Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities:
As part of the Resort Application Development Technology team, the Quality Assurance (QA) Senior Analyst will be pivotal in ensuring the quality and reliability of our operational and digital applications. This role will involve planning, executing, and documenting tests for a range of products with complex implementations. The QA Senior Analyst will initiate tests, analyze results, troubleshoot systems, and work collaboratively with development and business teams to resolve technical challenges and enhance the user and employee experience.
- Define and execute test cases for web/mobile applications based on software requirements and technical specifications
- Record and analyze test results, comparing them against expected outcomes to ensure high quality
- Provide insights from a user’s perspective to improve the client-side experience
- Enhance and mature regression testing processes, ensuring comprehensive coverage and efficiency
- Design and document detailed test plans for various projects
- Participate actively in an Agile development environment, contributing to daily standups, sprint planning, backlog refinement, and retrospectives
- Lead QA efforts for application releases, ensuring smooth transitions to production
- Be available to address critical production issues, including after-hours support when necessary
- Manual testing proficiency (creating/executing test scripts, documenting defects, setting up test data).
- Experienced with API endpoint testing and tools (Postman, Swagger).
- Experienced with e-Commerce applications (web and mobile).
- Accustomed to working on Agile delivery teams.
- Excellent communication and organization skills
Qualifications
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software EngineeringCertifications
Certified Ethical Hacker (CEH) - Hacker SchoolHacker School, ISTQB Certified Tester Foundation Level (CTFL) - SJSI - Stowarzyszenie Jakosci Systemow InformatycznychSJSI - Stowarzyszenie Jakosci Systemow Informatycznych, ISTQB Certified Tester - International Society for Technology in Education (ISTE)International Society for Technology in Education (ISTE)Required Skills
Agile Methodology, API Testing, Client Relations, Collaboration Tools, Design Thinking, Erp Testing, Executive Presence, Functional Testing, Inclusion, Personal Effectiveness, Postman (Software), Quality Assurance (QA), Quality Management, Regression Testing, Service-Oriented Architecture (SOA) Testing, Storytelling, User Acceptance Testing (UAT), Web Service TestingLanguage
English (Required)Language Proficiency -
Proficient - C2Additional Job Location -
Job Type
RegularMaster Skill List -
Testing & Quality Assurance SRemote Type -
HybridWork Shift -
Day Job (United States of America)The approximate annual base compensation range for this position is:
55,000 to 68,500 USD“Los Angeles California-based candidates are not eligible for this role”
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.
Why join Genpact?
- Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
- Make an impact - Help global enterprises solve business challenges that matter
- Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

