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Glia is a customer interaction technology company headquartered in New York City and founded in 2012 under the name SaleMove. The company provides a unified platform combining voice, digital messaging, video banking, cobrowsing, and AI powered virtual assistants for regulated service industries. It serves banks, credit unions, and insurers primarily in North America and Europe, positioning its product as a single interaction layer for customer service teams.

About Glia

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital-from front office to back office-resulting in decreased operational costs and the Universal Banker model.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.

The DevSec team owns developer-facing and platform security at Glia - building guardrails and paved paths that let product teams move fast, safely. There is a saying in Glia: security is not just a feature, it's a part of our service.

The role

We're looking for a Senior Security Engineer who thinks about security end to end - not one domain deep, but the whole posture: application, infrastructure, supply chain, endpoints, operations, and the compliance surface behind them.

This is a Team Lead hire: we're looking for someone who will lead the DevSec team. You will start as a hands-on individual contributor to learn Glia's systems and security specifics, then step up to lead the team as a player-coach - leading the team's delivery and growth while remaining deeply hands-on, with career progression on the engineering IC track.

The Ramp-Up (First 3 Months)

You will start as a hands-on Senior Security Engineer to build a strong foundation. You will:

  • Ship hands-on security work and learn Glia's platform, Glia-specific security challenges, and how the rest of the Platform group operates.

  • Co-own the company security roadmap together with our Security Leader, balancing domains by risk.

  • Get to know the team, our tooling, and Glia's project delivery methodologies.

The Team Lead Role (Post Ramp-Up)

Once you step up, your time will shift to ~60% leadership and ~40% hands-on work. You will own:

  • Delivery & roadmap: own security programs end-to-end - from roadmap shaping and stakeholder alignment through implementation and adoption - prioritising by risk and unblocking the team.

  • People & mentorship: run 1:1s, manage performance, and grow the team.

  • Hands-on contribution: lead by example - stay close to the technical work and take on high-leverage security engineering yourself.

The Work:

The role spans the whole security surface, prioritising by risk rather than by specialty:

  • Application & product security - threat modelling, secure SDLC, design/code review, supply chain security

  • Infrastructure & cloud security - AWS posture, runtime security, IAM; close collaboration with the Infrastructure team

  • Security automation & AI - develop and own automation and AI tooling supporting company security goals; secure our AI-assisted development practices and LLM tooling

  • Endpoint & corporate security - developer endpoint security (MDM, privilege, software governance), secrets hygiene

  • Whole-posture assessment - run framework-based assessments (CIS Controls), identify where attention bears most value, and turn findings into prioritised, engineering-consumable plans

  • Compliance interface - connect technical work to SOC 2 / PCI-DSS / ISO 42001 needs

  • Mentor engineers, lead blameless post-mortems for security incidents, and present to and align senior management

DevSec is part of the Platform group and works closely with Infrastructure, Developer Acceleration, and Observability. The team is remote-first with fully remote rituals - we have team members in Estonia and Poland today, and for this role we hire anywhere in Europe.

Tech Stack you will be working with:

  • Infrastructure: AWS (Terraform, Kubernetes)

  • CI/CD: Jenkins, GitHub Actions, ArgoCD

  • Vulnerability detection & runtime security: Snyk, Sysdig/Falco

  • SSO & MDM: Okta, Jamf

  • Coding: Python preferred; our product stack includes Elixir, Ruby, and Golang

  • AI-assisted development: Claude Code and agentic tooling are part of everyday engineering at Glia

Requirements:

  • Credible hands-on experience in at least two security domains (e.g. AppSec + cloud/infra) and literacy across the rest - you think in overall posture and risk, not tools

  • You have built or scaled a security program end-to-end (process, tooling, adoption), ideally in a low-structure environment

  • Coding and automation ability (Python preferred) and cloud security depth (AWS)

  • Experience with AI-assisted development, and with securing it: LLM tooling (e.g. MCP), AI governance awareness

  • Leadership readiness with evidence - mentoring, deputising for a lead, or formal lead experience - and the commitment to step up as DevSec Team Lead after ramp-up, owning the team's delivery while staying technical

  • An educator and multiplier, not a gatekeeper: you enjoy high-empathy collaboration with developers

  • Located in Europe

Nice to have:

  • Framework-based posture assessment experience (CIS Controls, NIST CSF, or similar) - you can run an assessment and turn it into a prioritised roadmap

  • Pentest, audit, and compliance exposure (SOC 2, PCI-DSS, ISO 42001)

  • Terraform/Kubernetes; endpoint/MDM and IdP experience

Benefits

  • Glia stock options and competitive salary

  • Professional development support (trainings, courses, conferences, books, etc)

  • Transparent career development system

  • Different options for your working preferences (office, remote, flexible)

  • Access to all the latest tools and equipment you'll need

  • Sports compensation, reimbursement for therapy, counseling sessions

  • Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)

  • Generous referral bonuses

Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

The Glia Talent Acquisition team uses @glia.com and @gliatalent.com email addresses for coordinating interviews, providing updates, and sending documents.

Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via [email protected]

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