{"id":3809418,"url":"https://alion.io/job/gibson-dunn-reception-supervisor","title":"Reception Supervisor","company":{"id":185365,"name":"Gibson Dunn","domain":"gibsondunn.com","url":"https://alion.io/company/gibson-dunn","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":25,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":76,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-05T13:40:18Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T03:35:09Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Summary:\nGibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision.\nThe London office is seeking a Reception Supervisor to lead the reception team and make sure every visitor receives a professional, warm and efficient welcome. The role oversees the main reception, visitor management, meeting room bookings and associated hospitality, and is the first point of contact for partners, staff and clients on reception matters. The role leads a team of two receptionists at present, with reception staffed from 8:00 to 18:30. The role will support the London office across multiple sites and through a planned office relocation.\nResponsibilities include:\nSupervise the reception team day to day, checking in with the team regularly and making sure reception always has appropriate cover.\nManage the team’s performance, including appraisals, and support the team’s training and development.\nPrepare rotas, approve holiday, record absence, and recruit and induct new receptionists.\nDeliver a consistent, five-star service to every visitor, greeting regular visitors by name and recording their preferences.\nCover the reception desk as needed, including during breaks, absences and peak periods.\nAct with professionalism and discretion at all times, respecting the confidential nature of the firm’s work.\nMake sure all visitors are registered and issued passes, in line with the firm’s security and data protection requirements.\nWork with building security and Facilities on access control, evacuations, incidents and health and safety.\nManage meeting room bookings and set-up, including complex and multi-day requests, and accommodate last-minute changes calmly and efficiently.\nPrepare a weekly plan of conference room requirements, coordinating with catering, AV, secretaries and practice and business services teams, and manage changes with stakeholders as plans evolve.\nPrioritise competing requests effectively, and communicate changes clearly and promptly to partners, staff and the reception team.\nEnsure that reception, client areas and meeting rooms are clean and tidy throughout the day.\nWork with practice groups, Facilities, Secretarial and other business services teams to deliver client meetings and office events seamlessly.\nReview reception processes regularly, propose improvements to the Operations Manager, and handle special projects as assigned.\nQualifications:\nPrevious experience in a senior front of house or reception role, ideally in a law firm, high-end hospitality or corporate environment.\nExperience supervising or leading a team.\nExcellent communication and interpersonal skills, with a polished and professional manner.\nStrong organisational and problem solving skills, with the ability to prioritise a busy, changing workload.\nAbility to work well under pressure and within a team environment.\nProficiency in Microsoft Office Suite and experience with room booking and visitor management systems.\nExperience:\nStrong client service orientation and the ability to manage internal stakeholders at all levels.\nA hands-on, can-do approach and the initiative to anticipate guests’ needs.\nFamiliarity with the demands of a law firm and the standard of service expected by partners and clients.\nGibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.\n______\nFor technical difficulties with our online application, please contact us at . Our recruiting support team will respond as soon as possible.\n______\nGibson Dunn is committed to ensuring equal employment opportunities for all qualified applicants, including individuals with disabilities. We strive to ensure an inclusive and accessible hiring experience. The Firm will provide reasonable accommodations to qualified individuals with disabilities to enable participation in the application and recruitment process, unless doing so would impose an undue hardship, in accordance with applicable laws and regulations.\nIf you require a reasonable accommodation to complete an application, participate in an interview, or otherwise take part in the recruitment process, please contact us at . Please note, this is a dedicated email inbox established exclusively to assist applicants with accommodation request related to the recruitment process. Inquiries about the status of an application or other non-accommodation matter will not receive a response.\n______\nNotice to Recruitment Agencies: Gibson Dunn does not accept unsolicited resumes from recruitment agencies, headhunters, or vendors. Resumes sent to any Gibson Dunn employee or attorney, or submitted by an agency through the direct candidate application portal will not establish agency ownership of the candidate and Gibson Dunn will not be expected to honor an agency’s terms or pay any related fees. When a role is open for agency submissions, Gibson Dunn will notify our current agency partners and make the position available through our Agency Portal in Greenhouse. Only agencies that have been given portal access are authorized to submit candidates for consideration. Agencies without a current agreement that wish to be considered for future opportunities may contact . Please do not send resumes to this address.","description_format":"text","description_chars":5610,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Legal Services"],"lifecycle":[{"event":"open","at":"2026-11-05T14:24:06Z"}],"visa":[{"country":"GB","licensed_sponsor":false,"adverts_offering_sponsorship_24m":3,"sanctioned_now":false,"evidence":"Offered visa sponsorship in 3 of its adverts here in 24 months","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-07T07:57:00+00:00","sources":["Alion: sponsorship offered in the employer's own job adverts (24 months)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":76,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/gibson-dunn-reception-supervisor","json_url":"https://alion.io/job/gibson-dunn-reception-supervisor.json","meta":{"generated_at":"2026-11-08T07:29:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16302,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":185365},"rest":"https://alion.io/mcp/rest/get_company?id=185365"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgibson-dunn-reception-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgibson-dunn-reception-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgibson-dunn-reception-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gibson-dunn-reception-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgibson-dunn-reception-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3809418}},{"tool":"search_jobs","arguments":{"company":"gibsondunn.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3809418},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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