{"id":1965152,"url":"https://alion.io/job/getinge-field-service-engineer-surgical-workplaces","title":"Field Service Engineer - Surgical Workplaces","company":{"id":719311,"name":"Getinge","domain":"getinge.com","url":"https://alion.io/company/getinge-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newcastle, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":72000,"period":"year","method":"role_country_seniority_unknown","sample_n":149},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T17:05:32Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-21T02:15:06Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"With a passion for life\nJoin our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.\nAre you looking for an inspiring career? You just found it.\nField Service Engineer - Surgical Workplaces\nLocation - Based anywhere between Newcastle and Carlisle corridor covering North\nJob Purpose:\nTo effectively carry out routine service and testing on a range of Getinge's products, establish and maintain good customer relations by demonstrating a professional approach to work.\nKey duties and responsibilities:\nTo cultivate a positive rapport with the customer, demonstrating first class interpersonal skills in a courteous and professional manner at all times.\nTo carry out routine servicing of equipment.\nTo carry out routine validation of Getinge equipment to the relevant standards as stated in terms and conditions of the client’s contract.\nTo carry out electrical/mechanical fault finding of equipment.\nTo carry out calibration of equipment, where necessary.\nTo maintain adequate stock levels of spare parts.\nTo produce quality documentation for submission to the customer.\nTo maintain regular communication with the internal Service Department.\nTo ensure the company equipment is being used and looked after correctly and that it is kept in a safe condition. To report all faulty equipment or equipment out of calibration to Service Supervisor.\nTo ensure that correct returns and non-conformance report procedures are followed.\nTo organise and prioritise a continuously changing workload, ensuring that all customers’ calls and enquiries are replied to.\nTo ensure safe and tidy working including use of protective footwear, work wear and hard hats were required for local site working.\nTo problem solve, combining initiative with a practical and logical approach to all aspects of the position.\nTo provide sales leads to Service/Sales Manager\nQuality System Duties and Responsibilities:\nTo read and comply with the company rules for employees.\nTo read and comply with current relevant legislative documentation.\nTo read and comply with the company policy on Health & Safety at Work.\nTo read and comply with the company policy and procedures on Quality Management Systems.\nTo co-operate readily, politely and amicably with other company personnel\nQualifications:\nCity & Guilds Level 3 or an equivalent qualification in electrical or mechanical engineering. (desirable)\nHTM01-01 certification (desirable)\nKnowledge/experience:\nPrevious knowledge and experience in the service and validation of washer-disinfectors and autoclaves to the appropriate standards (desirable).\nPersonal qualities:\nSelf-motivated.\nFlexible and able to adapt under pressure in a dynamic and changing environment.\nGenuine interest in people and to be able to deal with customers in a friendly manner\nAbout us\nWith a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. 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