{"id":3874397,"url":"https://alion.io/job/gladstonemrm-product-manager","title":"Product Manager","company":{"id":38698,"name":"gladstonemrm","domain":"gladstonesoftware.com","url":"https://alion.io/company/gladstonemrm","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wallingford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T15:44:26Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T07:37:22Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description:\nProduct Manager\nThe role\nWe’re looking for a Product Manager to own a product area end to end: working out what to build, getting it built well, and making sure customers use it. You’ll also line manage one experienced Product Manager.\nGladstone has been transforming leisure management software for over 40 years. Our platforms power bookings, memberships and payments for councils, universities, trusts and leisure operators across the UK and Ireland. Our purpose is simple: getting more people, more active, more often.\nYou’ll take a problem from first customer conversation, through discovery and delivery, to launch and adoption. Then you’ll measure whether it worked.\nYou’ll thrive here if you’re curious about customers, comfortable making trade-offs, and judge yourself by outcomes rather than releases.\nWhere you’ll sit\nYou’ll report to the Chief Product Officer and join a small, collaborative Product team where some Product Managers manage others. You’ll partner day to day with an agile squad of engineers, QA and design, and work closely with Sales, Marketing, Customer Success, Support, Professional Services and Finance.\nWhat you’ll do\nDiscovery: decide what’s worth building\nRun regular customer conversations, site visits and validation sessions with operators, from front-of-house staff to senior leadership.\nUse usage data, support trends, sales feedback and market and competitor insight to find and size problems.\nBuild the business case for significant investments and present it to senior stakeholders.\nWeigh one customer’s request against what the wider customer base needs, and favour scalable, reusable solutions.\nDelivery: get the right thing built well\nOwn and prioritise the roadmap and backlog for your product area, balancing customer value, commercial priorities and technical considerations.\nTurn problems into clear, outcome-focused requirements and user stories, and refine them with the squad.\nWork daily with engineering, QA and design: join planning, refinement and reviews, and make scope decisions quickly.\nChampion user experience and self-service, so solutions are simple for operators and their members.\nSpot and manage risks, dependencies and compliance needs, and communicate them early.\nCoordinate with third-party and partner development teams, influencing without direct authority.\nGo to market: make sure it lands\nPlan launches with Marketing, Sales, Customer Success, Support and Professional Services, so every team is ready on day one.\nShape positioning and messaging, and equip Sales with clear value propositions and demos.\nMake sure release notes, Knowledge Base articles and training materials are accurate and ready.\nAcross all three\nProvide clear updates on progress, priorities and outcomes to the executive team and wider business.\nUse AI responsibly in your own work, and consider where it can improve every feature you own.\nLine management\nLine manage one experienced Product Manager, coaching and mentoring them on Gladstone’s products, customers and ways of working.\nWork alongside them as a peer on delivery.\nAlign goals, priorities and delivery updates with the CPO and other product leads.\nWhat you’ll need to succeed\nExperience as a Product Manager, Product Owner or in a similar role in B2B software or SaaS.\nA track record of taking products or features from idea to launch, including discovery work, not only delivery.\nHands-on experience working with agile development teams and owning a backlog.\nConfidence talking to customers and turning what you hear into clear problems and priorities.\nA commercial mindset: you can build a business case and make trade-offs on value, cost and effort.\nStrong written and verbal communication, adjusted for technical and non-technical audiences.\nExperience coaching, mentoring or line managing others.\nWhy join Gladstone\nYou’ll join a collaborative Product team shaping leisure management technology used by councils, universities, trusts and leisure operators across the UK, and deliver products that make a real difference to our customers.\nAs part of the Vesta Software and Constellation Software group, we combine the agility of a specialist software business with the backing of one of the world’s largest software groups.\nBusiness Unit:\nGladstone SoftwareScheduled Weekly Hours:\n37.5Number of Openings Available:\n1Worker Type:\nRegularCompany Site:\nhttp://www.gladstonesoftware.co.uk\nMore About Jonas Software:\nJonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.\nJonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.\nJonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.\nHeadquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.\nIs This You ?","description_format":"text","description_chars":5607,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fitness","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-06T15:44:26Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":21,"reasons":["conf:10","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/gladstonemrm-product-manager","json_url":"https://alion.io/job/gladstonemrm-product-manager.json","meta":{"generated_at":"2026-11-08T11:08:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23919,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":38698},"rest":"https://alion.io/mcp/rest/get_company?id=38698"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fgladstonemrm-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fgladstonemrm-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fgladstonemrm-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/gladstonemrm-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fgladstonemrm-product-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3874397}},{"tool":"search_jobs","arguments":{"company":"gladstonesoftware.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3874397},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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