{"id":848814,"url":"https://alion.io/job/ghobash-resident-engineer","title":"Resident Engineer","company":{"id":690341,"name":"Ghobash Group","domain":"ghobash.com","url":"https://alion.io/company/ghobash","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":23,"ghost_share":0,"stale_share":0.957,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Abu Dhabi, United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":78000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3778},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"closed","first_seen_at":"2026-08-31T06:52:17Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-10-05T09:41:40Z","board_verified":false,"closed_at":"2026-10-05T09:41:40Z","days_open":35,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":35},"description":"Established in 1982 as a leading Office Automation Solutions provider for the UAE and the wider region, GCG Enterprise Solutions is a turnkey tech solutions provider offering Print Solutions, IT Services, AV and Digital Transformation Solutions. Partnering with leading technology vendors, GCG creates bespoke solutions and services for key industry sectors.\n JOB SUMMARY\nResponsible for the installation, commissioning, preventive maintenance, troubleshooting, repair, and technical support of Multi-Function Printers (MFPs), printers, scanners, and related document management equipment at customer sites. The position involves diagnosing hardware and software, carrying out corrective and preventive maintenance; replacing defective components and consumables; installing firmware and software; and configuring devices according to customer requirements.\nDUTIES & RESPONSIBILITIES\nInstall, configure, commission, and test new MFPs and printers at customer locations.\nConduct preventive maintenance\nDiagnose and resolve Hardware and software related faults.\nAnalyze machine error codes and diagnostic information to identify root causes.\nRepair and replace defective components, assemblies, and parts.\nInstall and update firmware, drivers, and Embedded software.\nAttend breakdown/service calls and ensure timely resolution in line with agreed SLAs.\nConduct routine machine inspections and identify potential failures before they occur.\nMaintain adequate control of assigned spare parts, consumables, tools, and equipment.\nRecord parts replaced and service activities accurately in the service management system.\nComplete service reports, maintenance checklists, meter readings, and other required documentation.\nEducation\nDiploma or Bachelor's degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Information Technology, or a related technical discipline.\nExperience\n2-5 years of relevant experience in printer, MFP, copier, scanner, basic network troubleshooting and MPS Software.\nSkills & Abilities\nStrong knowledge of MFP/printer\nKnowledge of TCP/IP, DHCP, DNS, network printing, and basic network troubleshooting.\nKnowledge of Windows printing environments and printer drivers.\nACCOUNTABILITIES\nMinimise unnecessary repair and replacement costs through effective troubleshooting and preventive maintenance.\nAchieve agreed service KPIs and SLAs.\nEnsure accurate service reports and documentation.\nMaintain high customer satisfaction.","description_format":"text","description_chars":2466,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Systems Integrators","Oil & Gas","Investment Holding Companies"],"lifecycle":[{"event":"open","at":"2026-09-13T02:26:36Z"},{"event":"close","at":"2026-10-05T09:41:40Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/ghobash-resident-engineer","json_url":"https://alion.io/job/ghobash-resident-engineer.json","meta":{"generated_at":"2026-10-06T15:13:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":690341},"rest":"https://alion.io/mcp/rest/get_company?id=690341"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fghobash-resident-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fghobash-resident-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fghobash-resident-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ghobash-resident-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fghobash-resident-engineer"}]}