{"id":2458444,"url":"https://alion.io/job/gfiber-technical-operations-manager-drops-install-repairs","title":"Technical Operations Manager, Drops, Install, & Repairs","company":{"id":2030089,"name":"GFiber","domain":"gfiber.com","url":"https://alion.io/company/gfiber","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kansas City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":147000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1795},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T13:00:01Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T04:07:45Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At gFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.\nThe application window will be open until at least October 18th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.\nThis role is not eligible for immigration sponsorship.\nIn this role, you’ll:\n\nManage day-to-day tickets issued to vendors to ensure the timely completion of the drop installation, serve as the vendor manager, track and verify invoiced quantities, own and manage vendor purchase orders (PO's).\nDevelop forecasting models and communicate with vendors to ensure the ability to support build schedules and inventory releases. \nContact customers to help resolve any installation roadblocks, manage escalations from the field, and approve field estimates; ensure excellent customer service always.\nEnsure that Health and Safety standards are followed and coordinate Quality Inspections of drops and Installations, and associated reporting.\nWork collaboratively with other departments to address any drop, installation, or repairs issues, and promote a positive work environment.\nWork with vendors and management to continually improve, change, and develop procedures for efficient installations, and report up to leadership on market performance.\nOn call responsibilities as needed\n\nAt a minimum, we would like you to have:\n\nBachelor's degree in Construction Management, Engineering, Business, Telecommunications, a related field, or equivalent practical experience.\n3 years of experience in a vendor management role with customer-facing responsibilities.\nExperience managing telecommunication infrastructure, Fiber to the Home/Plant (FTTx) operations, and/or outside plant (OSP) projects.\nExperience managing capital, operational, and technical programs.\n\nIt’s preferred that you have:\n\nLean Six Sigma, PMP, or other relevant certifications.\nExperience managing large-scale and dynamic operational projects with competing resources, priorities, and changing workflows.\nExperience managing vendor teams, technicians, or installers in the Telecommunications industry.\nUnderstanding of CAD, GIS systems and FTTH records/Asbuilts.\nAnalytical ability to monitor/review vendors’ financial and operational performances.\nDemonstrated ability to employ troubleshooting skills and creative problem solving skills in ambiguous situations. You'll work in a fast-paced, start-up environment that is challenging the status quo in the broadband industry.\n\nThe US base salary range for this full-time position is between $84,000 - $102,000 + bonus + cash award + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.\ngFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's \"Know your rights: workplace discrimination is illegal\" (PDF). \nIt's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.","description_format":"text","description_chars":3886,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications","Coupons, Deals & Cashbacks","Broadband"],"lifecycle":[{"event":"open","at":"2026-10-13T16:39:11Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:1","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/gfiber-technical-operations-manager-drops-install-repairs","json_url":"https://alion.io/job/gfiber-technical-operations-manager-drops-install-repairs.json","meta":{"generated_at":"2026-10-15T05:43:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8448,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2030089},"rest":"https://alion.io/mcp/rest/get_company?id=2030089"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgfiber-technical-operations-manager-drops-install-repairs"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgfiber-technical-operations-manager-drops-install-repairs"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgfiber-technical-operations-manager-drops-install-repairs"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gfiber-technical-operations-manager-drops-install-repairs\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgfiber-technical-operations-manager-drops-install-repairs"}]}