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Salary
$13k – $28k per year (Estimated)
Location
Remote/Hybrid (Gurgaon, India)
Seniority
Senior
Employment
Full-Time
Overview
Company
Impact
Profile match
Genpact is a professional services company that began in 1997 as a business process unit inside GE Capital in India, and was spun out as an independent firm in 2005. It runs finance and accounting, supply chain, procurement, risk and customer operations on behalf of large enterprises, combining offshore delivery with process reengineering and increasingly with automation rather than pure labour arbitrage. Headquartered in New York and listed on the New York Stock Exchange, the company employs well over a hundred thousand people, mostly in India, and has repositioned its offering around agentic AI embedded into the processes it already operates.
Sr.Consultant- ERC

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Manager, Non-Financial Risk Management (NFRM)

The Manager leads delivery for a Large Global Insurance Company across its Non Financial Risk Management (NFRM) framework, with a focus on Risk and Control assessment (RCA) and Control Testing.

This role oversees a team of Consultants and Senior Consultants, ensuring high quality execution, review, and governance of NFRM activities.

Managers are responsible for end to end planning, resource allocation, stakeholder engagement, and maintaining delivery rigor. The role requires strong subject matter expertise, team leadership, and the ability to operate independently within a global risk environment.

Responsibilities

1. RCA (Risk & Control Assessment) - Leadership & Review

  • Execute and own end-to-end RCAs across complex non-IT risk areas such as fraud, Payroll, AP, AR, Procurement, HR, sanctions governance, mis-selling, product governance, regulatory change, third-party risk, and claims or underwriting failures
  • Apply professional judgement to assess risk impact, control sufficiency, and residual risk
  • Ensure RCA outcomes are defensible, consistent, and aligned to business reality
  • Research and identify emerging non-IT risks and embed them into RCA frameworks and workshop agendas
  • Integrate RCA outcomes into testing scope and control focus areas

2. Control Testing - Oversight & Quality Control

  • Own end-to-end control testing execution for complex non-IT processes including financial crime controls, conduct controls, third-party governance, claims and underwriting processes, and reporting accuracy
  • Define testing approaches, sampling strategies, and evidence expectations
  • Personally execute judgement-heavy tests and conclude on design and operating effectiveness
  • Assess exceptions and perform first-level conclusions on operating effectiveness
  • Drive remediation discussions with business stakeholders for control failures

3. Delivery Management, Stakeholder Alignment & Governance

  • Execute and own end-to-end RCAs across complex non-IT risk areas such as fraud, Payroll, AP, AR, Procurement, HR, sanctions governance, mis-selling, product governance, regulatory change, third-party risk, and claims or underwriting failures
  • Apply professional judgement to assess risk impact, control sufficiency, and residual risk
  • Ensure RCA outcomes are defensible, consistent, and aligned to business reality
  • Research and identify emerging non-IT risks and embed them into RCA frameworks and workshop agendas
  • Integrate RCA outcomes into testing scope and control focus areas

Qualifications

Minimum qualifications

  • Bachelor’s degree required; postgraduate degree in Finance, Risk, Business, or Management strongly preferred

Preferred qualifications & Relevant Experience

  • Relevant experience in non-IT risk management, internal audit, compliance, or control assurance roles in Insurance or other BFSI
  • Demonstrated hands-on experience executing RCAs/control testing across complex business processes
  • Strong understanding of financial crime, conduct, regulatory, operational and governance risk frameworks
  • Professional certification such as CA, CPA, CIA, CFE, or MBA typically expected
  • Internal Audit
  • SOX / ICFR testing
  • Risk & Compliance
  • Control Testing Review / People Management
  • Shared Services / GBS audit or assurance teams

Qualifications

Bachelors - Economics, Bachelors - Finance, Bachelors - Statistics, Masters - Business Administration, Masters - Risk Management

Certifications

Certified Fraud Examiner (CFE) - ACFEACFE, CISA - ISACA - Information Systems Audit and Control AssociationISACA - Information Systems Audit and Control Association, ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft, Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft

Required Skills

Artificial Intelligence (AI), Data Literacy, Executive Presence, Information Security, Program Management, Risk Management, Storytelling

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Enterprise Risk Advisory

Remote Type -

Hybrid

Work Shift -

Day Job (India)

Why join Genpact?

  • Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
  • Make an impact - Help global enterprises solve business challenges that matter
  • Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
  • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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