{"id":1689230,"url":"https://alion.io/job/gestion-remabec-technicien-au-support-informatique","title":"Technicien au support informatique","company":{"id":3860685,"name":"Gestion Rémabec","domain":"remabec.com","url":"https://alion.io/company/gestion-remabec","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["La Tuque, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":75000,"period":"year","method":"role_country_seniority_unknown","sample_n":195},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-10T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-10T00:00:00Z","board_verified":false,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":49},"description":"Le Groupe Rémabec est présentement à la recherche d'un(e) personne pour combler un poste au sein de l’équipe du support informatique. \n\nSous la direction du superviseur en infrastructure, le/la titulaire du poste s’assure du fonctionnement optimal des ordinateurs, imprimantes, téléphones IP, cellulaires et autres équipements mis à la disposition des utilisateurs du GROUPE RÉMABEC. Il s’occupe du support qui consiste à traiter les incidents plus complexes.\n\nInstaller, configurer et réparer les ordinateurs, imprimantes et autres périphériques utilisateurs ;\n\nParticiper au processus de gestion des incidents à titre de technicien et au processus de gestion des problèmes lorsqu’ils concernent les ordinateurs, les imprimantes, les téléphones ou tous autres équipements mis à la disposition des utilisateurs ;\n\nAssurer le fonctionnement optimal des périphériques utilisateurs (ordinateurs, tablettes, téléphones IP, cellulaires…) ainsi que de la fiabilité et la sécurité de ceux-ci (antivirus) ;\n\nConcevoir des guides et procédures à l’attention des utilisateurs et les procédures à l’attention des autres techniciens informatiques ;\n\nEffectuer toute autre tâche connexe, sur demande.\n\nDiplôme d’études professionnelles en informatique ;\n\nConnaissances des systèmes d’exploitation Windows ;\n\n1 à 3 ans d’expérience pour ce poste (un atout) ;\n\nConnaissance des services réseaux constitue un atout.\n\n_______________________________\n\nCONDITIONS :\n\nRégime de retraite ;\n\nAssurances collectives ;\n\nSalaire selon l'expérience du ou de la candidat(e).","description_format":"text","description_chars":1547,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Forestry"],"lifecycle":[{"event":"open","at":"2026-10-02T10:40:56Z"},{"event":"close","at":"2026-10-10T14:36:45Z"},{"event":"reopen","at":"2026-10-23T20:37:15Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.443,"p_room":0.35,"age_days":49,"expected_fill_days":24,"reasons":["seen:49","win:tail"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/gestion-remabec-technicien-au-support-informatique","json_url":"https://alion.io/job/gestion-remabec-technicien-au-support-informatique.json","meta":{"generated_at":"2026-10-29T11:24:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17326,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3860685},"rest":"https://alion.io/mcp/rest/get_company?id=3860685"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgestion-remabec-technicien-au-support-informatique"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgestion-remabec-technicien-au-support-informatique"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgestion-remabec-technicien-au-support-informatique"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gestion-remabec-technicien-au-support-informatique\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgestion-remabec-technicien-au-support-informatique"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1689230}},{"tool":"search_jobs","arguments":{"company":"remabec.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1689230},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}