Solution Architect - Data and Analytics 4C

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

As a Senior Integration Solution Architect, you will be a vital Associate within our global digital technologies team. Our mission is to move past traditional "technical-only" integration and build a team of Segment Domain Experts. In this role, you will not just connect systems; you will deeply immerse yourself in the operational logic of our distinct business segments to design a seamless digital fabric that connects our global supply chains, factories, brand operations, and retail partners.

The Five Principles in Action for This Role

· Quality: You will champion the delivery of robust, highly reliable, and secure integration solutions. By holding yourself and your partners to uncompromising standards, you will ensure our digital transactions flow flawlessly across our global value chain.

· Responsibility: You will take ownership of the integration landscape and proactively build your domain expertise. You will assume responsibility for defining best-practice design patterns, safeguarding our data, and mentoring junior Associates to help them grow.

· Mutuality: You will design integration frameworks with a "win-win" mindset. By understanding the commercial realities of our segments, you will ensure our systems operate seamlessly for us, our external retail partners, global suppliers, and third-party logistics providers.

· Efficiency: You will optimize our integration footprint, avoiding redundant custom builds by maximizing platform capabilities. Through API-led connectivity, reusable microservices, and automated workflows, you will help us deliver faster and with fewer resources.

· Freedom: Backed by our long-term generational perspective, you will have the creative freedom to innovate, experiment, and implement forward-looking, event-driven architectures that shape the future of our digital ecosystem.

Quality: You will champion the delivery of robust, highly reliable, and secure integration solutions. By holding yourself and your partners to uncompromising standards, you will ensure our digital transactions flow flawlessly across our global value chain.

Responsibility: You will take ownership of the integration landscape and proactively build your domain expertise. You will assume responsibility for defining best-practice design patterns, safeguarding our data, and mentoring junior Associates to help them grow.

Mutuality: You will design integration frameworks with a "win-win" mindset. By understanding the commercial realities of our segments, you will ensure our systems operate seamlessly for us, our external retail partners, global suppliers, and third-party logistics providers.

Efficiency: You will optimize our integration footprint, avoiding redundant custom builds by maximizing platform capabilities. Through API-led connectivity, reusable microservices, and automated workflows, you will help us deliver faster and with fewer resources.

Freedom: Backed by our long-term generational perspective, you will have the creative freedom to innovate, experiment, and implement forward-looking, event-driven architectures that shape the future of our digital ecosystem.

Key Responsibilities

1. Integration Strategy & Domain Architecture (Freedom & Quality)

· Define, design, and govern enterprise-grade integration architectures across our hybrid-cloud ecosystem, ensuring high availability, fault tolerance, and low latency.

· Act as a Segment Domain Expert: Deeply understand the business processes, data flows, and operational nuances of our core business segments (e.g., Petcare, Snacking, Food) to design integrations that solve real business problems.

· Architect end-to-end integration flows connecting core enterprise systems, including ERPs (SAP S/4HANA), CRMs (Salesforce), Warehouse Management Systems (WMS), and Retail POS systems.

· Champion API-Led Connectivity and Event-Driven Architecture (EDA) as the foundational paradigms for global business operations.

· Establish reusable integration patterns, templates, and frameworks that accelerate time-to-market for digital initiatives across different business units.

2. Technology Leadership & Platform Governance (Efficiency & Quality)

· Provide deep architectural expertise and hands-on design leadership across our core integration platforms:

SAP BTP Integration Suite (SAP BTP IS): Lead core ERP and cloud line-of-business integrations (e.g., Cloud Integration, API Management).

Azure Integration Services (Azure IS): Drive cloud-native workflows, event routing, and messaging using Logic Apps, Service Bus, Event Grid, and Azure API Management.

MuleSoft Anypoint Platform: Govern API portfolios, design reusable RAML/OAS specs, and establish robust runtime engine deployments (CloudHub/hybrid).

Solace PubSub+: Design and implement real-time, high-performance event brokers and streaming frameworks for globally distributed supply chain and manufacturing operations.

OpenText: Architect secure, high-volume B2B integration networks and EDI systems to support transactional exchanges with global retailers and logistics partners.

· Collaborate with DevOps and Platform squads to implement modern, automated CI/CD pipelines, containerization, and infrastructure-as-code for integration deployments.

