{"id":99525,"url":"https://alion.io/job/gladstonemrm-product-manager-payments","title":"Product Manager - Payments","company":{"id":38698,"name":"gladstonemrm","domain":"gladstonesoftware.com","url":"https://alion.io/company/gladstonemrm","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wallingford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":65000,"max_usd":147000,"period":"year","method":"role_country_seniority_unknown","sample_n":270},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-08-13T00:00:00Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-11-10T11:49:21Z","board_verified":true,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":89},"description":"Job Description:\nProduct Manager - Payments\nCompany Overview\nGladstone has been transforming leisure management software for over 40 years. Our platforms power bookings, memberships and payments for councils, universities, trusts and leisure operators across the UK and Ireland.\nWe're investing heavily in the future of our products, and we're looking for a Product Manager to lead one of our most important strategic programmes.\nYour initial focus will be our payments platform, delivering improvements that enhance the customer experience and support business growth. You'll thrive in this role if you enjoy bringing order to complexity, building alignment across teams, and turning ambitious plans into successful delivery.\nKey Responsibilities\nProduct Delivery\nDrive the delivery of a strategic payments investment, balancing ambitious timescales with quality, collaboration and customer outcomes.\nWork closely with engineering teams to translate business and customer needs into clear priorities.\nProactively identify, manage and communicate delivery risks, project dependencies and critical paths to keep delivery on schedule.\nNavigate the practical realities of payments delivery, including working with payment service providers and gateways, compliance and regulatory considerations, and how pricing models translate into technical and commercial decisions.\nStakeholder Management\nBuild strong relationships across Product, Engineering, Commercial, Finance and Customer Success.\nCoordinate delivery with third-party development partners, influencing outcomes without direct authority.\nProvide clear, regular communication to stakeholders throughout delivery.\nEncourage collaboration across the business to ensure successful adoption of new products and features.\nProduct Management\nContribute to and help shape the product backlog and roadmap, working closely with the Head of Product.\nBalance customer needs, commercial priorities and technical considerations.\nMeasure success through customer adoption, commercial outcomes and realised business value, not simply releasing software.\nWhat You'll Need to Succeed\nExperience in a Product Manager, Product Owner or similar software product role.\nA track record of delivering software products to demanding timescales.\nStrong planning, organisational and dependency management skills.\nExperience working closely with Agile software development teams.\nExcellent communication and stakeholder management skills.\nConfidence working with third-party suppliers and influencing without direct authority.\nA commercial mindset with a strong focus on customer value.\nThe ability to stay organised, solve problems and make informed decisions in a fast-moving environment.\nExperience of payments, financial services or transactional platforms is a strong preference for this role, given its focus on our payments platform.\nAt Gladstone, we believe AI should be part of every Product Manager's toolkit.\nWe encourage our teams to use AI responsibly to improve research, analysis, planning, documentation and communication, helping us deliver better products, faster. We're looking for people who are curious about new technology and continually explore better ways of working.\nBusiness Unit:\nGladstone SoftwareScheduled Weekly Hours:\n37.5Number of Openings Available:\n1Worker Type:\nRegularCompany Site:\nhttp://www.gladstonesoftware.co.uk\nMore About Jonas Software:\nJonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.\nJonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.\nJonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.\nHeadquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.\nIs This You ?","description_format":"text","description_chars":4572,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fitness","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-08-13T00:00:00Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.399,"p_room":0.28,"age_days":89,"expected_fill_days":21,"reasons":["conf:5","win:tail","crowd:"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/gladstonemrm-product-manager-payments","json_url":"https://alion.io/job/gladstonemrm-product-manager-payments.json","meta":{"generated_at":"2026-11-10T15:51:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2408,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":38698},"rest":"https://alion.io/mcp/rest/get_company?id=38698"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgladstonemrm-product-manager-payments"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgladstonemrm-product-manager-payments"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgladstonemrm-product-manager-payments"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gladstonemrm-product-manager-payments\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgladstonemrm-product-manager-payments"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":99525}},{"tool":"search_jobs","arguments":{"company":"gladstonesoftware.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":99525},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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