{"id":3011195,"url":"https://alion.io/job/getyourguide-partner-engagement-specialist","title":"Partner Engagement Specialist","company":{"id":52407,"name":"GetYourGuide","domain":"getyourguide.careers","url":"https://alion.io/company/get-your-guide","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":17,"ghost_share":0.059,"stale_share":0.176,"repost_share":0.118,"time_to_fill_p50_days":87,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Science & Research","role_family":"Science & Research","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":95000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1047},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":false},{"name":"Jira","optional":false}],"status":"live","first_seen_at":"2026-10-21T13:23:14Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-24T17:01:50Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Change the way the world travels\nJoin the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.\nReady to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.\nTeam mission \nWe are looking for a passionate and task driven individual to join us as a Partner Engagement Specialist. You will be working with our Partner teams in driving growth to our global business and ensuring continued success of our diverse Partner network.\nThis team is part of the Care department at the company and the position is based in Berlin. Note that this position is to cover for a maternity leave and ends on April 1st 2028.\n Your mission\nSupport GetYourGuide’s key Partners, including Content Creators and Travel Agents, by efficiently resolving inquiries regarding payments, bookings, accounts, and technical support\nContribute to achieving the team’s targets and meet individual KPIs\nWork closely with internal stakeholders from Finance, Marketing, Growth and Product teams to troubleshoot and resolve Partner related issues and challenges\nHandle other recurring tasks in the Partner space to optimize GYG and Partner interests\nProactively identify and communicate challenges and opportunities\nContribute to incremental improvements and execute predefined innovative tasks\nLearn how new ideas (including AI and other emerging tools) are applied in practice to improve efficiency, quality, speed, or Partner outcomes\nParticipate actively in team rituals and flag opportunities to improve ways of working\nGive and receive feedback openly and respectfully\nSupport peers and be willing to try new approaches\nWorks well with your team and stakeholders to ensure effective collaboration\nYour toolkit\n2-4 years of prior work experience\nYou thrive in a task and process led atmosphere\nYou have a KPI-driven work mentality\nYou are personable, approachable and collaborative\nYou are a talented communicator (both written and verbal)\nYou enjoy data analysis and are comfortable with Jira, Google Suite, CRM and AI tools like Claude CoWork\nYou are a self-starter and you enjoy solving problems and improving processes\nYou understand why customer centricity is core to our business needs and are able to apply this while communicating with our Partners\nYou understand the value of effective time management and prioritization in day-to-day tasks\nTravel, Tour & Activity industry experience is a plus\nYou are fluent in written and spoken English and one additional European language (preference for German or French)\nHow we’ll make your career journey extraordinary\nAnnual personal growth budget and mentorship programs for continuous learning and development\nWork from anywhere in the world for 30 days per year\nA hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time. \nOpportunities to collaborate and socialize with a quarterly team event budget \nAccess to leading AI tools plus the resources and budget to get the most out of them\nMonthly transportation and fitness budget\nDiscounts for you, your friends, and family on GetYourGuide activities\nLanguage reimbursement program\nHealth and wellness benefits\nAnd more…\nHow to apply\nSubmit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire ’ and ‘life at GetYourGuide ’. If you have any further questions, please don’t hesitate to get in touch at .\nWe’re an equal opportunities employer\nOur commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.","description_format":"text","description_chars":4109,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning","Hybrid work"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Ticketing","Marketplaces","Tour Operators","Travel Technology"],"lifecycle":[{"event":"open","at":"2026-10-21T15:26:15Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":87,"reasons":["conf:0","velocity","win:early","comp:junior"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/getyourguide-partner-engagement-specialist","json_url":"https://alion.io/job/getyourguide-partner-engagement-specialist.json","meta":{"generated_at":"2026-10-24T18:45:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27344,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52407},"rest":"https://alion.io/mcp/rest/get_company?id=52407"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgetyourguide-partner-engagement-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgetyourguide-partner-engagement-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgetyourguide-partner-engagement-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/getyourguide-partner-engagement-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgetyourguide-partner-engagement-specialist"}]}