{"id":759067,"url":"https://alion.io/job/getzuma-senior-engineer","title":"Senior Engineer","company":{"id":674205,"name":"Zuma","domain":"getzuma.com","url":"https://alion.io/company/getzuma","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":95000,"max_usd":181000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":713},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"GCP","optional":false},{"name":"LLM","optional":false},{"name":"Node JS","optional":false},{"name":"Pulumi","optional":false},{"name":"React.js","optional":false},{"name":"Terraform","optional":false},{"name":"TypeScript","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2025-08-12T10:39:31Z","employer_posted_date":"2025-08-12","last_verified_at":"2026-10-28T07:06:33Z","board_verified":true,"closed_at":null,"days_open":441,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":441},"description":"About Zuma\nZuma is pioneering the future of agentic AI and our focus is to transform the rental market experience for consumers and property manager alike. Our innovative platform is engineered from the ground up to boost operations efficiency and enhance support capabilities for property management business across the US and Canada, a ~$200B market.\nOff the back of our Series-A in early 2024, Zuma is scaling rapidly. Achieving our vision requires a team of passionate, innovative individuals eager to leverage technology to redefine customer-business interactions. We're on the hunt for exceptional talent ready to join our mission and contribute to building a groundbreaking technology that reshapes how businesses engage with customers.\nZuma has raised over $17M in funding to date and has support from world-renowned investors, including Andreessen Horowitz (a16z), Y Combinator, King River, Range Ventures, and distinguished angel investors like YC’s former COO, Qasar Younis.\nThe Role\nAs a Support Engineer at Zuma, you’ll be a bridge between our customers, engineering team, and product vision. You’ll ensure new customers onboard smoothly, integrations run reliably, and support operations scale as we grow. This is a hands-on role for someone who loves problem-solving, can dive into APIs and databases, and takes pride in clear documentation and communication. You’ll help property managers succeed with our AI platform while also driving continuous improvements in our internal tools and processes.\nWhy This Could Be Your Dream Role\nYou want to work at a company where customers feel your impact every day\nYou'll have autonomy to design and implement innovative technical solutions\nYour work will directly impact thousands of apartment communities and millions of renters\nYou'll receive significant equity in a venture-backed company with strong traction\nAs we scale, your role and influence will grow with the company\nWhy You Might Want to Think Twice\nThis is a demanding role that will often require extended hours and deep commitment\nAs a founding team member, you'll need to wear multiple hats and step outside your comfort zone\nYou'll need to make thoughtful tradeoffs between innovation and immediate needs\nYou'll interact directly with customers to understand their needs and occasionally travel to their offices\nWe're a startup - priorities can shift rapidly as we respond to market opportunities and customer needs\nIf you're not comfortable getting your hands dirty with legacy code or speaking directly with customers, this isn't the job for you\nResponsibilities\nLead critical system rewrites to transform our architecture into a highly scalable, resilient foundation\nOwn the design and performance optimization of our data storage systems, ensuring they scale with customer and AI demands\nBuild and evolve our deployment pipelines, enabling reliable, automated releases for AI-first products\nSet up and manage modern cloud infrastructure from scratch, leveraging Infrastructure as Code (IaC) to ensure consistency, security, and scalability\nEstablish engineering best practices, including observability, incident response processes, and system hardening for an AI-first platform\nDrive robust analytics and monitoring to track performance, reliability, and the effectiveness of our AI solutions\nMentor engineers and elevate the team's capabilities across infrastructure, scalability, and AI product development\nYour Experience Looks Like\nBachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field\n3+ years of experience building production-grade software systems, with a focus on scalability, performance, and reliability\nProven expertise in backend development with Node.js, including API design, system architecture, and cloud-based services\nExperience with cloud infrastructure (AWS, GCP, or similar) and deploying production systems using Infrastructure as Code (e.g., Terraform, Pulumi)\nHands-on experience with database design, performance tuning, and scaling high-throughput data systems\nFamiliarity with building and maintaining CI/CD pipelines, automated testing, and modern DevOps practices\nStrong communication skills and ability to work effectively in a distributed, fast-paced environment\nComfortable operating in early-stage, high-ownership environments with evolving requirements\nBonus: Experience with React and TypeScript on the frontend, though this role leans backend/infrastructure\nBonus: Exposure to LLM-based systems, AI infrastructure, or agentic AI workflows\nGuiding Principles\n\nCustomer-First Outcomes\nEvery commit should trace back to resident or operator value. Whether it’s a new feature, infra investment, or AI capability, if it doesn’t solve a real problem, it doesn’t ship.\nBias for Simplicity\nWe favor composable primitives over clever abstractions. Open standards, clean APIs, and clear contracts win over custom complexity, even if the custom version is cooler.\nQuality Is a Gate, Not an After-Thought\nQuality is built-in from day one. Our definition of done includes: test coverage, performance checks, basic observability, and internal docs. Shipping fast doesn’t mean skipping craftsmanship.\nData-Driven Choices\nWe use data to guide, not paralyze, our decision-making. We track leading indicators (cycle time, defect rate, NPS) and lagging signals (retention, revenue impact). We keep instrumentation lightweight but meaningful signal over spreadsheet.\nTransparency & Written Culture\nGood ideas don’t expire in Zoom. We operate in public inside the company, TDDs, PR reviews, and Linear tickets tell the story. This keeps us async-friendly, auditable, and aligned across time zones and functions.\nOther Benefits\nGreat health insurance, dental, and vision.\nGym and workspace stipends.\nComputer and workspace enhancements.\nUnlimited PTO.\nOpportunity to play a critical role in building the foundations of the company and Engineering culture.","description_format":"text","description_chars":5936,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management","AI Agents"],"lifecycle":[{"event":"open","at":"2026-09-11T17:57:00Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.2,"p_room":0.28,"age_days":441,"expected_fill_days":35,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/getzuma-senior-engineer","json_url":"https://alion.io/job/getzuma-senior-engineer.json","meta":{"generated_at":"2026-10-28T08:08:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10507,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":674205},"rest":"https://alion.io/mcp/rest/get_company?id=674205"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgetzuma-senior-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgetzuma-senior-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgetzuma-senior-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/getzuma-senior-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgetzuma-senior-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":759067}},{"tool":"search_jobs","arguments":{"company":"getzuma.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":759067},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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