Technical Operations Manager, OSP Construction

At gFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.

The application window will be open until at least September 27, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

With the gFiber team, you’ll work on cross-product and cross-team initiatives, working closely with a cross-functional team to plan, execute, and deliver projects, as well as deploy new technologies to local markets and surrounding communities. In this role, you will manage the day-to-day operations, milestone tracking, and completion of projects related to the construction of our OSP FTTH network. You will be responsible for everything that happens downstream of Engineering/Permitting including pre-construction planning, construction execution/sequencing, and splicing/testing for project turnover and acceptance to downstream stakeholders.

In this role, you’ll:

• Quality Management - ensure projects are built according to approved engineering design plans, Google Fiber Standards & Spec, in adherence to current contract SOW’s, and aligned with municipal expectations/requirements. Foster an open, transparent, and cross-discipline change management process when deviations are necessary during build execution.
• Project Management -manage project pipelines, budgets, scheduling, resource/activity planning, activity sequencing/prioritization, vendor performance tracking, project dependency awareness, financial reporting, invoice approval, and material management.
• Vendor Management - develop, manage, maintain, and drive the Vendor construction schedule as a partner. Ensures project milestones and delivery dates are aligned with business commitments and work mitigating solutions to risks that arise.
• Clearly communicate expectations and project status effectively/concisely. Work with internal/external stakeholders to ensure that projects are scoped properly and handed off seamlessly for network acceptance. 
• Be able to work autonomously with minimal guidance and supervision. Be comfortable standing up a new program geographical area with limited onsite support. 
• Comfortable with converting conceptual market deliverables to specific action steps and assigning roles & responsibilities to support Teams.

At a minimum, we would like you to have:

• Bachelor’s degree or equivalent practical experience.
• 4 years of Program/Project Management experience within large scope, capital intensive, technical scopes of work.
• 4 years of Vendor Management experience directly managing vendor resources, performance management, and accountability for project-based deliveries.
• 4 years experience scheduling projects, capital tracking/forecasting, reporting project status and costs versus commitments, and providing insights/ influence to commercial terms with contractors and vendors. 
• Experience managing capital, operational and technical programs.

It’s preferred that you have:

• PMP, PgMP or other project management certification.
• 7 years of Project/Program Management experience.
• 7 years of experience in a Vendor Management role. 
• Experience managing telecommunication infrastructure, Fiber to the Home/Plant (FTTx) operations and/or outside plant (OSP) projects.
• Demonstrated ability to employ quality troubleshooting skills and creative problem solving abilities under pressure.

The US base salary range for this full-time position is between $113,000 - $138,000 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

gFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the  EEOC's "Know your rights: workplace discrimination is illegal" (PDF). 

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.