{"id":1095225,"url":"https://alion.io/job/givecampus-site-reliability-engineer","title":"Site Reliability Engineer","company":{"id":673640,"name":"Give Campus","domain":"givecampus.com","url":"https://alion.io/company/givecampus","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":93,"computed_at":"2026-11-08T05:47:12Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":112000,"max_usd":210000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":395},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon EKS","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"CircleCI","optional":false},{"name":"Datadog","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"New Relic","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Terraform","optional":false},{"name":"OpenSearch","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Redis","optional":true},{"name":"Ruby","optional":true},{"name":"Ruby on Rails","optional":true},{"name":"SLI/SLO/SLA","optional":true},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2026-09-21T17:11:56Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-08T19:31:11Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":47},"description":"GiveCampus is the world's leading fundraising platform for non-profit educational institutions. Trusted by millions of donors and 1,300+ colleges, universities, and K-12 schools, our mission is to help advance the quality, the affordability, and the accessibility of education. At our current pace, we will facilitate $100 billion in charitable giving over the next decade-enough money to send more than 1 million students to college, tuition-free.\nGiveCampus is backed by leading investors including Y Combinator, but we’re also practitioners of Sustainable Growth: we’ve made the Inc. 5000 list of America's fastest-growing private companies each of the last five years and we’ve been profitable nine of the last 10. In 2025, we celebrated a $140 million growth investment that included a major liquidity event for GiveCampus employees-the second in less than three years. \nOur purpose-driven team of 130+ is located in 30+ states across the US: team members work from anywhere they choose. We have a beautiful 12,000sf office in Washington, DC that is available for people to use whenever they want, and we regularly organize team meet-ups, visit partner institutions, and host retreats in various locations. \nWhile we operate at meaningful scale, we’re still small relative to the commercial and social good opportunities in front of us. Every GiveCampus employee plays a meaningful role in shaping what comes next, and we're growing the team in support of our ambitious plans-including a $100 million investment in AI product development. If you believe in the transformative power of education and want to join a fast-growing, mission-driven company, you’ll fit right in.\nLocation: This is a remote-first role based in the U.S. While we embrace flexible, distributed work, we also value in-person connection. Team members are expected to attend multiple company-wide and team-specific onsites throughout the year.\nAbout the role\nGiveCampus is looking for a hands-on Site Reliability Engineer to help improve the reliability, performance, and operational maturity of our platform.\nWith our migration to AWS complete, this role will focus on operating and strengthening our production environment: improving observability, automating infrastructure and operational work, responding to incidents, and partnering with product engineers to build resilient systems.\nYou will own well-scoped reliability projects and contribute to larger cross-functional initiatives. You should be comfortable working independently on straightforward problems, asking for guidance when needed, explaining technical tradeoffs, and keeping teammates informed at important milestones.\nWhat you'll do\nOperate, maintain, and improve production infrastructure in AWS.\nBuild and maintain infrastructure as code using Terraform.\nSupport workloads running on Kubernetes and Amazon EKS.\nImprove dashboards, alerts, and service-level indicators using New Relic or comparable observability platforms.\nInvestigate production issues, identify root causes, and implement durable fixes.\nParticipate in the shared 24/7 on-call rotation and contribute to effective incident response.\nParticipate in blameless postmortems and complete follow-up actions that reduce the likelihood or impact of repeat incidents.\nPartner with product engineers to troubleshoot performance and reliability issues throughout the application stack.\nImprove application resilience using established patterns such as timeouts, retries, queuing, backpressure, and idempotency.\nMaintain and improve CI/CD pipelines and deployment workflows using tools such as GitHub Actions and CircleCI.\nAutomate repetitive operational tasks and identify opportunities to reduce engineering toil.\nCreate and maintain runbooks, system diagrams, troubleshooting guides, and production documentation.\nContribute to capacity planning, performance testing, database reliability, and production-readiness reviews.\nApply established security, access-control, logging, and compliance practices to infrastructure work.\nOwn small-to-medium reliability improvements from technical design and work breakdown through delivery.\nCommunicate progress, risks, tradeoffs, and blockers clearly while incorporating feedback from engineering partners.\nWhat we're looking for\nApproximately 5+ years of related experience in software engineering, infrastructure, systems engineering, SRE, Platform Engineering, DevOps, or equivalent practical experience.\nHands-on experience operating production workloads in AWS.\nHands-on experience running production workloads on Kubernetes, ideally Amazon EKS.\nExperience building or maintaining infrastructure using Terraform or a similar infrastructure-as-code tool.\nExperience with New Relic, Datadog, or another modern observability platform.\nExperience troubleshooting production incidents and participating in an on-call rotation.\nExperience building or maintaining CI/CD pipelines.\nSoftware development or scripting experience, with the ability to read, debug, and make targeted changes to application or automation code.\nWorking knowledge of Linux, networking, distributed systems, and relational databases.\nAbility to articulate root causes, explain technical tradeoffs, and translate findings into practical solutions.\nAbility to manage a well-scoped project with general direction and provide timely updates at key milestones.\nStrong written and verbal communication skills and a collaborative approach to working across engineering disciplines.\nA habit of automating repetitive work and improving the reliability of the systems you support.\nBonus points\nExperience with Ruby or Ruby on Rails.\nPostgreSQL administration or performance-tuning experience.\nExperience with Redis, OpenSearch, or Amazon RDS.\nExperience operating enterprise SaaS products at scale.\nFamiliarity with SLOs, SLIs, error budgets, capacity modeling, or load testing.\nExperience with payments, fintech, or other regulated systems.\nExperience supporting SOC 2 or similar security and compliance programs.\nReady to apply?\nBe sure to keep an eye on your spam and promotions boxes in case our emails end up there!\nAt GiveCampus, we value diversity and we pledge to foster an environment of support, inclusivity, and learning, both on the job and throughout the application process. In this spirit, we encourage candidates of all backgrounds to apply.\nGiveCampus is an Equal Opportunity Employer. Applicants and employees are not discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.\nIf you feel like you don't meet all of the requirements for this role, please apply anyways. 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