{"id":2486146,"url":"https://alion.io/job/gfiber-outside-plant-maintenance-technician-2","title":"Outside Plant Maintenance Technician","company":{"id":2030089,"name":"GFiber","domain":"gfiber.com","url":"https://alion.io/company/gfiber","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":77,"open_postings":15,"ghost_share":0,"stale_share":0.933,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salt Lake City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":26,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Docs","optional":true},{"name":"Google Sheets","optional":true}],"status":"live","first_seen_at":"2026-10-13T21:20:56Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-01T04:33:45Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"At gFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.\nThis role is not eligible for immigration sponsorship.\nThe application window will be open until at least October 19th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.\nArea Description\nThe Field Operations team is responsible for the installation, maintenance, and repair of residential and small business services. Within gFiber’s Field Operations, the Plant Maintenance team supports wired and wireless customer installation and network construction leading to the growing and maintaining of gFiber networks.\nRole Description (and additional job description)\nAs an Outside Plant (OSP) Maintenance Technician, you will focus on the installation, repair, and maintenance of the gFiber physical plant in the Last Mile Network. You will diagnose and correct all service impacting root causes from the OSP Distribution cables to the customer’s premise equipment. You will assist vendor partners to develop expertise in the installation, maintenance, and repair of last mile plant, while continuing to provide coverage for downstream portions of our network infrastructure.\nIn this role, you'll:\n\n Technical Expertise:\n Network Troubleshooting:\nEnsure continuous residential and small business services by identifying and resolving service-disrupting issues spanning from the OSP Distribution cables to customer premise equipment within the gFiber network.\nDiagnose and correct issues with network connectivity, including drop cabling, network interface units, patch panels, media cabinets, and Optical Network Terminals (ONTs).\nTroubleshoot and resolve problems related to inside wiring, powering systems, and network devices.\nNetwork Infrastructure:\nInstall, restore, or maintain aerial and underground cable plants according to gFiber Standards.\nCustomer Service:\nNavigate complex customer interactions with exceptional client service, professionalism, and thoroughness.\nCommunicate effectively with internal colleagues and external customers.\nCultivate relationships with property managers and building owners through advanced technical knowledge, effective communication, and collaboration.\nTeamwork and Leadership:\nExecute operational processes and procedures with attention to detail.\nFoster a culture of continuous learning by collaborating with team members to achieve proficiency in troubleshooting complex issues affecting network connectivity and inside wiring.\nAdditional Responsibilities:\nAbility to work non-standard working hours, including nights, weekends, holidays, and varying shifts, and be willing to travel domestically up to 10% of the time.\n\nMinimum Qualifications (MQs)\n\n3 years experience in Fiber to the Home (FTTH)/ Gigabit Passive Optical Network (GPON) network construction and/or large scale fiber network deployments.\n1 years of experience in fiber splicing for both termination and midspan use cases, optical time-domain reflectometer (OTDR) and Power Meter fiber optic testing.\nValid driver's license.\nAbility to lift/move up to 50lbs of equipment as required.\nAbility to pass a motor vehicle record check that meets company standards.\nAbility to work non-standard working hours as needed including nights, weekends, holidays, and differing work rotations/shifts as well as 10% domestic travel.\n\nPreferred Qualifications (PQs)\n\n3 years of experience with fiber to the B2B/Enterprise level fiber network construction/operations.\n1 year of experience managing relationships with contractors and vendors of varying types and sizes. \nExperience interfacing with local pole owners and utility companies, coordinating with city/local permitting offices, and subject matter expertise in outside plant Fiber to the Home (OSP FTTH) deployments with experience in service drop installations.\nExperience troubleshooting Ethernet network issues related to routers, switches and hubs.\nExperience with rack and stack work, assembling server stanchions, telemetry closet work (MPOE, DMARC, etc.), and patch panels.\nAbility to operate GSuite (e.g., Google Docs, Google Sheets, etc) and Salesforce applications.\nAbility to safely operate bucket vehicles that elevate up to 25 feet above ground.\n\nThe US base hourly range for this full-time position is between $22.07 - $26.78 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific hourly range for your targeted location during the hiring process.\ngFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's \"Know your rights: workplace discrimination is illegal\" (PDF). \nIt's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.","description_format":"text","description_chars":5631,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Internet Service Providers","Broadband"],"lifecycle":[{"event":"open","at":"2026-10-14T00:30:19Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.571,"p_room":0.9,"age_days":17,"expected_fill_days":29,"reasons":["conf:2","stale_co","win:mid"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":52000,"is_top_pay":false},"html_url":"https://alion.io/job/gfiber-outside-plant-maintenance-technician-2","json_url":"https://alion.io/job/gfiber-outside-plant-maintenance-technician-2.json","meta":{"generated_at":"2026-11-01T04:56:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7679,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2030089},"rest":"https://alion.io/mcp/rest/get_company?id=2030089"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgfiber-outside-plant-maintenance-technician-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgfiber-outside-plant-maintenance-technician-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgfiber-outside-plant-maintenance-technician-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gfiber-outside-plant-maintenance-technician-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgfiber-outside-plant-maintenance-technician-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2486146}},{"tool":"search_jobs","arguments":{"company":"gfiber.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2486146},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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