{"id":2000814,"url":"https://alion.io/job/giltner-logistics-customer-service-representative","title":"Customer Service Representative","company":{"id":3908094,"name":"Giltner Logistics","domain":"giltnerlogistics.com","url":"https://alion.io/company/giltner-logistics","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Trakstar","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-10-07T11:27:27Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T16:36:59Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Position: Customer Service Representative\nLocation: Springdale, Arkansas\nEmployment Type: Full-time\nBenefits: Benefits include medical, dental, vision, paid time off, and a 401(k)\nBusiness: Freight Brokerage Company\nCustomer Service Representative Job Description\nGiltner Logistics is experiencing market growth in the industry and we are proud to be adding to our operations team. If you are eager to achieve your full potential and join a winning team, Giltner Logistics is anxious to show you what we have to offer.\nCustomer Service Representative Responsibilities\nSetting pick-up and delivery appointments\n\nMust be able to multi-task in multiple Transportation Management Systems\n\nRequired to utilize the phone daily to solicit customers for freight\n\nMust be able to construct a professional email\n\nMust be able to type at least 50 words a minute and 10-key by touch\n\nMust be proficient with Microsoft suite of applications to include Word and Excel\n\nCustomer Service Representative Qualifications\nLegendary Customer Service Skills\n\nHigh Attention to Detail\n\nExcellent Computer Skills\n\nWork Ethic Second to None\n\nWhat We Offer\nOpportunity for Professional & Personal Growth\n\nMedical, Dental, and Vision Insurance\n\nFlexible Spending Account\n\nAflac\n\n401(k)\n\nPTO\n\nWho We Are\nWe are Growing! Giltner Logistics is an asset-backed third-party logistics provider that offers a unique solution for its customers. By utilizing our extensive carrier network of over 35,000 carriers as well as our two asset-based sister companies, we provide top-of-the-line service throughout the United States, Canada, and Mexico. Giltner's business practices are based on long-term relationships, which means we give our customers and carriers the respect and service they deserve.\nOur corporate headquarters is located in Twin Falls, Idaho, and we have over 40 offices throughout the United States. We pride ourselves on the customer service we offer and the level of work ethic we adhere to.\n*Pre-employment reference checks, background check, and drug screen are required for all positions within Giltner.\n\nclass=\"btn btn-primary btn-lg btn-apply hidden-print rb-tail-2rbpx rb-space-on-bottom-2rbpx\"\nstyle=\"\">\nApply\n\nApply for this opening at ?apply=true\nBack to all openings\nSee all the jobs at Giltner Logistics here: class=\"hide-href\" href=\"http://giltner.recruiterbox.com/jobs\" title=\"Jobs at Giltner Logistics\"> http://giltner.recruiterbox.com/jobs","description_format":"text","description_chars":2440,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-07T11:27:27Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.855,"p_room":1,"age_days":4,"expected_fill_days":33,"reasons":["conf:2","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/giltner-logistics-customer-service-representative","json_url":"https://alion.io/job/giltner-logistics-customer-service-representative.json","meta":{"generated_at":"2026-10-12T18:21:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29622,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3908094},"rest":"https://alion.io/mcp/rest/get_company?id=3908094"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgiltner-logistics-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgiltner-logistics-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgiltner-logistics-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/giltner-logistics-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgiltner-logistics-customer-service-representative"}]}