Rwanda Field Manager

GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist, NPR, TED, and The Washington Post. We are one of Time100’s Most Influential Companies of 2026. 

Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do. If they resonate, this could be a great fit!

Job Title:  Field Manager

Reports to:  Program Manager

Role Overview:

The Field Manager (“FM”) will be expected to lead the field based aspects of our project. The Field Manager will own the overall enrollment process, including achieving targets; building professional development; and identifying opportunities for risk mitigation and process improvement. The Field Manager will serve as the key “eyes and ears” resource on the ground for the Country Director and Program Director and will be responsible for regularly synthesizing updates on operational health. The role will reward strong personnel management, organizational skills, and a strong commitment towards building a scalable and better-leveraged field organization. This role will require regular travel or relocation to the field locations we are working in. 

Responsibilities

Campaign Management: [25%]

The FM will be responsible for managing all aspects of ground operations:

• Set and own quantifiable targets like households enrolled and operational efficiency.
• Serve as the organization’s engine for continuous improvement of the enrolment process and recipient experience.

People Management: [25%]

The FM will be expected to oversee a performance-oriented culture within the team (their reports), with all staff receiving feedback and development opportunities to achieve their potential.

•  Hire, train and manage field staff.
•  Run performance reviews for direct reports and build their capacity to do the same.
•  Identify and coach high-potential field staff to grow on a quick promotion trajectory.

Data and Analysis: [10%]

The FM will be expected to be comfortable using data to track performance, and inform decision-making, making recommendations to the PM. 

• Guide and support reports on data inquiries, skill development, and data analysis
• Work effectively with GD’s global data team (framing needs and expectations, and holding self and others accountable to agreed timelines)

Communication: [25%]

•  Meet the GD “bar” for online communication responsiveness (slack, email, phone)
•  Be able to prepare succinct reports for the Program Manager to present to management 

Support for auxiliary projects: [5%]

• Assist Program Manager with communicating and executing new projects / pilots / technologies (e.g. messaging Salesforce to field team, rolling out mobile app questions, etc.)

Team-building / morale: [10%]

• Identify opportunities for morale-building (e.g. retreats, team events, incentive schemes, etc.)

Desired abilities/experience:

• Degree in a relevant field
• At least 3-5 years of management experience, preferably managing manager
• Exceptional leadership ability with demonstrated success in motivating and developing subordinates
• Exceptional ability to problem-solve complex operational challenges in the field
• Excitement about owning challenging management tasks, including mentoring and motivating direct reports and the broader field team
• Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
• Strong communication and relationship-building skills and the ability to represent the organization effectively to external parties
• Strong analytical and technical skills, including a high level of proficiency with Microsoft Excel
• Demonstrated success in a high-performance work environment
• Ability to manage day-to-day operations while simultaneously building more robust, efficient systems.

Working at GiveDirectly

GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Flagging for US applicants: We invite you to "Know Your Rights " as an applicant.

Commitment to Safeguarding

As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.

These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.

**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**

Reasonable Accommodations

We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at [email protected] with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.

Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!

Referrals

Know the right person for this role? Please consider referring them. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!