Network Administrator

$3 billion in sales, 12 countries, 50,000 employees, 5 brands, 1 common goal: to make apparel better. Better for the people who make our clothes, better for our world, better for you.

Reporting to the IT Network Admin Sr. Manager, the Network Administrator will provide operational, technical, and project support for the organization’s telecommunications, networking, voice, data, and security services. The successful candidate will help resolve service and equipment issues, support infrastructure design and engineering changes, and contribute to the ongoing reliability, performance, and continuous improvement of the telecommunications environment.

• Deliver high-quality technical support and maintain strong customer service standards when resolving telecommunications equipment and service issues.

• Analyze the current telecommunications and network architecture, identify improvement opportunities, and support the implementation of new business requirements.

• Perform capacity planning, monitor system performance, and prepare reports for telecommunications platforms and related services.

• Contribute to business continuity planning by identifying risks, recommending solutions, and supporting initiatives that improve recovery time objectives.

• Collaborate with internal teams, external contractors, and technology vendors to coordinate troubleshooting, service delivery, and project activities.

• Provide day-to-day operational support for voice, data, network, and security services across the organization.

• Participate in after-hours support and on-call rotation schedules as required.

• Partner with Infrastructure, Security, Operations, and Project teams locally and internationally to support service delivery and technology initiatives.

• Act as Level 3 support for Service Desk escalations related to telecommunications, networking, voice, data, and security services.

• Bachelor of Science (BSc)

Cisco Certifications

• At least 5 years
• The applicants should have experience in the following business area(s): Garments, Multinational Companies, Software Company, Textile

• Good crisis management, self-control, and stress management skills.

• Capacity to understand and evaluate priorities and urgencies.

• Good interpersonal and customer service skills with a desire to collaborate with others.

• An open-minded professional with a positive attitude, manner, and behavior.

• Have the ability to adapt to a changing environment in a professional and impactful way.

• Work under pressure and potentially to take on the challenge of performing the job.

• Experience with Microsoft 365 applications and collaboration tools.

• Ability to travel is required to support local and regional sites.

• Ability to work flexible hours and participate in an on-call rotation, approximately once every five weeks.

• Strong written and verbal communication skills in English; French and Spanish are considered assets.

ATM Network Designing, CCNA (Cisco Certified Network Associate), Computer Networks, Gigabit Network Designing, Hardware & Networking, Network Administration, Network Engineering, Network Security, Networking and communication

• Transport: Pick and Drop Facilities (Depends on availability)

• Weekend: Friday;

• Service Benefits;

• Earn Leave Encashment;

• Office Hours:

  • 8:00 AM - 1:00 PM including 1 hour lunch break (Working at Office)

  • 6:00 PM - 10:00 PM (Working from Home)

• Insurance:

  • Life and Disability Insurance (Employee Only)

  • In-Patient Treatment (Employee and Dependents)

  • Out-Patient Treatment (Employee and Dependents)

• Leave Entitlement:

  • Casual Leave,

  • Medical Leave,

  • Earn Leave,

  • Compassionate Leave,

  • Marriage Leave,

  • Paternity Leave for Male Employees,

  • Maternity Leave for Female Employees,

  • Pilgrimage Leave,

• Other facilities will be provided as per company policy etc.

• Employment status: Full Time
• Workplace: Work at office
• Vacancies: 1
• Salary: Negotiable
• Job location: Dhaka (Savar)