{"id":2797898,"url":"https://alion.io/job/georg-fischer-sales-support-coordinator","title":"Sales Support Coordinator","company":{"id":451085,"name":"Georg Fischer","domain":"georgfischer.com","url":"https://alion.io/company/georgfischer","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":81,"ghost_share":0,"stale_share":0.815,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-17T00:00:00Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-19T17:04:51Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Key Responsibilities: \nCore Sales Operations\nReceives all enquiries from customers through email, telephone or fax ensuring that the requirement is correctly understood and captured. Direct the new enquiries to relevant sales team member or Supervisor.\nRegister customer enquiries into Salesforce.\nPrepares quotation(s) revisions in the ERP System/salesforce platform; verifies the price, BOQ, quantity, delivery information, discount in the quotation prior to sending it to customers to ensure accurate information has been provided. In case of additional discounts requested, escalate the enquiry to the respective Channel Sales Executive and revert to the customer accordingly.\nUpon receiving the LPO from the customer, verify the quantity and price against the provided quotation. If there are discrepancies, collaborate with the Channel Sales Executive and the customer to resolve the issue.\nEnsures that the sales order captures all customer accurate information (delivery location, contact person, etc.).\nProcess orders by entering them into the system and submitting them to the delivery team. Ensure that the customer requested dates are accurately updated in the sales order.\nSystem & Process Support\nProcess sample sales order with full details with special request and forward to the HOD for review and approval.\nCoordinate with Supervisor/Sales Executives to get new materials code, process it in the system, and then follow up with the Supply Chain and Finance until the code is created in the system as per the new process map within 48hrs from request date.\nCoordinate changing Item code update in the ERP in case of specification change or unavailability.\nCustomer Experience & Issue Resolution\nSupport customer complaints by providing accurate information on queries.\nMaintain confidentiality by not disclosing company policies, procedures, customer information, product details, pricing structures, or any other sensitive information to unauthorized individuals. Ensure zero errors in causing customer complaints.\nOrganizational Values & Compliance\nPerform other responsibilities as assigned by the line manager.\nFoster a work culture that is built on the foundations of our organizational core values of Caring, Learning, and Performance.\nEnsure adherence the company policies and procedures.\nQualifications:\nGraduate with 2 years of experience in Sales and/or Customer Service.\nAcceptable knowledge of sales operations, workflows, and processes.\nKnowledge of CRM ERP would be an advantage.\nGood communication skills in English\nPlease submit your application via the ‘Apply’ button.","description_format":"text","description_chars":2602,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Plastics & Polymers","Industrial Machinery","Precision Engineering","Automotive Components"],"lifecycle":[{"event":"open","at":"2026-10-18T00:48:58Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":2,"expected_fill_days":39,"reasons":["conf:2","stale_co","win:early","comp:junior,brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/georg-fischer-sales-support-coordinator","json_url":"https://alion.io/job/georg-fischer-sales-support-coordinator.json","meta":{"generated_at":"2026-10-20T02:52:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3160,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":451085},"rest":"https://alion.io/mcp/rest/get_company?id=451085"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgeorg-fischer-sales-support-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgeorg-fischer-sales-support-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgeorg-fischer-sales-support-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/georg-fischer-sales-support-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgeorg-fischer-sales-support-coordinator"}]}