HR Services Manager APAC
Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Sep 1, 2026. Givaudan scores B on the Alion truth index.
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with.
Feel empowered in our modern Malaysian sites. Be part of an international community made up of 250 colleagues from 14 different nationalities, where collaboration and friendship meets excellence. Every day, your passion, your creativity, and your growth will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
As a Regional HR Services Manager is responsible for ensuring the effective, consistent, and compliant delivery of HR services activities across the region. To drive operational excellence, optimize processes, and build a high-performing HR Services team that delivers a seamless and positive employee experience. The position bridges global HR strategy and regional execution - ensuring that HR Services support business needs, foster efficiency, standardization, and continuously improve service quality while adapting to local requirements.
You will be reporting to the Global HR Services Lead, and will be based in our Petaling Jaya office.
In this exciting role, you will:
- Oversee end-to-end HR service delivery across multiple countries, ensuring accuracy, timeliness, and compliance
- Monitor SLAs, KPIs, and service quality; drive continuous improvement and standardization of processes
- Collaborate with local HR teams, HR Business Partners, GSEs to provide seamless employee support
- Lead and develop the regional HR Services team, building capability, engagement, and performance excellence
- Manage escalations, resolve complex HR issues, and maintain strong relationships with country HR Directors/Managers
- Ensure data security, audit compliance, and adherence to local and global policies
- Oversee workforce and succession planning in the regional HR Services Team to ensure talent readiness and business continuity/ organizational growth/ stable operational activities
Anticipates stakeholder needs and delivers exceptional customer experience across the region.
Builds trust and partnerships across functions and countries to enable effective regional operations
Delivers on commitments and ensures the team meets defined performance standards and deadlines. Takes ownership for outcomes and continuous improvement
Motivates and develops team members to achieve their full potential and reach high standards while creating an engaging and collaborative team environment
Responds effectively to regional and business changes, balancing global direction with local realities
Demonstrates professionalism, confidentiality, and a strong sense of ownership in all actions and decisions
Your professional profile includes:
- 5+ years of experience in a similar role within a shared services environment, with proven experience managing performance against SLAs.
- Proven track record of leading and developing high-performing teams, with a strong focus on performance and continuous improvement.
- University Degree or Diploma in any related field
Ability to analyze information and identify trends or areas of risk exposure
Very good knowledge of SuccessFactors; very good knowledge of Microsoft Office
Knowledge of workflow solutions would be an additional advantage
- Strong customer-centric mindset, with the ability to understand and respond effectively to internal customer needs.
- Strong stakeholder management and collaboration skills, with the ability to work effectively across functions and build strong relationships with diverse stakeholders.
- Fluent in English; proficiency in an additional language would be an advantage
Our Benefits
- Attractive package with benefits
- A creative team environment that will inspire you
- Comprehensive healthcare plan
*LI-Y
At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
We value the different perspectives that come from diverse cultures, backgrounds, and experiences.
Everyone - regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances - is warmly welcomed at Givaudan, a place where we all love to be and grow.
Every essence of you enriches our world. Join us in making a difference together.