{"id":1249076,"url":"https://alion.io/job/gic-avp-application-support-engineer-technology-group","title":"AVP, Application Support Engineer, Technology Group","company":{"id":2761,"name":"GIC","domain":"gic.com.sg","url":"https://alion.io/company/gic","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"Datadog","optional":false},{"name":"Incident Management","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"MS SQL","optional":false},{"name":"Oracle","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"Splunk","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-13T16:00:00Z","employer_posted_date":"2026-09-13","last_verified_at":"2026-09-26T01:43:27Z","board_verified":false,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.\nTechnology Group\nWe experiment, design, and lead a 24×7 global business where we support core capabilities in asset management, trading, investment operations, and risk management. We deliver secure, reliable, and integrated solutions, and provide insights on new, and emerging technologies.\nEnterprise and Data Technology\nEnterprise & Data Technology builds and advances the technology that underpins our enterprise and data capabilities. It brings together our core technology and data experts to design and deliver platforms for integration, analytics, and innovation. By combining these strengths into one coordinated group, we create seamless solutions that connect systems, improve data accessibility, and leverage AI at the platform level to enable smarter decision-making. Through modern, scalable, and secure technology, the team empowers the organisation with tools that drive insight, collaboration, and operational excellence.\nWhat impact can you make in this role?\nYou will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.\nWhat will you do as a L2 Application Support Engineer?\nOwn the production environment: Driving performance, reliability, cybersecurity and operability through continuous improvemen\nIncident Management: Respond to and resolve application incidents, ensuring minimal impact on business operations. Document incidents and their resolutions.\nRoot Cause Analysis: Conduct root cause analysis for recurring issues and implement corrective actions to prevent future occurrences.\nCollaboration: Work closely with development, QA, and operations teams to identify and resolve application issues.\nPerformance Tuning: Analyse application performance and implement tuning measures to optimize system performance.\nProduction Deployment: Responsible for the deployment of new releases and patches, ensuring minimal disruption to production services.\nDocumentation: Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.\nUser Support: Provide support to end-users and stakeholders, addressing their queries and issues related to production applications.\nContinuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support.\nTransition of Software from Development to Production: Work with various stakeholders to define operating model with properly mapped out accountabilities and responsibilities upon systems going live.\nWhat makes you a successful candidate?\nBachelor’s degree in computer science, Information Technology, or equivalent experience\nAt least 2 years of experience in an application support, system administration or related role\nHands on technical skills in the following areas:\nProficiency in modern programming languages (e.g., Java, Python, SQL)\nExperience with monitoring tools (e.g., Datadog, Splunk)\nFamiliarity with database management systems (e.g., MSSQL, PostgreSQL, Oracle)\nKnowledge of operating systems (e.g., Linux, Windows)\nFamiliarity of modern cloud-based technologies (e.g., AWS, Kubernetes)\nPossess the following soft skills\nStellar problem-solving and analytical skills\nExcellent communication and interpersonal skills\nA team-oriented mindset with a dash of independence\nStrong attention to detail and multitasking prowess\nMaintains calm and clarity under pressure, effectively coordinating with diverse stakeholders to resolve production issues\nWork at the Point of Impact\nWe need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.\nFlexibility at GIC\nAt GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.\nWe are an equal opportunity employer\nGIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email  at any point of the application or interview process if adjustments need to be made due to a disability.\nLearn more about our Technology Group here:\nhttps://gic.careers/group/technology-group/","description_format":"text","description_chars":5726,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Pension & Sovereign Wealth Funds"],"lifecycle":[{"event":"open","at":"2026-09-25T18:14:55Z"}],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":0.9,"p_active":0.841,"p_room":0.9,"age_days":14,"expected_fill_days":26,"reasons":["conf:52","velocity","win:mid","comp:brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/gic-avp-application-support-engineer-technology-group","json_url":"https://alion.io/job/gic-avp-application-support-engineer-technology-group.json","meta":{"generated_at":"2026-09-28T06:36:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4677,"day_limit":5000,"remaining_today":323,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}