{"id":3333257,"url":"https://alion.io/job/genpact-lead-network-administrator-n-4c-6","title":"Lead Network Administrator N 4C","company":{"id":3547,"name":"Genpact","domain":"genpact.com","url":"https://alion.io/company/genpact","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":116,"ghost_share":0.06,"stale_share":0.552,"repost_share":0.095,"time_to_fill_p50_days":33,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Networking","role_family":"Networking","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Azure","optional":true},{"name":"BGP","optional":true},{"name":"Incident Management","optional":true},{"name":"OSPF","optional":true},{"name":"Prisma Cloud","optional":true}],"status":"live","first_seen_at":"2026-10-27T12:41:58Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-03T01:27:47Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Lead Network Administrator NReady to turn bold ideas into real-world impact?\nAt Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.\nIf you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. \nGenpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.\nGet to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.\nJob Description\nResponsibilities:\nDay to day on Palo Alto (with Panorama) is a must, however. Prisma Access as well as\nPrisma Access SDWAN are highly desirable. If they don't have ACI but have Azure Network,\nthat would be acceptable. Routing and switching can be evaluated on a case by case\nhowever they should have at least some experience with BGP/OSPF as its quite common.\nAzure networking experience\nHands-on troubleshooting levelPalo Alto Firewalls (NGFW)\nPrisma Access\nPrisma SD-WAN\nRouting & Switching\nBGP, OSPF\nCisco Catalyst switches\nCisco ACI (basic operational knowledge)\nCisco ISE\nNAC enforcement\nTACACS+ administration\nMeraki Wireless\nNetwork monitoring tools (Opsmanager) and alerting systems\n\nIncident Management & TroubleshootingTroubleshoot and resolve end-user and system issues across:\nPANW Firewalls, PANW SD-WAN, PANW Prisma Access\nRouting & Switching environments\nWireless and NAC (CISCO ISE)\nPerform initial analysis, troubleshooting, and escalate when required\nSupport global network incidents, outages, and performance degradation\n\nMonitoring & Alert HandlingMonitor network alerts, dashboards, and monitoring tools\nPerform triage and take corrective actions based on alerts\nEnsure proactive identification of issues and minimize downtime\n\nVendor & TAC ManagementOpen and manage TAC cases with OEM vendors (e.g., Palo Alto, Cisco)\nCoordinate with ISPs and service providers for circuit issues\nTrack and follow up until resolution\n\nNetwork Operations & AdministrationPerform routine network operations including:\nURL allowlisting, firewall changes\nLog analysis (traffic, URL filtering, blocked ports)\nMaintain monitoring systems and ensure devices are onboarded\n\nChange & Release ManagementSubmit change requests and participate in CAB discussions\nImplement approved changes in production (low/medium risk changes)\nEnsure proper documentation and rollback plans\n\nUpgrades & MaintenancePerform software upgrades and patching for:\nPANW Firewalls\nCSCO Switches\nPANW SD-WAN appliances\nAssist in lifecycle management activities\n\nConfiguration & DeploymentConfigure network and security devices under guidance:\nFirewall rules, SD-WAN policies\nSwitch VLANs, routing updates\nISE device onboarding (NAC/TACACS+)\n\nQualifications\nBachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network EngineeringCertifications\nCertified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, CompTIA Network+ - ComptiaComptiaRequired Skills\nPalo Alto Networks Panorama, Palo Alto Networks Prisma CloudLanguage\nEnglishLanguage Proficiency -\nProficient - C2Additional Job Location -\nJob Type\nRegularMaster Skill List -\nInfrastructure Services NRemote Type -\nHybridWork Shift -\nDay Job (United States of America)The approximate annual base compensation range for this position is:\n60,000 to 75,000 USD“Los Angeles California-based candidates are not eligible for this role”\nThe actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.\nWhy join Genpact?\nLead AI-powered transformation - Drive innovation and solve real-world business challenges that matter\nMake an impact - Help global enterprises solve business challenges that matter \nAccelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead\nWork with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day \nThrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. 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