{"id":683947,"url":"https://alion.io/job/getfrankly-senior-site-reliability-engineer","title":"Senior Site Reliability Engineer","company":{"id":673186,"name":"GetFrankly","domain":"getfrankly.co","url":"https://alion.io/company/getfrankly","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":89,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":74,"computed_at":"2026-10-31T05:58:55Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Cluj-Napoca, Romania"],"countries":["RO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":69000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3508},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"GitHub Actions","optional":false},{"name":"GitLab CI","optional":false},{"name":"Incident Management","optional":false},{"name":"JavaScript","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Python","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-09-07T15:54:43Z","employer_posted_date":"2026-09-07","last_verified_at":"2026-11-01T01:15:00Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Core details\nCompany type: International Retail Group - In-House Product Engineering\n\nLocation: Cluj-Napoca, Romania\n\nWork model: Hybrid\n\nEngagement: Employment Contract, Permanent, Full-Time\n\nRole level: Senior level\n\nExperience level: 5-8 Years\n\nKey Skills / Tech Stack: SRE (SLIs, SLOs, error budgets), AWS / GCP , Kubernetes, Docker, Terraform, GitLab CI/CD, Datadog, Python / Go / Bash\n\nDepartment: Engineering\n\nIndustry: Retail - Home Improvement\n\nAbout the client\nOur client is a large international retail group with an in-house engineering organisation, technology built internally, not outsourced. Teams own what they design and run, end to end, on platforms that serve the group's markets and brands across Europe.\nThe Cluj engineering hub is part of a wider international ecosystem, and the local capability continues to grow.\nAbout the role\nThis is a hands-on SRE role inside a product engineering environment. You will work directly with software engineering squads that build and own their services in production, helping them improve how those services are designed, observed and operated.\nThe role sits at the intersection of software engineering, cloud infrastructure and production reliability. You will have hands-on ownership around SLOs, observability, incident response, automation and resilience, while also influencing engineering teams and contributing to shared reliability practices across the organisation. You will collaborate closely with Product Engineering, Platform Engineering, Incident Management, Security, Network and Observability teams.\nThis is not a role focused on maintaining infrastructure or CI/CD pipelines. The focus is on engineering reliability into digital products used by customers at scale.\nResponsibilities\nReliability engineering\nDefine and implement SLIs, SLOs and error budgets for production services.\n\nHelp product engineering teams understand and manage reliability trade-offs.\n\nIdentify reliability risks and drive improvements before they become production issues.\n\nHelp design resilient, scalable and highly available cloud-native systems.\n\nImprove production readiness and operational ownership across engineering squads.\n\nObservability and service health\nImprove observability across services, with a strong focus on customer impact.\n\nDevelop meaningful and actionable monitoring and alerting.\n\nUse Datadog and related capabilities to improve visibility across distributed systems.\n\nHelp teams move from reactive monitoring towards proactive reliability engineering.\n\nIncident management\nSupport the response to major production incidents and participate in the on-call rotation.\n\nContribute to effective, blameless post-incident reviews.\n\nIdentify systemic causes rather than treating individual symptoms.\n\nEnsure post-incident actions translate into long-term engineering improvements.\n\nAutomation and operational excellence\nIdentify repetitive operational work and reduce engineering toil through automation.\n\nImprove practices around deployment, monitoring and service operations.\n\nContribute to shared SRE standards, tooling and engineering patterns.\n\nHelp make reliability part of everyday software engineering rather than a separate operational activity.\n\nQualifications\nYou have strong hands-on experience with production systems and understand that Site Reliability Engineering goes beyond infrastructure automation. Specifically, you bring experience with:\nSRE principles and practices: SLIs, SLOs, error budgets, observability, incident response and automation\n\nOperating production systems at scale in cloud environments, and the reliability, availability and scalability trade-offs involved in distributed systems\n\nAt least one major cloud platform: AWS, or GCP\n\nKubernetes and Docker\n\nInfrastructure as Code, particularly Terraform\n\nCI/CD environments such as GitLab CI/CD (preferred), GitHub Actions or Jenkins\n\nObservability platforms, ideally Datadog\n\nScripting or programming in Python, Go, Bash or JavaScript\n\nTroubleshooting complex production issues\n\nJust as importantly, you are comfortable working directly with software engineers, challenging existing practices where needed, and communicating reliability topics clearly across teams.\nExperience defining or owning SLOs for production services, designing alerting around customer impact, taking an active role in major incident management, or introducing SRE practices across multiple engineering teams would be especially valuable. You do not need to tick every technology box ,strong SRE fundamentals and evidence that you have improved the reliability of real production systems matter more than any single tool.\nAbout the offer\nOur client offers a competitive package and room to grow:\nAnnual performance bonus and employee referral bonus\n\nPrivate medical coverage through Regina Maria - Priority Plan, extendable to your spouse or children at no additional cost\n\nLife insurance through Metropolitan Life\n\nEyeglasses vouchers and a co-funded 7Card fitness membership\n\nAccess to LinkedIn Learning, LEO Learning and Bookster\n\nMeal vouchers, plus gift vouchers on several occasions throughout the year\n\n21 days of annual leave, increasing with tenure up to 25 days\n\nAdditional days off when public holidays fall on weekends\n\nPaid leave for special life events\n\nHybrid working model and a flexible schedule\n\nModern, collaborative workspace with fresh fruit and premium coffee\n\nYou would join an international product engineering organisation where teams build, own and operate their own digital products, and where reliability is treated as an engineering discipline, with real customer impact and the scope to shape SRE practices across a large-scale environment.\nWhy GetFrankly?\nAt GetFrankly we are guiding talent and creating futures.\nWe understand that a career move is not just about a new role , it's about finding a place where your skills, ambitions, and values align.\nGive us a call to discuss what's important for your career and future, and we'll try our best to get you involved in interesting projects and provide you with fulfilling career pathways.\nWe will guide you towards the right environment where your abilities will thrive and have a significant 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