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Location
In office (Gurgaon)
Employment
Full-Time
Overview
Company
Impact
Profile match
Genpact is a professional services company that began in 1997 as a business process unit inside GE Capital in India, and was spun out as an independent firm in 2005. It runs finance and accounting, supply chain, procurement, risk and customer operations on behalf of large enterprises, combining offshore delivery with process reengineering and increasingly with automation rather than pure labour arbitrage. Headquartered in New York and listed on the New York Stock Exchange, the company employs well over a hundred thousand people, mostly in India, and has repositioned its offering around agentic AI embedded into the processes it already operates.
Specialist - R&C - Risk Management

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Internal Controls Risk Job Description

1. PURPOSE OF THE ROLE

The Internal Controls & Risk role supports the business in ensuring compliance with applicable regulations, COMPANY Group policies, and internal control frameworks within its scope.

Acting as a trusted partner to operational teams, the role focuses on:

- Supporting stakeholders in understanding, interpreting, and applying COMPANY Group control requirements and their operational implications

- Mapping and analyzing end-to-end processes to identify risks, control points, and improvement opportunities

- Identifying control gaps and supporting the definition of pragmatic remediation actions

- Facilitating control design, documentation, and testing activities

- Contributing to the strengthening and consistency of internal control practices across the organization

2. ROLE POSITIONING

This is a hands-on, experienced support role requiring a solid audit and internal controls skillset, with the ability to:

- Challenge processes and control environments constructively

- Translate Group requirements into practical, operational solutions

- Guide the business in improving control maturity without owning controls directly

3. KEY RESPONSIBILITIES

Core Activities

- Work with operational teams to map key processes (end-to-end), identifying risks, control activities, and gaps

- Assess control design and effectiveness using audit methodologies

- Identify gaps against COMPANY Group policies and internal standards and support remediation planning

- Facilitate and monitor corrective action plans through to closure

- Plan and perform control testing (design and operating effectiveness)

- Provide practical guidance on control expectations and best practices

- Prepare and deliver clear reporting, including deficiencies and action tracking

- Support responses to internal and external audits

Internal Controls (IC)

- Support coordination with functional leaders and control focal points

- Ensure consistency and quality of self-assessments in ICAR

- Translate COMPANY Group control frameworks into actionable requirements

- Review and challenge control design based on process analysis

- Support and/or conduct control testing with proper documentation

- Facilitate action plans and track remediation

- Promote strong documentation standards and audit readiness

Risk Management

- Support development and updating of risk mappings linked to processes

- Ensure linkage between risks and controls

- Assist in defining mitigation actions and tracking progress

- Ensure proper recording and follow-up in ICAR

4. NATURE AND SCOPE OF RESPONSIBILITIES

- Matrix management: Yes

- Individual contributor: Yes

- Second-line support role (advisory and facilitation)

- No direct ownership of controls; accountability remains with the business

5. KEY RELATIONSHIPS

- Business leaders, Finance, HR, Legal, Risk functions, Leadership team, Legal Entity Representatives

- COMPANY Group Internal Control / Risk community

6. REQUIRED COMPETENCIES

- Strong understanding of internal controls, audit methodologies, and risk management

- Ability to map and analyze end-to-end processes

- Experience in control testing, audit, and gap analysis

- Understanding of COMPANY Group policies or ability to quickly acquire it

- Strong analytical and communication skills

- Ability to translate complex requirements into practical guidance

Qualifications

Bachelors - Economics, Bachelors - Finance, Bachelors - Statistics, Masters - Business Administration, Masters - Risk Management

Certifications

Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Compliance Officer (CCO) - VskillsVskills, Certified Financial Analyst (CFA) - SkillabSkillab, Certified Regulatory Compliance Manager (CRCM) - The International Association of Risk and Compliance Professionals (IARCP)The International Association of Risk and Compliance Professionals (IARCP), Certified Risk Professional (CRP) - UdemyUdemy

Required Skills

Audit Responses, Banking Capital Markets, Bank Risk Management, Enterprise Risk Management (ERM), Internal Auditing, Regulatory Compliance Management, Regulatory Reporting, Risk Management, Security/GRC

Language

English

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

R&C - Risk Management

Remote Type -

Office

Work Shift -

Variable (India)

Why join Genpact?

  • Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
  • Make an impact - Help global enterprises solve business challenges that matter
  • Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
  • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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