{"id":719732,"url":"https://alion.io/job/glassrootsconstruction-zoho-platform-applications-architect","title":"Zoho Platform & Applications Architect","company":{"id":673566,"name":"Glass Roots Construction","domain":"glassrootsconstruction.com","url":"https://alion.io/company/glassrootsconstruction","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Rippling","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":105000,"currency":"USD","period":"year","gross":null,"usd_annual":105000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ETL/ELT","optional":false},{"name":"Rest API","optional":false},{"name":"Asana","optional":true},{"name":"Google Workspace","optional":true},{"name":"Power BI","optional":true},{"name":"Trello","optional":true}],"status":"live","first_seen_at":"2026-08-31T14:39:02Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-09-23T17:09:07Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Who We Are\nGlass Roots Construction (GRC) is a first-class fiber optic utility construction firm founded by career telecom and construction professionals. We leverage the latest technologies and up-to-date construction practices to design and build high-performance networks that deliver fast, reliable connectivity for businesses, schools, and healthcare.\nAt GRC, we believe that great infrastructure is built on two foundational commitments:\nSafety First: This is our #1 priority and a mutual commitment. We protect our team members, the public, and our customers' assets by prioritizing safety over production and ensuring every project is executed without shortcuts so everyone goes home safe.\nQuality & Excellence: We commit to excellence in every detail. By investing in our people, best-in-industry equipment, and processes, we deliver reliable, lasting work and exceptional, professional service for our customers.\nWe are looking for people who take pride in their trade and want to help us lay the foundation for a safer, more connected future.\nGlass Roots Construction (GRC) is seeking a skilled Zoho Platform & Applications Architect to help drive operational excellence, support our rapid growth, and serve as a technical driver in building our enterprise applications ecosystem. As GRC continues to expand, this role is essential to connecting our operational workflows, streamlining data pipelines, and supporting fiber optic infrastructure projects.\nIn this role, you will oversee the configuration, maintenance, and ongoing optimization of the Zoho One suite (including CRM, Contracts, Projects, and others). You will collaborate cross-functionally with operations, finance, HR, and executive leadership to translate big-picture strategies into scalable, operational systems, automated workflows, and precise reporting.\nEnterprise Systems is a small team at the start of a significant expansion, and this is one of two roles we are adding now. You will not be inheriting a finished platform. There is a real backlog of work waiting: replacing the aging forms and field data collection tools our crews use today, bringing scattered department workflows onto one platform, building connections between systems that do not talk to each other, and creating the reporting our project and executive teams need as the company grows. If you want a role where you can point at the systems the business runs on and say you built them, this is that role.\nAs the Enterprise Systems function grows, we expect the people who help build it to grow with it.\nResponsibilities\nApplication Architecture & Development: Architect, develop, and maintain custom applications and workflows within the Zoho One ecosystem, with a primary focus on CRM and Projects, plus hands-on work in Creator and Analytics.\nIntegrations & APIs: Build, test, and deploy REST API integrations, webhooks, and custom connectors between internal platforms and third-party systems.\nData Pipelines: Utilize Zoho DataPrep and Zoho Analytics to cleanse, transform, automate, and route data streams across enterprise applications for seamless reporting.\nProcess Automation: Identify, map, and automate manual work and fragmented processes across operational departments to improve overall business efficiency.\nPlatform Configuration: Support project management teams by configuring and customizing Zoho Projects to track deliverables, resources, and construction milestones, and configure Zoho Desk to support ticketing for teams across the business.\nRequirements Gathering: Collaborate with business stakeholders and IT leadership to gather functional requirements and translate them into scalable technical implementations.\nTroubleshooting & Maintenance: Perform root-cause analysis, system troubleshooting, and bug fixes across platform modules and integration endpoints.\nTechnical Documentation: Maintain thorough technical documentation, system architectures, API specifications, and workflow logic for all enterprise application enhancements.\nRequired Qualifications\n3+ years building and administering business applications on the Zoho platform, including hands-on Deluge scripting.\nWorking proficiency in Zoho CRM and Projects, plus practical experience in at least two of the following: Creator, Analytics, DataPrep, Desk (we use all of these, but we do not expect equal depth in everyone).\nExperience building and maintaining API integrations (REST, JSON, webhooks) between Zoho and third-party systems.\nHands-on experience with data transformation and pipeline work, whether in Zoho DataPrep or a comparable ETL tool.\nStrong problem-solving and analytical skills with a focus on business process automation and continuous system optimization.\nAbility to create clear, maintainable technical documentation and systems diagrams.\nExcellent written and verbal communication skills with the ability to translate technical concepts to non-technical business users.\nMust be able to work in U.S. Mountain and Pacific time zones. \nPreferred Qualifications\nExperience or exposure to Enterprise Resource Planning (ERP) systems and integrations.\nFamiliarity with telecommunications, utility, or heavy civil construction industry workflows and terminology.\nRelevant Zoho certifications (e.g., Zoho Certified Developer, Zoho Creator Developer).\nZoho Admin certification, Zoho Certified Developer, or equivalent credentials.\nExperience with data visualization and ETL tools (Zoho Analytics, Zoho DataPrep, Power BI).\nBackground or familiarity with telecommunications, utility, or heavy civil construction industry workflows.\nUnderstanding of Governance, Risk, Compliance (GRC), and audit/compliance processes.\nFamiliarity with Google Workspace and external project management tools (Asana, Trello).\nDemonstrated experience creating SOPs, process maps, and technical documentation.\nAdditional Information\nSalary Range: $85,000 - $105,000 Salary, + Bonus - based on experience\nSchedule: Day Shift: Monday - Friday\nTravel Requirements: 0% - 5%\nRole Openings: 1\nTarget Start Date: 2-3 weeks from offer\nInterview Process\nRecruiter Screen\n2nd Interview with Director of Enterprise Systems\nFinal Interview with The Chief People Officer\nConditional offer upon successful background check\nEqual Opportunity Employer\nGlass Roots Construction (GRC) is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.\nReasonable Accommodation\nGlass Roots Construction (GRC) provides reasonable accommodations to individuals with disabilities. If you require accommodation to participate in the hiring process or to perform the essential functions of this job, please contact us at .\nWe love building our team directly! At this time, we are only considering direct applications from candidates. We respectfully ask recruiting agencies not to reach out.","description_format":"text","description_chars":7104,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Telecommunications"],"lifecycle":[{"event":"open","at":"2026-09-11T06:57:11Z"}],"liveness":{"score":49,"band":"ok","label":"Likely open","p_open":1,"p_active":0.651,"p_room":0.75,"age_days":22,"expected_fill_days":32,"reasons":["conf:6","win:late"],"computed_at":"2026-09-23T05:45:00Z"},"pay":{"stated_usd_annual":105000,"is_top_pay":false},"html_url":"https://alion.io/job/glassrootsconstruction-zoho-platform-applications-architect","json_url":"https://alion.io/job/glassrootsconstruction-zoho-platform-applications-architect.json","meta":{"generated_at":"2026-09-23T20:21:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}