{"id":3645705,"url":"https://alion.io/job/giacom-software-engineer-c","title":"Software Engineer (C#)","company":{"id":2324737,"name":"Giacom","domain":"giacom.com","url":"https://alion.io/company/giacom","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brno, Czech Republic"],"countries":["CZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Azure","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"Incident Management","optional":false},{"name":"Kanban","optional":false},{"name":"MySQL","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-02T16:56:26Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T20:50:57Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Giacom are the only provider of Comms, Cloud, Hardware and Billing all through one platform.\nOur platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.\nWe are currently recruiting for a C# Developer who will be focused on supporting and evolving, ensuring a reliable and consistent customer experience. This role is primarily centered on production support, requiring ownership of incident resolution, root cause analysis, and defect remediation in line with agreed SLAs. The developer applies strong engineering knowledge and deep understanding of billing processes to diagnose complex issues and maintain stability across interconnected platforms.\nTo be successful in this role, you will balance hands-on support and targeted development with technical leadership within a Kanban-driven delivery model. This includes supporting the triage of incoming issues, prioritizing production defects based on impact, and maintaining service stability and continuity. You'll take ownership of solving reported incidents, finding root causes, and ship lasting fixes. You'll also make technical improvements, so the same problems don't come back.\nWhat you'll be doing\nEngineering contribution: Develop and maintain software components based on defined requirements, and deliver small technical improvements such as refactoring, dependency upgrades, improved logging, feature flags, and performance and observability enhancements.\n\nSystem implementation: Contribute to system design discussions and implement solutions aligned with established architecture.\n\nManage your individual contribution: Deliver assigned tasks within sprint timelines, ensuring quality and reliability.\n\nDevelopment standards and practices: Follow coding standards, guidelines, and best practices defined by the team.\n\nProblem-solving and debugging: Reproduce and resolve code defects from production and pre-production environments, and carry out root-cause analysis using logs, telemetry and Application Insights.\n\nQuality and performance: Ensure code meets performance and reliability expectations, and improve stability by automating repetitive manual tasks and adding automated guardrails.\n\nRelease participation: Take part in the weekly release cycle and deliver hotfix releases when required.\n\nEnvironment collaboration: Support deployment, integration and regression testing activities in UAT and Pre-Production environments, working closely with QA and other teams.\n\nCollaboration: Work closely with feature teams, QA, incident management and product stakeholders to clarify requirements and deliver solutions.\n\nSkills, Qualifications, and Experience\nRecent, commercial experience building applications in C#/.NET, on both modern .NET (.NET Core through .NET 8) and legacy .NET Framework 4.7\n\nProven experience debugging and fixing live production issues, with strong analytical and problem-solving skills\n\nHands-on Azure development experience, including App Services, Functions, Service Bus and Application Insights\n\nStrong SQL skills, ideally with MySQL\n\nSolid understanding of web-based backend systems, REST APIs and data handling\n\nUnderstanding of system design, performance and how to keep a live service reliable\n\nGood engineering habits: Git, pull requests, code reviews, unit testing and CI/CD\n\nGood understanding of software development principles and the full software development lifecycle\n\nAble to deliver assigned work on time, working independently with guidance when needed\n\nClear communication with both technical and non-technical stakeholders\n\nWhat's in it for you?\nInvestment in your future career with a variety of learning and development opportunities.\n\nNo dress code - embrace the freedom to bring your whole self to work.\n\n25 days annual leave, plus bank holidays. You'll even get your birthday off, too!\n\nA pension plan for your future.\n\nComplimentary refreshments in all our offices.\n\nFor a comprehensive list of all our benefits, click here.\nDiversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. 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