{"id":1551515,"url":"https://alion.io/job/getyourguide-consumer-insights-manager","title":"Consumer Insights Manager","company":{"id":52407,"name":"GetYourGuide","domain":"getyourguide.careers","url":"https://alion.io/company/get-your-guide","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":19,"ghost_share":0,"stale_share":0.211,"repost_share":0.053,"time_to_fill_p50_days":74,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Science & Research","role_family":"Science & Research","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Looker","optional":true}],"status":"live","first_seen_at":"2026-09-30T18:53:58Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-12T09:27:02Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Change the way the world travels\nJoin the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours. \nReady to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.\nYour Mission\nYou’ll turn customer and brand research into clear, decision-ready insights - leading select studies end-to-end, keeping our brand health reporting sharp, and partnering closely with the Head of Global Customer & Market Insights to advance the wider learning agenda.\nWhat you’ll do\nLead research projects end-to-end: drivers/barriers, Category Entry Points, message/concept testing, segmentation, and ad/campaign measurement - choosing the right method and balancing rigor vs. speed for each brief.\nKeep brand health measurement running smoothly: maintain the tracking dashboards and reporting cadence.\nContribute to the learning agenda: help map knowledge gaps in your focus areas, propose and prioritize research questions.\nSupport Creative, Supply Marketing and PR: design and run dedicated pre/post studies, help with partner selection, and prepare campaign readouts that sharpen strategy and creative.\nMake insights accessible and actionable: produce crisp one-pagers and exec summaries for your studies, contribute to “insights roadshows,” and help maintain a searchable insights library.\nHelp modernize the toolkit: pilot AI-assisted analysis and synthesis tools, test new methods, and share what works with the wider team.\nBuild strong working relationships across Brand, PR/Comms, Data/Analytics, CRM, and UXR representing insights confidently in your own projects and forums.\nPartner with and support the Head of Global Customer & Market Insights on key strategic initiatives: prepare materials for exec and leadership audiences, help drive cross-functional alignment, and step in to represent the function when needed.\nCoordinate with our research freelancer and help brief and manage agencies on assigned projects (scoping, timelines, SOWs).\nChampion ethics and quality: uphold research best practices, privacy, and inclusive, unbiased language in surveys and stimuli.\nYour Toolkit\n 5+ years in insights, research, strategy, or brand analytics (agency or client-side); travel, marketplace, or consumer tech experience is a plus, not a must\nA track record of running well-designed studies independently and translating mixed signals (reports, trackers, qual/quant) into simple, decision-ready recommendations.\nSolid research craft: writing tight briefs, sound method design and sampling, avoiding bias, and storytelling with evidence.\nStrong communication skills: you translate data into “so what / now what” and adjust depth for execs vs. working teams.\nInitiative and ownership: you drive your projects independently, while knowing when to loop in the Head or escalate a decision.\nA collaborative mindset: you build trust and alignment with stakeholders across functions, even under competing priorities.\nCuriosity: you test new tools and methods and keep an eye on industry thinking (behavioral science, jobs-to-be-done, consumer psychology).\nHands-on with survey platforms and trackers; comfortable with BI tools (e.g., Looker/GA), spreadsheets, and light stats. Comfortable using AI tools to speed up analysis and synthesis.\nExperience running (or closely supporting) segmentation, brand/creative testing, and campaign effectiveness studies.\nSome experience briefing or coordinating freelancers or agencies on individual projects.\nExcellent written and spoken English; additional languages are a plus.\nHow we’ll measure impact\nQuality, rigor and timeliness of the studies you lead; stakeholder satisfaction (CSAT/NPS) with your work.\nBrand health reporting delivered accurately and on schedule, with issues flagged early.\nAdoption of your insights by stakeholders - “insights-to-action” in your projects.\nVisible contribution to the wider learning agenda and to initiatives led by the Head of Global Customer & Market Insights.\nHow we’ll make your career journey extraordinary\nAnnual personal growth budget and mentorship programs for continuous learning and development\nWork from anywhere in the world for 30 days per year\nA hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time. \nOpportunities to collaborate and socialize with a quarterly team event budget \nAccess to leading AI tools plus the resources and budget to get the most out of them\nMonthly transportation and fitness budget\nDiscounts for you, your friends, and family on GetYourGuide activities\nLanguage reimbursement program\nHealth and wellness benefits\nAnd more…\nHow to apply\nSubmit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire ’ and ‘life at GetYourGuide ’. If you have any further questions, please don’t hesitate to get in touch at .\nWe’re an equal opportunities employer\nOur commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. 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