{"id":4089741,"url":"https://alion.io/job/gigakom-network-technician-installation-supervisor","title":"Network Technician Installation Supervisor","company":{"id":4422179,"name":"GigaKOM","domain":"gigakom.com","url":"https://alion.io/company/gigakom","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"D","score":48,"open_postings":15,"ghost_share":0.867,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Networking","role_family":"Networking","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Diego, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T19:53:12Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T19:53:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Network Technician Installation Supervisor\nField Services | San Diego, California | Full-Time, Salaried\nAbout Us\nFor more than 20 years, GigaKOM has delivered enterprise IT solutions to California K-12 school districts, higher education institutions, state and local government agencies, and commercial organizations. Through partnerships with leading technology manufacturers and distributors, we deliver networking, wireless, security, and infrastructure solutions across the state.\nAs our infrastructure deployment projects continue to grow, we are seeking a hands-on Network Installation Supervisor to lead field crews and deliver high-quality installations. This role offers opportunities to grow into broader field services leadership, project management, design, support, and training responsibilities.\nRole Snapshot\nFull-time, salaried position based in the San Diego area, with 60%+ travel, primarily throughout California. Occasional travel to Nevada and Arizona is also required. Travel may include overnight stays and multi-day deployments.\nLead and work alongside technicians on multi-site deployments of switches, wireless access points, routers, firewalls, UPS systems, cameras, racks, and copper/fiber infrastructure.\nOwn daily onsite execution, crew productivity, installation quality, safety, and timely communication with Project Managers, Project Leads, engineers, and customer IT teams.\nSupport flexible deployment schedules, including occasional evenings and weekends for approved cutovers and customer requirements.\nCore Responsibilities\nTeam Leadership - Plan daily assignments, coordinate technicians and subcontractors, confirm readiness of tools and materials, and mentor team members. Set clear expectations, monitor performance, and promptly escalate staffing or conduct concerns.\nNetwork & Infrastructure Installation - Perform and oversee rack-and-stack work, equipment mounting, copper/fiber installation and testing, labeling, cable dressing, UPS deployment, and network cutovers. Follow approved engineering designs and coordinate advanced configuration with engineering teams.\nProject Execution & Hours - Review scope, schedules, and approved labor allocations before mobilizing. Track progress and hours against the plan, identify risks early, and obtain approval before additional work or changes in scope. Coordinate travel and onsite resources to use time efficiently.\nQuality & Safety - Verify mounting, labeling, cable test results, equipment condition, and operational readiness. Enforce company safety procedures, site requirements, and applicable installation standards. Address defects promptly and prevent repeat issues.\nClient & Internal Coordination - Introduce the onsite team, acknowledge customer requests, provide progress updates and the next expected follow-up, and escalate blockers with a proposed resolution. Coordinate closely with Project Managers, Project Leads, and engineering resources.\nDocumentation & Closeout - Complete accurate time entries, installation records, inventories, photos, test results, red-line/as-built updates, and punch lists. Submit complete handover and closeout documentation promptly and confirm work is ready for customer acceptance.\nRequired Background\n3+ years of experience supervising network equipment, structured cabling, or low-voltage installation projects, with demonstrated hands-on installation skills.\nProven ability to lead field technicians, delegate work, coach team members, and deliver projects within approved schedules and labor budgets.\nExperience installing switches, wireless access points, racks/cabinets, UPS systems, patch panels, and related infrastructure; copper termination, fiber installation/testing, and physical layer troubleshooting.\nAbility to read network diagrams, floor plans, installation instructions, equipment schedules, and project scope documents.\nProfessional written and verbal communication, accurate documentation, and the ability to address customer concerns and resolve onsite problems.\nValid California driver’s license, a clean driving record, and willingness to travel 60%+, primarily within California, with occasional assignments in Nevada and Arizona, including overnight stays.\nAbility to lift and move equipment up to 50 pounds, work on ladders and in MDF/IDF spaces, and perform essential job duties with or without reasonable accommodation.\nHigh school diploma or equivalent and authorization to work in the United States.\nPreferred Qualifications\nExperience delivering school district, government, commercial, or other occupied-site infrastructure projects with multiple locations and stakeholders.\nExperience with Cisco, Cisco Meraki, HPE Aruba, Extreme Networks, Palo Alto Networks, Fortinet, or comparable enterprise technologies.\nWorking knowledge of switching/routing fundamentals, wireless deployment, cabling standards, cable certification tools, and site safety practices.\nCompTIA Network+, Cisco CCNA, BICSI, OSHA safety training, manufacturer certifications, or other relevant credentials.\nExperience coordinating subcontractors, developing junior technicians, and using project tracking and time-entry systems such as Autotask.\nCompensation & Benefits\nFull-time, salaried compensation based on experience, technical expertise, leadership capability, and relevant certifications.\nMedical and dental coverage, paid vacation and sick leave, and retirement plan participation, subject to applicable company plan terms and eligibility.\nMileage reimbursement and approved travel-related expenses in accordance with company policy.\nProfessional development, certification support, and opportunities for advancement within GigaKOM.\nSuccess Measures / KPIs\nSchedule adherence and completion of assigned installation milestones.\nProductive use of approved labor hours and early escalation of scope or budget risks.\nInstallation quality, first-pass acceptance, and minimal avoidable rework.\nSafe execution, crew readiness, and effective technician coaching.\nAccurate, timely time entries, status updates, and complete closeout documentation.\nProfessional customer communication and customer satisfaction.\nReady to Lead Enterprise Infrastructure Deployments?\nIf you are an experienced installation professional who enjoys leading teams, solving onsite challenges, and delivering enterprise technology projects, we encourage you to apply and join GigaKOM’s growing Field Services team.","description_format":"text","description_chars":6432,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","IT Resellers & 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