Business Analyst (Microsoft Dynamics)

$3 billion in sales, 12 countries, 50,000 employees, 5 brands, 1 common goal: to make apparel better. Better for the people who make our clothes, better for our world, better for you.

The Business Analyst for Microsoft Dynamics will play a key role in supporting and optimizing the Microsoft Dynamics ERP platform for the Company. The purpose of this role is to ensure that business processes across manufacturing, supply chain, finance, sales and operations are effectively supported by the system and that user needs are translated into well defined functional requirements. The role will act as a bridge between business stakeholders and the technical team to drive process improvement, system stability and continuous enhancement aligned with business objectives.

• Analyze and provide business solutions to support the manufacturing aspects of the core business processes, such as but not limited to textile manufacturing and sewing

• Provide daily support for Gildan production systems including investigating and resolving complex user questions related to manufacturing systems

• Document new processes or procedures, create testing documentation, and create specifications or proposals.

• Provide Microsoft Dynamics technical expertise to support operations and service. Address support and enhancement requests.

• Develop simplified/lean process improvements or operating practices which best utilize the systems to improve quality; increase productivity; and supports business goals.

• Conduct reviews, walkthroughs and solution testing to ensure that deliverables are achieved within accepted SDLC and PMO guidelines.

• Participate in integrated testing when needed

• Develop, write, and conduct training to end users and IT personnel.

• Provide post-implementation support

• Stay aware of current and upcoming Microsoft Dynamics systems changes and improvements

• Bachelor/Honors

• At least 5 years
• The applicants should have experience in the following business area(s): Garments, Group of Companies, IT Enabled Service, Multinational Companies, Software Company, Telecommunication, Textile

• Good experience in problem solving & complexity

• Capable to managing multiple stakeholders

• Capable to manage the local team

• Able to take decisions in this role

• Balancing innovation/requests with practical constraints

• Giving prioritization and allocation of resources

Data analysis, Microsoft Dynamics, Sales Data Analysis

• Transport: Pick & Drop (Depending on availability)

• Weekend: Saturday and Sunday

• Office Hours:

  • 8 AM to 3 PM (Working at Office)

  • 8 PM to 10 PM (Working from Home)

• Insurance:

  • Life Insurance (Employee Only)

  • In-Patient Insurance (Employee and Dependents)

  • Out-Patient Insurance (Employee and Dependents)

• Service Benefit;

• Earn Leave Encashment

• Leave Facilities:

  • Casual Leave;

  • Medical Leave;

  • Earn Leave;

  • Compassionate Leave;

  • Paternity Leave for Male;

  • Wedding Leave;

  • Maternity Leave for Female;

  • Pilgrimage Leave;

• Other facilities will be provided as per company policy etc.

• Employment status: Full Time
• Vacancies: 1
• Salary: Negotiable
• Job location: Dhaka (GULSHAN 2)