{"id":3192137,"url":"https://alion.io/job/glean-solutions-engineer-latam-2","title":"Solutions Engineer, LATAM","company":{"id":1973,"name":"Glean","domain":"glean.com","url":"https://alion.io/company/glean","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":121,"ghost_share":0,"stale_share":0.24,"repost_share":0,"time_to_fill_p50_days":104,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["São Paulo, Brazil"],"countries":["BR"],"hiring_countries":["AR","BR","CO","MX","AI","AG","AW","BS","BB","BZ","BM","BO","VG","BQ","KY","CL","CR","CW","DM","DO","EC","SV","FK","GF","GD","GP","GT","GY","HT","HN","JM","MQ","MS","NI","PA","PY","PE","PR","KN","LC"],"hiring_countries_total":48,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":153000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":875},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"GDPR","optional":false},{"name":"GitHub","optional":false},{"name":"Knowledge Graph","optional":false},{"name":"LLM","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-23T22:54:51Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-27T11:43:05Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":3},"description":"About Glean:\nGlean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.\nAt its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.\nRecognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.\nIf you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.\nAbout the Role:\nGlean is seeking a Solutions Engineer to help enterprise customers across Latin America turn complex information and AI challenges into practical business outcomes. You will partner with Account Executives throughout the sales cycle, from discovery and solution design through tailored demonstrations, technical evaluations, and purchase decisions. This is not a demo-only role: you will help customers validate the right use cases and create a credible path from technical evidence to a business decision.\nYou will:\nLead technical discovery with enterprise customers, uncovering business goals, workflows, technical requirements, stakeholders, decision criteria, and risks.\nDesign and deliver tailored demonstrations, architecture workshops, and customer presentations that connect Glean’s capabilities to specific customer outcomes.\nLead technical evaluations and proofs of value with agreed scope, measurable success criteria, clear customer responsibilities, and decision gates.\nExplain enterprise AI, search, and SaaS architecture-including integrations, data flows, identity and permissions, security, and operational tradeoffs-to technical and business audiences.\nHelp customers evaluate build-versus-buy choices by surfacing lifecycle effort, security, maintenance, and ownership considerations without relying on FUD.\nBuild value cases for strategic opportunities, including customer-specific ROI and procurement-ready business rationale.\nPartner closely with Account Executives to qualify opportunities, map stakeholders, align on meeting objectives, and create clear next steps while maintaining distinct AE and SE ownership.\nMulti-thread technical and executive relationships and help maintain momentum when stakeholders or evaluation requirements change.\nBring customer insights, product gaps, and competitive patterns back to Product, Engineering, and the broader Solutions Engineering team.\nCreate reusable regional demos, technical guidance, and field learnings that help the team execute consistently.\nAbout you:\nApproximately 3+ years in Solutions Engineering, Sales Engineering, technical pre-sales, solution architecture, technical consulting, or comparable customer-facing technical work in enterprise SaaS.\nStrong technical discovery and solution-design skills, with the ability to ask precise questions, make assumptions explicit, and explain integration, identity, security, and architecture tradeoffs.\nExperience delivering customer-specific demonstrations, workshops, or technical evaluations and adapting your explanation for both engineers and executives.\nThe judgment to define a useful proof of value: why it is needed, what it will prove, how success will be measured, and what decision follows.\nThe ability to translate technical fit into business value, including the confidence to recommend a narrower evaluation-or no evaluation-when that best serves the customer.\nExperience working with technical buyers and partnering with Sales and cross-functional teams through complex customer decisions.\nFluent Spanish and Portuguese for customer-facing conversations and materials across the role’s regional coverage, and professional English for internal collaboration.\nCuriosity and learning agility in enterprise AI, search, and modern SaaS platforms, with the ability to explain complex concepts clearly without overstating what a product does.\nClear written communication, dependable follow-through, and a collaborative approach to working across countries, functions, and stakeholder groups.\nExperience with enterprise AI, search, knowledge management, data platforms, developer tools, enterprise integrations, APIs, cloud platforms, identity and access management, security reviews, competitive evaluations, ROI models, technical business cases, reusable demos, or regional enablement materials is helpful but not required.\nLocation:\nThis role is remote and must be based in Latin America. São Paulo or Mexico City is preferred; remote candidates elsewhere in LATAM may be considered based on role coverage and local hiring feasibility.\nCompensation & Benefits:\nCompensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.\nWe offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to our 401k plan to support your long-term goals.\nWhen you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.\nWe foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.\nWe’re committed to building and sustaining a diverse, inclusive workplace.\nWe strive to attract and retain people with a wide range of backgrounds, experiences, and perspectives, and we do not discriminate on the basis of gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.\nAI-First Mindset at Glean:\nAt Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today - prior Glean experience isn't required.\nGlobal Data Privacy Notice for Job Candidates and Applicants:\nDepending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. 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