Field Operations People Development Manager

We're Getir, the pioneers of super fast delivery. Our founding idea: Groceries in minutes, delivered to your door through our app. Now offering more delivery models across different locations, our goals are made possible by our one-of-a-kind business model with our unique technology at its core. Our rapidly growing environment is the perfect opportunity to take initiative and create your legacy.

We are looking for a Training Manager (Operations & Field) who will take full ownership of our training strategy and lead the development of our franchise, field, and warehouse teams within our fast-growing operational structure.

This role is critical to ensuring operational excellence, standardization across the field, and continuous performance improvement.

What You'll Be Doing?

• Develop and manage the annual training strategy and training calendar for franchise, field, and warehouse teams
• Design and deliver training programs covering operational processes, system usage, and company standards
• Build and implement structured onboarding programs for new franchise and field teams
• Conduct training needs analyses and develop performance-driven development programs
• Create and maintain training materials including presentations, documentation, videos, e-learning modules, and guides
• Plan and deliver update sessions regarding process changes and new implementations
• Coordinate training delivery, monitor participation and completion rates
• Establish evaluation and feedback mechanisms to measure training effectiveness
• Define training KPI's, provide regular reporting, and drive continuous improvement initiatives
• Standardize and scale training processes to support company growth
• Adapt supplier-provided training content to company standards and operational needs
• Manage relationships with external training providers when needed
• Collaborate closely with Operations, Logistics, HR, Commercial, and Technology teams

What You'll Bring?

• Bachelor's degree in Business Administration, Education, Psychology, or a related field
• Proven experience in training design and adult learning methodologies
• Experience in field operations, franchise management, retail, or logistics is a plus
• Valid drivers license and willingness to conduct warehouse visits as required
• Strong background in training needs analysis and performance measurement
• Excellent content development and presentation skills
• Strong analytical and reporting capabilities
• Effective communication and stakeholder management skills
• Ability to thrive in a fast-paced and dynamic environment

Why This Role?

• Opportunity to lead training strategy within a rapidly scaling operation
• Direct impact on field performance and operational excellence
• Ability to build scalable and sustainable learning systems

You as a Getirian

You are a good person first, everything else is secondary. You are a champion of growth, and actively strive to be the best version of yourself, for you and your team. You value diversity, and embrace ideas over hierarchy.

You aren't afraid to learn and re-learn at Getir speed. You are an initiator, in charge of your own story and your legacy.

Benefits

• One-in-a-career opportunity to make an impact in one of the fastest-growing mobile-commerce businesses in the world.
• Take charge of your own career growth with us through professional development opportunities! We really mean it when we say that upward and sideways mobility are some of our favorite terms.
• Health insurance (family included)
• Meal card
• Competitive salary

For detailed information on how we process your personal data, please review our Candidate Clarification Text (http://static.getir.com/candidate/index_en.html).