{"id":3704657,"url":"https://alion.io/job/genpact-lead-workforce-management-3-2","title":"Lead - Workforce Management 3","company":{"id":3547,"name":"Genpact","domain":"genpact.com","url":"https://alion.io/company/genpact","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":132,"ghost_share":0.045,"stale_share":0.568,"repost_share":0.083,"time_to_fill_p50_days":32,"computed_at":"2026-11-09T06:03:00Z"}},"role":"HR","role_family":"HR","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LinkedIn","optional":false},{"name":"YouTube","optional":false}],"status":"live","first_seen_at":"2026-11-02T00:00:00Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-09T04:43:34Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Lead - Workforce ManagementReady to turn bold ideas into real-world impact?\nAt Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.\nIf you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. \nGenpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.\nGet to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.\nJob Description\n• Act as a trusted advisor to the business, proactively listen and synthesize inputs & feedback from the business to set up a positive feedback loop to the team within the PSC that is working on driving process standardizationWork closely with vertical leadership including COOs and cross-functional teams including the vertical HR leaders and transition teams to plan and deliver on the deliverables for the new PSC roadmap\nStrategize, implement, and maintain project initiatives that are in line with organizational objectives\nTake end to end ownership of tasks and execute them with high velocity and perseverance\nBe a change champion and co-opt others to be a champion of change\nCo-work and build relationships with business leaders by succinctly articulating ‘what’s in it’ for them (backed by data) to lead change\nChampion the change within the aligned business by using the data to drive the change at every level\nDrive regular governance model within the vertical to lead changes and bring back the feedback from the business to work together in partnership\nChallenge the status quo across key feeders to the supply pool and implement solutions that facilitate visibility of available skills across talent supply chain\nOwn the way in implementing the solutions, be detail oriented and build a solid execution plan\nExperience in project handling complex projects end to end\nBeing able to quickly build a rapport and establish a collaborative partnership with the business leaders\nSmarts to articulate what’s in it for the business leaders to drive this change: Commercial acumen\nPassion and tenacity to inspire change\nAbility to fail forward and learn rapidly from the failures and course correct appropriately\nAbility to actively listen and build a positive feedback loop\nExcellent leadership skills - ability to mentor, guide, and encourage team members\n• Excellent communication and presentation skills-must be able to simplify complex topics, eloquently and persuasively engage senior leaders\nQualifications\nBachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business AnalyticsCertifications\nCertified Payroll Professional (CPP) - Chartered Institute of Payroll Professionals (CIPP)Chartered Institute of Payroll Professionals (CIPP), Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant LearningRequired Skills\nChange Management, Commercial Excellence, Delivery Management, Human Resources Operations, People Leadership, Project Management, Workforce PlanningLanguage\nEnglish (Required)Language Proficiency -\nUpper Intermediate - B2Additional Job Location -\nJob Type\nRegularMaster Skill List -\nWorkforce ManagementRemote Type -\nHybridWork Shift -\nVariable (India)Why join Genpact?\nLead AI-powered transformation - Drive innovation and solve real-world business challenges that matter\nMake an impact - Help global enterprises solve business challenges that matter \nAccelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead\nWork with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day \nThrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. 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