· SAP BTP Integration Suite (SAP BTP IS): Lead core ERP and cloud line-of-business integrations (e.g., Cloud Integration, API Management).

· Azure Integration Services (Azure IS): Drive cloud-native workflows, event routing, and messaging using Logic Apps, Service Bus, Event Grid, and Azure API Management.

· MuleSoft Anypoint Platform: Govern API portfolios, design reusable RAML/OAS specs, and establish robust runtime engine deployments (CloudHub/hybrid).

· Solace PubSub+: Design and implement real-time, high-performance event brokers and streaming frameworks for globally distributed supply chain and manufacturing operations.

· OpenText: Architect secure, high-volume B2B integration networks and EDI systems to support transactional exchanges with global retailers and logistics partners.

3. Stakeholder Collaboration & Mutuality (Mutuality)

· Act as a trusted consultant to Business Partners, Functional Leads, and external partners, translating complex business processes into elegant technical designs.

· Partner closely with security, data privacy, and compliance teams to enforce robust authentication standards (OAuth, OIDC, SAML), encryption at rest/transit, and compliance with global regulations (GDPR, CCPA).

· Present clear, value-driven architectural proposals to digital leadership, demonstrating how technology choices support business enablement.

4. Continuous Improvement & Associate Mentorship (Responsibility)

· Drive a culture of Domain Excellence within the technical team, encouraging developers and junior architects to build deep expertise in specific business segments and processes rather than remaining pure technical generalists.

· Keep a pulse on emerging industry trends, cloud paradigms, iPaaS innovations, and modern B2B integration capabilities, steering the technology roadmap accordingly.

· Establish a culture of shared learning; mentor junior integration architects and developers, conducting design reviews to elevate collective technical capability.

Required Experience & Qualifications

Industry & Domain Expertise (Mandatory)

· CPG/FMCG Sector Experience: Experience of working within a global Consumer Packaged Goods, retail, or manufacturing enterprise (or serving such clients in an architectural consulting capacity).

· Segment Domain Mindset: Proven ability or strong desire to move beyond purely technical execution to become a true domain expert in core CPG business processes, specifically:

Order-to-Cash (O2C): Customer orders, pricing, billing, and retail POS integrations.

Procure-to-Pay (P2P): Supplier interactions and procurement flows.

Supply Chain & Logistics: Logistics execution, 3PL/4PL integrations, Warehouse Management Systems (WMS), inventory visibility, and product serialization (GS1 standards).

· Order-to-Cash (O2C): Customer orders, pricing, billing, and retail POS integrations.

· Procure-to-Pay (P2P): Supplier interactions and procurement flows.

· Supply Chain & Logistics: Logistics execution, 3PL/4PL integrations, Warehouse Management Systems (WMS), inventory visibility, and product serialization (GS1 standards).

Technical Stack & Platform Expertise

· MuleSoft Anypoint Platform: Solid experience designing and governing API-led connectivity, managing API policies, and configuring CloudHub.

· Azure Integration Services: Proven expertise with Logic Apps, Service Bus, Event Grid, and Azure APIM.

· SAP BTP Integration Suite: Deep hands-on experience integrating SAP environments (S/4HANA, ECC) with external cloud platforms and cloud LOBs (Ariba, SuccessFactors).

· Solace PubSub+: Experience implementing event mesh networks, real-time message routing, and publish/subscribe patterns.

· OpenText: Proven track record in B2B/EDI integration, automated document processing, and managed integration services (EDIFACT, ANSI X12, AS2, SFTP standards).

· Modern Protocols & Formats: Expertise in REST, SOAP, gRPC, JSON, XML, and flat-file integration patterns.

Soft Skills & Leadership

· Principle-Driven Leadership: Ability to operate under a values-based framework, demonstrating strong personal accountability and mutual respect.

· Collaborative Mindset: Strong active listening, communication, and negotiation skills, with an innate ability to build bridges across global, multicultural teams.

· Problem-Solving & Agility: Strong analytical capability, comfortable navigating ambiguity in a fast-paced, digital environment.

Education & Certifications

· Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a highly related field.

Professional certifications in relevant technologies (e.g., MuleSoft Certified Integration Architect, Azure Solutions Architect, SAP Certified Integration Associate, or Solace Certified Engineer) are highly desirable.

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Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.