{"id":3406521,"url":"https://alion.io/job/genpact-delivery-manager-data-and-analytics-4d-2","title":"Delivery Manager - Data and Analytics 4D","company":{"id":3547,"name":"Genpact","domain":"genpact.com","url":"https://alion.io/company/genpact","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":238,"ghost_share":0.05,"stale_share":0.559,"repost_share":0.101,"time_to_fill_p50_days":26,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18000,"max_usd":36000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"SharePoint","optional":false},{"name":"Agile","optional":true},{"name":"Oracle","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-28T16:23:34Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-01T18:26:47Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Delivery Manager - Data and AnalyticsReady to turn bold ideas into real-world impact?\nAt Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.\nIf you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. \nGenpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.\nGet to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.\nJob Description\nKey Responsibilities\nPlatform Architecture & Strategy\nDefine and maintain the enterprise Workfront roadmap aligned with business and operational objectives.\nDesign scalable Workfront architectures that support project management, resource management, intake, demand management, and portfolio governance.\nEstablish platform standards, best practices, naming conventions, and governance frameworks.\nEvaluate and recommend new Workfront capabilities, features, and platform enhancements.\nDevelop long-term strategies for workflow automation, integration, and digital transformation.\nWorkfront Administration & Configuration\nServe as the senior platform expert for Adobe Workfront administration.\nConfigure and maintain: Request queuesCustom formsProject templatesPortfolios and programsDashboards and reportsResource management settingsUser permissions and access models\nEnsure platform performance, scalability, security, and compliance requirements are met.\nLead platform upgrades, releases, testing, and deployment activities.\nWorkfront Fusion Automation\nDesign, build, and maintain Workfront Fusion scenarios and integrations.\nAutomate workflows across Adobe and third-party platforms.\nDevelop sophisticated automation solutions to reduce manual effort and improve data quality.\nImplement monitoring, logging, alerting, and exception-handling processes for automation scenarios.\nOptimize existing Fusion solutions to improve performance and reliability.\nCreate reusable automation frameworks and templates.\nIntegration Architecture\nLead integration strategy between Workfront and enterprise platforms including: CRM systems (Salesforce, Dynamics)Marketing automation platformsDAM platforms (Adobe Experience Manager, Sitecore)ERP and finance systemsCollaboration tools (Microsoft Teams, SharePoint)Data and analytics platforms\nDefine API requirements and integration patterns.\nCollaborate with IT teams and developers to implement secure, scalable integrations.\nEnsure data integrity and consistency across connected systems.\nBusiness Process Optimization\nAssess current-state processes and identify opportunities for automation and simplification.\nLead process-mapping workshops and future-state design sessions.\nTranslate business requirements into technical solutions.\nEliminate operational bottlenecks through workflow optimization.\nEstablish measurable operational improvements and success metrics.\nReporting & Analytics\nDesign executive dashboards and operational reporting frameworks.\nDevelop KPI tracking for: Project deliveryCapacity managementResource utilizationSLA adherenceWorkflow efficiencyAutomation savings\nProvide strategic insights and recommendations based on platform data.\nGovernance & Compliance\nEstablish platform governance models and operating procedures.\nManage change control processes and configuration standards.\nDevelop documentation standards and solution design artifacts.\nEnsure compliance with organizational security and audit requirements.\nConduct regular platform health assessments and risk reviews.\nStakeholder Management & Consulting\nAct as a trusted advisor to senior business leaders and project stakeholders.\nLead discovery workshops and solution design sessions.\nCommunicate technical concepts to both technical and non-technical audiences.\nBuild business cases for platform investments and enhancements.\nFacilitate prioritization and roadmap planning discussions.\nChange Management & Adoption\nLead user adoption and platform enablement initiatives.\nDevelop training materials and user guides.\nCoach administrators, power users, and business teams.\nDrive continuous improvement programs to increase platform maturity.\nPromote best practices and operational excellence across the organization.\nLeadership & Mentorship\nMentor junior administrators, consultants, and analysts.\nProvide architectural guidance on complex initiatives.\nEstablish implementation standards and quality assurance practices.\nServe as an escalation point for complex platform and integration issues.\nRequired Qualifications\nBachelor's degree in Business, Information Systems, Marketing Operations, Computer Science, or related field.\nRelevant years of Workfront administration, consulting, or solution architecture experience.\nRelevant years of Workfront Fusion design and development experience.\nAdobe Certified Workfront Administrator certification.\nDemonstrated experience implementing enterprise Workfront solutions.\nStrong knowledge of workflow design, process automation, and project management methodologies.\nExperience with APIs, system integrations, and enterprise software ecosystems.\nAdvanced analytical and problem-solving skills.\nPreferred Qualifications\nAdobe Workfront Fusion certification strongly preferred.\nExperience in marketing operations, PMO, or enterprise transformation environments.\nExperience integrating Workfront with Salesforce, Adobe Experience Manager, Sitecore, Marketo, Microsoft 365, or ServiceNow.\nKnowledge of Agile, Lean, and change management methodologies.\nExperience within highly regulated industries such as financial services, healthcare, or insurance.\nQualifications\nBachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data ScienceCertifications\nOracle Database 12c Administrator Certified Professional - OracleOracleRequired Skills\nAdobe Workfront Fusion, Adobe Workfront Work Management Software, Agile Methodology, Data Integration, Data Modeling, Project ManagementLanguage\nEnglish, EnglishLanguage Proficiency -\nProficient - C2Additional Job Location -\nJob Type\nRegularMaster Skill List -\nData and Analytics Delivery ManagementRemote Type -\nHybridWork Shift -\nDay Job (India)Why join Genpact?\nLead AI-powered transformation - Drive innovation and solve real-world business challenges that matter\nMake an impact - Help global enterprises solve business challenges that matter \nAccelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead\nWork with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day \nThrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. 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