{"id":1121164,"url":"https://alion.io/job/glaz-customer-service-representative-2","title":"Customer Service Representative","company":{"id":692648,"name":"Glaz","domain":"glaztech.com","url":"https://alion.io/company/glaztech","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Albuquerque, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Supervision","optional":false}],"status":"live","first_seen_at":"2026-09-22T16:48:46Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-01T07:55:30Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Position: Entry Level Order Specialist/ Customer Service Representative\nLocation: 6700 Bluewater Rd NW, Albuquerque, NM 87121\nDepartment: Customer Service\nPay Rate: $17.00 hour (Depending on Experience) with 90 Day Pay Rate Change Based on Evaluation\nDetails:\n In-person, 40 hour a week position (8 Hour Shifts, 30 minute lunches)\n\nData-Entry Based, Heavy Computer Use, Will Require Tape Measure Use\n Order Placement Supervision (Business to Business Relation - No Call Center Type Interactions)\n\n3 Person Office Team\n\n Business Hours: Monday- Friday, 8 a.m.-5 p.m. (No Weekends)\nWhat is Glaz-Tech Industries?\nGlaz-Tech Industries is a wholesale manufacturer and supplier of residential, commercial, & specialty glass with locations across 7 states. We offer the broadest product line in the flat glass industry including low-e products, laminated glass, tempered safety glass, tinted glass, reflective glass, and specializes in the manufacture of thermal efficient insulated glass units (Dual Pane Units).\nWhy Glaz-Tech Industries?\nCompetitive Pay with Annual Performance Reviews\nHealth Insurance With Employer Contribution\nMedical, Dental, Vision and Disability Insurance\nCompany Paid Life Insurance\n401K Plan with Employer Contribution\nPaid Vacation and 6 Paid Holidays\nCompany Paid Employee Discount Program\nSummary\nGlaz-Tech is looking for a Customer Service Representative. We are looking for a responsible, adaptable, detailed and self-driven individual. The job functions include receiving customer calls, data entry of customer’s orders, and working with supervisor to communicate the most accurate information to any customer inquiries or pick-ups.\nCandidate must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers over the phone and in person on a daily basis.\nAll potential applicants are subject to background checks and drug screens. After probationary period, health benefits will be available. Training on glass material will be provided.\nResponsibilities may include:\nAnswering customer calls and being engaged with customers to understand their glass needs\nFollowing-up with customers on the status of their purchase\nLearn and use the ordering system to place glass orders\nPotential to make sales calls to prospective and existing customers\nRequirements:\nMust possess strong computer and typing abilities\nStrong interpersonal and customer service skills\nAccuracy and attention to detail\nMinimum Qualifications:\nMust be 18 years or older\nHigh School Diploma or equivalent\nAuthorized to work in the US\n2 years of Customer Service Experience\n Experience in the Glass industry (preferred)\nBe Prepared for an Interview- Please bring photo identification\nGlaz-Tech Industries is an Equal Opportunity and E-Verify Employer. This position requires the successful completion of a criminal background check and/or drug screen\nJob Type: Full time","description_format":"text","description_chars":2919,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Health insurance","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-22T19:08:58Z"}],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.775,"p_room":1,"age_days":8,"expected_fill_days":30,"reasons":["conf:10","win:early","comp:junior"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":34000,"is_top_pay":false},"html_url":"https://alion.io/job/glaz-customer-service-representative-2","json_url":"https://alion.io/job/glaz-customer-service-representative-2.json","meta":{"generated_at":"2026-10-01T11:03:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2435,"day_limit":5000,"remaining_today":2565,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}