{"id":1925045,"url":"https://alion.io/job/gfi-digital-vcio","title":"vCIO","company":{"id":691534,"name":"GFI Digital","domain":"gfidigital.com","url":"https://alion.io/company/gfidigital","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kansas City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":63000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7331},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T18:39:03Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-22T08:24:43Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Position Overview\nThe Virtual Chief Information Officer (vCIO) serves as a trusted strategic advisor to our clients, providing executive-level technology leadership that drives business growth, operational efficiency, and long-term resilience. This role blends business acumen with technical expertise to develop forward-looking IT strategies, guide technology investments, and ensure our services consistently deliver measurable value.\nThe vCIO partners closely with client executives to understand their goals, assess their technology landscape, and build strategic roadmaps that align IT initiatives with business priorities. Success in this role requires strong communication skills, a consultative mindset, and the ability to influence outcomes across both client and internal teams.\nThe vCIO may be assigned additional responsibilities as business needs evolve. Flexibility, cross-functional collaboration, and a proactive approach are essential to success in this role.\nEssential Duties & Responsibilities\nStrategic IT Leadership\nDevelop and execute multi-year IT strategies tailored to each client’s business objectives, industry standards, and growth plans.\nConduct regular strategic review sessions to evaluate performance, identify opportunities, and adjust roadmaps as business needs evolve.\nPrepare and maintain annual technology scorecards, setting measurable goals to improve alignment and maturity.\nTechnology Guidance & Innovation\nAdvise clients on emerging technologies, best practices, and industry trends that enhance competitiveness and scalability.\nPromote innovation within client environments by identifying opportunities to modernize systems, streamline operations, and strengthen security.\nBudgeting & Financial Stewardship\nCollaborate with client leadership to develop IT budgets aligned with strategic priorities.\nProvide cost-benefit analyses and financial insights that support informed decision-making and responsible technology investment.\nRisk Management & Compliance\nEvaluate and manage technology-related risks, ensuring clients maintain compliance with relevant regulations and frameworks.\nRecommend and oversee the implementation of risk mitigation strategies.\nClient Relationship Management\nBuild strong, consultative relationships with client executives and key stakeholders.\nServe as the primary strategic liaison, ensuring clients understand the value of their technology investments and our services.\nPerformance Measurement & Reporting\nDefine, track, and communicate key performance indicators (KPIs) for IT services and strategic initiatives.\nDeliver clear, actionable reports that highlight progress, insights, and opportunities for improvement.\nInternal Collaboration & Culture\nPartner with Account Management, Service Delivery, and Technical teams to ensure seamless execution of client strategies.\nParticipate in team-building and culture-building activities that strengthen our organization.\nQualifications\nBachelor’s degree in Information Technology, Business, or related field; equivalent experience considered.\n2+ years of experience in IT consulting, account management, or technical client-facing roles, ideally within an MSP or service-oriented environment.\nStrong desire to grow into a leadership role that blends business strategy with technology expertise.\nSolid understanding of IT systems, industry trends, and risk management principles.\nExceptional communication skills with the ability to translate technical concepts for non-technical audiences.\nProactive, coachable, and growth-oriented mindset.\nExperience contributing to IT roadmaps, project planning, or business reviews is preferred.\nCompetencies\nAnalytical Thinking: Synthesizes complex information, leverages data, and designs effective workflows.\nDiversity & Inclusion: Demonstrates respect for diverse perspectives and fosters an inclusive environment.\nEthics & Integrity: Acts with professionalism, honesty, and alignment to organizational values.\nDependability: Takes ownership, meets commitments, and adapts to changing priorities.\nInitiative: Seeks opportunities, embraces responsibility, and drives continuous improvement.\nInnovation: Generates creative solutions and champions new ideas.\nTechnical Proficiency: Understands IT systems, technologies, and support processes; provides guidance on complex issues.\nStrategic Thinking: Aligns technology with business goals, anticipates trends, and adapts strategies accordingly.\nKey Performance Indicators (KPIs)\nTechnology Alignment\nReview and improve client alignment scores annually, setting measurable goals tied to business outcomes.\nTrack progress through monthly and quarterly benchmarks to ensure continuous improvement.\nClient Satisfaction & Retention\nMaintain client satisfaction scores of 98% or higher.\nAchieve a client retention rate of 95% or higher.\nStrategic Project Influence\nCollaborate with Account Managers to identify and recommend projects aligned with each client’s roadmap.\nSupport achievement of quarterly sales goals by influencing strategic project adoption (not through direct selling).\nRoadmap Development & Execution\nComplete strategic IT roadmaps for all assigned clients within the first quarter of onboarding.\nEnsure at least six key initiatives from each roadmap are executed within the first year.\nPerformance Reporting\nMaintain a comprehensive dashboard of IT performance metrics for each client, demonstrating year-over-year improvement in service delivery and strategic value.\nPhysical Demands & Work Environment\nMay require occasional standing, walking, sitting, and light physical activity.\nMust be able to lift up to 50 pounds on occasion.\nWork may involve exposure to typical environmental conditions and moderate noise levels.\nTravel may be required based on client needs.","description_format":"text","description_chars":5788,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)","IT Resellers & VARs","Managed Print Services"],"lifecycle":[{"event":"open","at":"2026-10-05T19:31:40Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.785,"p_room":0.9,"age_days":16,"expected_fill_days":27,"reasons":["conf:1","velocity","win:mid","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/gfi-digital-vcio","json_url":"https://alion.io/job/gfi-digital-vcio.json","meta":{"generated_at":"2026-10-22T10:29:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7704,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":691534},"rest":"https://alion.io/mcp/rest/get_company?id=691534"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgfi-digital-vcio"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgfi-digital-vcio"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgfi-digital-vcio"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gfi-digital-vcio\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgfi-digital-vcio"}]}