{"id":2408055,"url":"https://alion.io/job/girteka-operations-specialist-back-office","title":"Operations Specialist (Back Office)","company":{"id":2549071,"name":"Girteka","domain":"girteka.eu","url":"https://alion.io/company/girteka","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Tbilisi, Georgia"],"countries":["GE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2600,"max":3250,"currency":"GEL","period":"month","gross":true,"usd_annual":15060},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-13T01:24:28Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-19T20:31:34Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Girteka is Europe’s largest asset-based logistics company, operating across the continent and supporting the supply chains that businesses and communities rely on every day. Behind every delivery there are more than 15,000 professionals who take accountability for results, apply their expertise to solve complex challenges, and collaborate as one team across countries and functions.\n\nWe are looking for a strategic and results-oriented leader to join our team as a Operations Specialist (Back Office). In this role, you will be responsible for the timely and accurate administration of client/supplier data, service revenue recognition, and, where necessary, debt management and prevention. The role ensures compliance with contractual client requirements, internal transportation and debt management policies, and supports timely payments for services rendered.\nThis position is based in Tbilisi, Georgia, within Girteka Business Services (GBS) - a shared services center established in 2022 to support Girteka Group’s global expansion. By building a strong talent base in Georgia, GBS enhances Girteka’s operational capabilities across Europe and the Nordics. As part of this fast-growing organization, you will play a key role in driving operational excellence and strengthening our customer service strategy.\nWhat you will do:\nKey Responsibilities\nEnsure accurate and timely recognition of revenue for services provided, using internal systems (Axapta and/or SAP).\nReview client-submitted monthly invoices and prepare pre-invoices. In case of discrepancies between the client’s and the company’s transport conditions, communicate with the client and/or the responsible manager to identify root causes and implement corrective measures.\nCommunicate regularly with the accounting department regarding invoice issuance, credit notes, payment processing, refund handling, and related tasks.\nMonitor client/supplier payments, notify parties of upcoming or overdue deadlines, investigate causes of delay, and coordinate prompt resolution to ensure timely settlements.\nEscalate complex issues to the Sales or Customer Service Manager for involvement in resolution. When necessary, involve Legal and ensure all relevant information is collected and shared.\nPerform administrative tasks, including status updates in internal (Axapta/SAP) and external client systems, preparing template-based reports, collecting CMR documents, and monitoring secondary KPIs.\nCreate and manage client/supplier master data in internal systems to maintain accuracy and ensure seamless communication on settlement matters.\nAdminister legal collections and escalate as needed.\nEnsure compliance with health and safety requirements as per Lithuanian law.\nProvide coverage for supervisor or colleagues during absences.\nFollow lawful instructions from company administration.\nAct honestly and cooperatively, avoid misuse of authority, and adhere to internal policies, Lithuanian legislation, and certification standards (GDP, ISO, TAPA, etc.).\nAdditional Functions (Senior/Expert-Level or as Assigned)\nSupport colleagues by offering guidance on where to find information, how to resolve issues, and who to contact when matters exceed their level of authority.\nMentor and onboard new team members to ensure smooth integration into operational workflows.\nOversee coverage documentation to ensure all clients with specific requirements have clear, updated handling instructions.\nCollaborate with IT/system support teams to report system issues and assist in improvement projects.\nMonitor and report on key performance indicators (KPIs) to ensure compliance with service level agreements (SLAs).\nMaintain and update internal SOPs and workflows in line with changes or efficiency gains.\nSupport internal and external audits by preparing and submitting accurate documentation.\nAssist in the development and implementation of automation tools to improve accuracy and efficiency in daily operations.\nWhat we expect from you:\nKnowledge / Skills / Experience\nStrong attention to detail, accuracy, responsibility, and patience.\n\nProficiency with Microsoft Office tools and general computer literacy.\n\nExperience working with accounting documentation and/or document management systems is an advantage.\n\nCertificates / Languages / Education\nGood command of English (written and spoken).\n\nMinimum of a higher education degree (non-university level or above).\n\nWhat we offer:\nCollaborative culture: We believe in the power of teamwork and people connection because we can only create value by achieving results together and supporting career advancement;\nLearning and development: you will be able to grow along with us, to participate in internal and external training, seminars, and working sessions;\nHealth and well-being: our company provides all the employees with health insurance with the possibility of choosing a relevant program;\nRewards and recognition: you will enjoy a day off during your birthday. We regularly organize team-building events as well as encourage various initiatives and like-minded clubs;\n Base monthly salary: 2600 - 3250 GEL Gross. The specific salary offered will depend on the candidate‘s experience, competencies displayed, and suitability to the requirements of the position.\nShould you have any questions, please contact Giorgi Chalaganidze (e-mail: ).","description_format":"text","description_chars":5377,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[{"name":"Georgia","iso":"GE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T01:24:28Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.901,"p_room":1,"age_days":6,"expected_fill_days":22,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":15060,"is_top_pay":false},"html_url":"https://alion.io/job/girteka-operations-specialist-back-office","json_url":"https://alion.io/job/girteka-operations-specialist-back-office.json","meta":{"generated_at":"2026-10-19T20:50:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":42,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2549071},"rest":"https://alion.io/mcp/rest/get_company?id=2549071"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgirteka-operations-specialist-back-office"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgirteka-operations-specialist-back-office"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgirteka-operations-specialist-back-office"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/girteka-operations-specialist-back-office\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgirteka-operations-specialist-back-office"}]}