExperience with legacy LBM ERP products or business management systems.\n\nAbility to lead customer conversations with confidence and credibility.\n\nAbility to simplify complex operational issues into clear decisions and practical actions.\n\nAbility to influence internal teams without relying on hierarchy.\n\nStrong communication skills across customers, consultants, developers, product teams and senior stakeholders.\n\nA practical, outcome-focused mindset.\n\nWillingness to be directly involved in customer implementation projects.\n\nThis role would suit someone who\nHas deep LBM experience and wants to help shape the next generation of ERP for the industry.\n\nHas worked with legacy ERP products and understands both their strengths and limitations.\n\nEnjoys solving operational problems with customers.\n\nWants to influence product development through real customer projects.\n\nCan bridge the gap between business process, software capability and customer outcomes.\n\nIs credible with senior LBM stakeholders but also comfortable working hands-on with project teams.\n\nWants a role that is more strategic and influential than a traditional implementation consulting position.\n\nWhat success looks likeSuccess in this role will be measured by the impact the Software Solutions Specialist has on customer outcomes, product relevance and internal capability.\nKey success indicators include:\nCustomers feel understood and guided by someone who knows their industry.\n\nDiscovery and design phases become clearer, faster and more commercially grounded.\n\nProject teams make better decisions because they have access to stronger LBM expertise.\n\nProduct and Development receive clearer, evidence-based feedback from live projects.\n\nReusable industry templates and solution patterns are created and adopted.\n\nCustomer implementations are de-risked through better operational alignment.\n\nGenetiQ strengthens its credibility as a true North American LBM partner.\n\nBenefits optionsOur perfect fit ethos extends to our team, ensuring that our roles, environment, benefits and progression paths are geared toward professional and personal development.\nIn addition to an excellent compensation package, we offer a range of benefits, including:\n\nHealthcare: medical, dental and vision.\n\nShort & long term disability.\n\nAD&D insurance.\n\n401K plan.\n\nEmployee assistance program.\n\nGenetiQ wellness reimbursement.\n\nPTO: 20 days per annum plus GenetiQ-observed holidays.\n\nFlexible working to support better work-life balance.\n\nIt is the policy of GenetiQ to promote equal employment opportunities. All qualified applicants will receive consideration for employment without regard to sex, race, color, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.\nOriginally posted on Himalayas","description_format":"text","description_chars":10635,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["ERP & Business Management Software"],"lifecycle":[{"event":"open","at":"2026-10-24T14:30:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":27,"reasons":["seen:2","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/genetiqsoftware-lbm-solutions-specialist","json_url":"https://alion.io/job/genetiqsoftware-lbm-solutions-specialist.json","meta":{"generated_at":"2026-10-27T09:16:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10283,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2955921},"rest":"https://alion.io/mcp/rest/get_company?id=2955921"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgenetiqsoftware-lbm-solutions-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgenetiqsoftware-lbm-solutions-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgenetiqsoftware-lbm-solutions-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/genetiqsoftware-lbm-solutions-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgenetiqsoftware-lbm-solutions-specialist"}]}