Sr. Consultant - Enterprise Application - SAP N 4B

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Position Title: WalkMe SME (T1)

Location: Hyderabad, India

Work Schedule: Second Shift (provides a half-day overlap with USA EST time zones)

Core Responsibilities & Technical Skills

• Primary Focus: Developing training content on the WalkMe Digital Adoption Platform.

• Role Nature: The ideal candidate needs to be a techno-functional resource. They will not act as a full project manager but should be capable of handling scoping, timeline tracking, testing, and deploying WalkMe projects.

• Scripting & Technical Skills: Experience with WalkMe Editor and integration is needed. Knowledge of scripting, HTML, JavaScript, and CSS is fine; deep scripting expertise is preferred but not strictly mandatory.

• System Maintenance: Admin and platform maintenance duties will be highly limited as the existing integrations and processes are already stable.

Functional & Process Requirements

• Process Focus: Candidates must be able to translate change management and existing training materials into interactive WalkMe content running on top of business systems.

• SAP Understanding: The resources need a strong business process understanding of SAP and the SAP Fiori Launchpad. Key process areas include:

• Lead to Cash

• Plan to Fulfill

• Source to Pay

• Finance

• Other Platforms: Familiarity or integration knowledge with tools like Salesforce, ServiceNow, LeanIX, Signavio, HighRadius, or BlackLine is highly beneficial.

Experience Requirements

• WalkMe Specific: Experience on WalkMe.

• Business Process/SAP Specific: Ideally industry experience understanding core SAP business processes.

Qualifications

Certifications

Required Skills

Language

Language Proficiency -

Additional Job Location -

Job Type

Master Skill List -

Remote Type -

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Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.