{"id":3762663,"url":"https://alion.io/job/glen-gery-coordinator-supply-center","title":"Coordinator, Supply Center","company":{"id":2245514,"name":"Glen-Gery","domain":"glengery.com","url":"https://alion.io/company/glengery","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":59,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Baltimore, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T18:41:26Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T02:00:27Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"ABOUT THE COMPANY:\nGlen-Gery Corporation is a wholly owned subsidiary of Brickworks Limited. Brickworks Limited (“The Group”) is a large Australian-listed group of companies. The Group has been in operation since the early 1900s, has a market capitalization exceeding $2.5 billion, and operates across 3 core business segments: Building Products, Land & Development, and Investments. The Group employs more than 2,000 FTE employees and operates nationally across Australia, recently acquiring Glen-Gery Corporation to add operations in the USA.\nFounded in 1890, Glen-Gery Corporation is one of the nation’s largest brick manufacturers and operates eight brick manufacturing facilities. Glen-Gery products are sold nationally through a network of over 500 distributors as well as in Canada. Since entering the USA in 2018, Brickworks have acquired Sioux City Brick, Redland Brick and the distribution business of Southfield Corporation in Illinois and Indiana (Illinois Brick, Indiana Brick). The combined North American business now has more than 900 employees, operates across 40 locations, including 8 brick plants, 26 masonry supply/retail locations and 3 design studios.\nThe Supply Center Coordinator is responsible for customer service including interaction between sales, plant management, distributors and other customers for product information, availability, orders, samples, credit, and complaint resolution. You must have a good knowledge of products and inventories to ensure timely and accurate responses to internal and external customer inquiries.\nDUTIES AND RESPONSIBILITIES:\nProvide product availability, pricing, and technical information as required\nProcess orders, order changes, sample requests and coordinating shipments\nResponsible for processing purchase orders and accounts payables as needed\nMaintain price lists and provide analysis of sales data to maintain satisfactory gross profit margins for all items sold\nPerform basic credit functions and product complaint procedures as needed\nProvide quality resolutions to product complaints including coordination with accounting on credits, product returns and price reductions\nMaintain showroom displays and keep product literature up to date\nREQUIRED SKILLS/ABILITIES:\nExcellent communication, interpersonal and negotiating skills\nGood organizational, math and computer skills (Excel, Word, ERP systems, CRM)\nStrong problem solving/conflict resolution skills\nKnowledge of business principles, customer service, basic accounting, marketing\nAbility to learn technical product information\nAbility to support a team environment, company policies, procedures, continuous improvement\nQUALIFICATIONS:\nCollege degree or relevant trade qualification is preferred\nMinimum 3 years’ customer service experience, preferably in the building materials industry\nForklift experience (preferred)\nThis job description is not intended to be all inclusive and as such, the employee will also be required to perform other reasonably related business duties as may be assigned by the immediate supervisor and/or other management personnel as required.\nEqual Opportunity 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