{"id":3895693,"url":"https://alion.io/job/givaudan-customer-care-intern","title":"Customer Care Intern","company":{"id":1763070,"name":"Givaudan","domain":"givaudan.com","url":"https://alion.io/company/givaudan","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":86,"open_postings":7,"ghost_share":0,"stale_share":0.571,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buenos Aires, Argentina"],"countries":["AR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-06T21:07:42Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T02:02:52Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.\nAs a Customer Care Support Office Representative Intern, you will report to the Customer Care Team Lead. Your main responsibilities will ensure the correct and daily execution within the Customer Care Support Office according to the requirements. You will work with guidance from Senior Representatives and Team Lead.\nYou will work 4 days home office and 1 day at our office located in Martinez, San Isidro. This is a paid internship.\nResponsibilities:\nCommunicate with internal and external partners by phone or by email\nManage and following customer portals for upload invoices\nManage sales order process from receipt of purchase order for assigned customers following Customer Care guidelines\nProvide support for assigned customers to meet order requirements and escalate issues\nDaily communication and collaboration with customer care front office and any other relevant area\nResolve issues and handle customer complaints internally and externally and determine corrective action\nMonitor invoicing (manual process when applicable)\nPerform order entry for both division and all accounts with all order entry method\nExtract and analyze to improve customer indicators with a mindset of continuous improvement\nBe referent of different pillars of customer care, such as automation, quality, continuous improvement, master data.(when applicable)\nYour professional profile requires:\nBachelor's degree in progress: preferably in Administration, Supply Chain Management, Sales, Business or equivalent.\nIntermediate level of English.\nProfessional experience: 0-6 months of experience in Customer Care or administrative is desirable\nknowledge of Microsoft Office or equivalent tools.\nBenefits\nHybrid working model.\nHealth insurance coverage.\nInternational working environment\nQuality of Life program.\nGympass discount.\nOn site lunch service.\nDiscounts with partners.\nAt Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.\nWe value the different perspectives that come from diverse cultures, backgrounds, and experiences.\nEveryone - regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances - is warmly welcomed at Givaudan, a place where we all love to be and grow.\nEvery essence of you enriches our world. Join us in making a difference together.","description_format":"text","description_chars":3128,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Intermediate (B1)","optional":false}]},"benefits":["Health insurance","Home office","Hybrid work","Insurance coverage"],"hiring_locations":[{"name":"Argentina","iso":"AR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fragrances & Perfumes","Chemical Manufacturing","Food Ingredients"],"lifecycle":[{"event":"open","at":"2026-11-06T23:09:56Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":29,"reasons":["conf:0","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/givaudan-customer-care-intern","json_url":"https://alion.io/job/givaudan-customer-care-intern.json","meta":{"generated_at":"2026-11-10T05:26:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12662,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1763070},"rest":"https://alion.io/mcp/rest/get_company?id=1763070"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgivaudan-customer-care-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgivaudan-customer-care-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgivaudan-customer-care-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/givaudan-customer-care-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgivaudan-customer-care-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3895693}},{"tool":"search_jobs","arguments":{"company":"givaudan.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3895693},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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