{"id":3429649,"url":"https://alion.io/job/getencircle-senior-account-manager","title":"Senior Account Manager","company":{"id":2925342,"name":"getencircle","domain":"getencircle.com","url":"https://alion.io/company/getencircle","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kitchener, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":100000,"currency":"CAD","period":"year","gross":null,"usd_annual":71250},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-28T23:52:10Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-04T12:46:05Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Senior Account Manager\nRemote (Canada) | Hybrid Available - Kitchener, ON\nReports to: Director, Customer Success\nSalary Range (base pay): $90,000 - $100,000\nAbout Encircle\nEncircle is leading the $1.6 trillion property insurance industry out of the dark ages of pen and paper, into the digital age of transparency and empowerment. Our easy-to-use software platform enables thousands of restoration contractors and insurance professionals across North America to process claims faster and with greater accuracy.\nWe’re a remote-first companywith a collaboration hub in downtown Kitchener-and we’re growing.\nAbout the Role\nOur Senior Account Managers are experienced sales professionals who own Encircle’s largest and most\ncomplex customer relationships. You’ll manage a portfolio of high-value, multi-location accounts, drive\nrenewal and expansion across them, and act as a trusted advisor to customer leadership. You will partner\nclosely with the Customer Success team and Revenue Leadership to grow net revenue retention and\nachieve your targets\nKey Responsibilities\nOwn a portfolio of strategic, high-ARR and multi-location customers, with full accountability for renewal,retention and expansion targets\n\nLead complex renewals end to end, including pricing, negotiation, quote creation, Salesforce opportunitymanagement and signature\n\nBuild and maintain account plans that map stakeholders, usage trends, risks and whitespace for each keycustomer\n\nDevelop relationships with owners, operations leaders and decision-makers, and lead business reviews thatconnect Encircle to customer outcomes\n\nIdentify and close cross-sell and upsell opportunities for new products, using platform data and accountinsights to build pipeline\n\nPartner with Customer Success to identify at-risk accounts early and lead save strategies for escalated orcompetitive situations\n\nHandle advanced objections with confidence, including discount requests, competitive evaluations, budgetpressure and non-renewal risk\n\nForecast accurately and maintain a clean pipeline with clear visibility into commit, best case and risk\nDevelop deep product expertise to deliver tailored demonstrations of the Encircle platform to existingcustomers\n\nBring customer feedback and market trends back to Product, Marketing and GTM leadership\nAnd, of course, crush your quota\nWhat You Bring\n4+ years in a quota-carrying, customer-facing role such as an account manager or account executive\nPrevious B2B SaaS experience, ideally with multi-location or mid-market customers\nConsistent YOY success exceeding quota and growing revenue within an existing book\nStrong negotiation and objection-handling skills on complex renewals and expansions\nExperience building relationships with and presenting to senior stakeholders\nA strategic, data-driven approach to account planning and forecasting\nAbility to manage multiple priorities and customer expectations across a large book\nExcellent communication skills (verbal and written) with customers and internal stakeholders\nProficiency with tools like Salesforce, ChurnZero, G-Suite, etc.\nHands-on proficiency with AI tools (e.g., Claude, ChatGPT) and a habit of using AI in your daily work toresearch accounts, prep for calls, draft outreach and work more efficiently\nNice to have: experience in property restoration, insurance or construction tech\n\nWhy Encircle?\nWe VALUE our people:\nBalance: Flexible hours, self-managed vacation, and trust to manage your time\nRemote-first: Work where you’re most productive-with access to our collaboration hub in Kitchener\nGrowth-oriented: We support your learning and career development\nWell-being: We care about the full human-inside and outside of work\nEncircle is an equal opportunity employercommitted to building a diverse and inclusive team. We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.\nA Note on Authenticity: We value genuine interest and authentic interaction. Please be aware that we reserve the right to disqualify candidates if it is determined that application materials or interview responses are excessively generated by AI tools or misrepresent your personal skills and experience.","description_format":"text","description_chars":4226,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-10-28T23:52:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":6,"expected_fill_days":29,"reasons":["conf:2","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":71250,"is_top_pay":false},"html_url":"https://alion.io/job/getencircle-senior-account-manager","json_url":"https://alion.io/job/getencircle-senior-account-manager.json","meta":{"generated_at":"2026-11-04T16:17:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24809,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2925342},"rest":"https://alion.io/mcp/rest/get_company?id=2925342"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgetencircle-senior-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgetencircle-senior-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgetencircle-senior-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/getencircle-senior-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgetencircle-senior-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3429649}},{"tool":"search_jobs","arguments":{"company":"getencircle.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3429649},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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