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Resident Engineer

Ghobash Group • English • Systems Integrators • Oil & Gas • Bachelor's Degree • 2 months ago
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Salary
≈ $28k – $72k per year (Estimated)
Location
In office (Abu Dhabi)
Seniority
Junior · 2+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Sep 30, 2026. First seen by Alion on Aug 31, 2026. Ghobash Group scores B on the Alion truth index.

Overview
Company
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Profile match

Ghobash Group

Ghobash Group is a privately owned business conglomerate founded in 1981 and headquartered in Dubai, with subsidiaries across technology, energy and utilities, healthcare, chemicals, real estate, hospitality, education and investments. It employs more than 3,000 people, and its companies include GCG Enterprise Solutions, the oil and gas contractor Emirates Electrical and Instrumentation, and the systems integrator CNS, which serves clients across the UAE and the wider Gulf. Its hiring spans offshore electrical, instrumentation and HSE engineers, software and UI developers, IT and print sales managers, presales leads and school teachers.
ghobash.com • HQ: Dubai, United Arab Emirates • Oil & Gas • Systems Integrators • Investment Holding Companies • 1001-5000 employees • Est. 1981
Tech stack of Ghobash Group

Established in 1982 as a leading Office Automation Solutions provider for the UAE and the wider region, GCG Enterprise Solutions is a turnkey tech solutions provider offering Print Solutions, IT Services, AV and Digital Transformation Solutions. Partnering with leading technology vendors, GCG creates bespoke solutions and services for key industry sectors.

JOB SUMMARY

Responsible for the installation, commissioning, preventive maintenance, troubleshooting, repair, and technical support of Multi-Function Printers (MFPs), printers, scanners, and related document management equipment at customer sites. The position involves diagnosing hardware and software, carrying out corrective and preventive maintenance; replacing defective components and consumables; installing firmware and software; and configuring devices according to customer requirements.

DUTIES & RESPONSIBILITIES

Install, configure, commission, and test new MFPs and printers at customer locations.

Conduct preventive maintenance

Diagnose and resolve Hardware and software related faults.

Analyze machine error codes and diagnostic information to identify root causes.

Repair and replace defective components, assemblies, and parts.

Install and update firmware, drivers, and Embedded software.

Attend breakdown/service calls and ensure timely resolution in line with agreed SLAs.

Conduct routine machine inspections and identify potential failures before they occur.

Maintain adequate control of assigned spare parts, consumables, tools, and equipment.

Record parts replaced and service activities accurately in the service management system.

Complete service reports, maintenance checklists, meter readings, and other required documentation.

Education

Diploma or Bachelor's degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Information Technology, or a related technical discipline.

Experience

2-5 years of relevant experience in printer, MFP, copier, scanner, basic network troubleshooting and MPS Software.

Skills & Abilities

Strong knowledge of MFP/printer

Knowledge of TCP/IP, DHCP, DNS, network printing, and basic network troubleshooting.

Knowledge of Windows printing environments and printer drivers.

ACCOUNTABILITIES

Minimise unnecessary repair and replacement costs through effective troubleshooting and preventive maintenance.

Achieve agreed service KPIs and SLAs.

Ensure accurate service reports and documentation.

Maintain high customer satisfaction.

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