{"id":1382093,"url":"https://alion.io/job/glide-health-systems-program-manager","title":"Health Systems Program Manager","company":{"id":1813971,"name":"GLIDE","domain":"glide.org","url":"https://alion.io/company/glide-org","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"SAS","optional":false}],"status":"live","first_seen_at":"2026-07-02T18:21:48Z","employer_posted_date":"2026-07-02","last_verified_at":"2026-10-01T04:51:01Z","board_verified":true,"closed_at":null,"days_open":90,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":90},"description":"Position Summary:\nGLIDE's Health Empowerment & Access Team (HEAT) programs are at the forefront of innovative and collaborative approaches in San Francisco. The Health Systems Program Manager, under the supervision of the Assistant Director of Health Services, supports GLIDE’s integrated HIV, HCV, and STI screening and prevention services. This role ensures clinical excellence, regulatory compliance, and data-driven quality improvement across all testing operations. This role coordinates and supervises testing events with GLIDE staff and other community partners such as San Francisco's Department of Public Health (SFDPH), SF AIDS Foundation and others.This position is responsible for the entire prevention-to-quality cycle: direct participant counseling and sample collection, chain of custody and inventory management, audit preparation and contract reporting, and supervision of interns and testing staff.\nWorking at the intersection of harm reduction and public health accountability, the Manager ensures that GLIDE meets all SFDPH, HIPAA, and contractual obligations while maintaining culturally humble, low-barrier services for people who use drugs (PWUD), people experiencing homelessness, and other marginalized populations.\nEssential Duties and Responsibilities\nOversee QA process and chain of custody for all testing forms and laboratory requisitions.\nTrain new staff on how to complete testing paperwork and support corresponding database entry and communicate new testing protocols and ensure adherence.\nLead evaluation activities and provide programmatic support during monitoring periods.\nIn coordination with the Asst. Director of Health Services, prepare and draft reports for audits by contract funding entities.\nCollect appropriate samples, run rapid HIV/HCV tests, external controls, and complete all required paperwork. Run QA on all STI, HIV/HCV testing paperwork for SFDPH & SF AIDS Foundation.\nProvide HIV, HCV, and STI risk reduction counseling, risk assessment, and disclosure sessions, and document and report new HIV/HCV/STI positives to SFDPH.\nUpdate daily temperature logs, run monthly controls, and submit monthly test batches and reports to appropriate partners.\nManage ordering, invoicing, and inventory of testing and phlebotomy supplies, and monitor all perishable medical supplies for expiration.\nCollaborate with the Compliance and Impact (C&I) team on data management, reporting, and evaluation.\nCoordinate GLIDE staff for testing events, manage the testing calendar/staff scheduling, and collaborate with community partners to maintain and expand our community reach, including soliciting new venues for testing.\nLead and oversee special events to promote testing, linkages to care, health and wellness, prevention education, etc., (includes Project Homeless Connect Community Day of Service, Street Health and Wellness Fairs). \nAttend city-level community testing coordination meetings (SFDPH) and care-coordination meetings with stakeholders.\nAdhere to professional boundaries and standards. Understand and follow basic ethics, values and principles of clinical regulatory practices. \nAdhere to all laws and requirements regarding HIPAA, confidentiality, child/adult protective services, contractual agreements, etc.\nAssist with other HEAT Programs activities, including syringe access services (SAS) and other provision of safer use supplies, street outreach, and community-based pop-up events.\nQualifications\n2-3 years of equivalent work experience providing HIV/HCV/STI prevention education, phlebotomy, and/or testing to similar populations, ORequivalent combination of education (bachelor’s degree in public health or related field) and direct service experience.\nMinimum of 2-3 years of supervisory experience in a clinical, public health, or community-based setting, including direct oversight of full-time staff.\nExperience supervising staff in a unionized environment.\nCurrent California State Phlebotomy Technician I (CPT-1) certification or ability to obtain within 6 months of hire.\nCA Rapid HIV/HCV Test Counselor or ability to obtain within 6 months of hire.\nBasic Life Support (BLS) certification required within 3 months of hire.\nDemonstrates understanding of Harm Reduction as a public health model for social justice.\nFamiliarity with social determinants of health (SDOH) and how they impact people experiencing homelessness and other marginalized populations.\nStrong communication skills and the ability to build rapport/trusting relationships with diverse populations to facilitate sharing of personal health data and other confidential information.\nExperience with venue-based testing and street-based settings (mobile testing, SROs, health fairs).\nExperience working with people who use drugs (PWUD) and people living with HIV/HCV.\nKnowledge of motivational interviewing techniques, counseling principles, and health education.\nComfortable working in an environment with potential exposure to bloodborne pathogens (with appropriate PPE).\nExperience coordinating, implementing, and evaluating service delivery with community providers. \nAbility to implement Health Access / Harm Reduction Program objectives and activities; analyze and collect data and prepare reports.\nAbility to work independently in a fast-paced environment and exercise sound judgment.\nExcellent attention to detail, flexibility, and adaptability.\nDemonstrates cultural humility and ability to work effectively across cultures.\nValid California Driver’s license in good standing required.\nExperience and skills that are a plus:\nExperience with CLIA-waived and moderate complexity testing in an outpatient setting.Experience facilitating mobile testing, SROs, health fairs, and health access special events.Bachelor’s degree in public health, clinical laboratory science, or related field.\nBilingual in English and Spanish, Cantonese, Russian, or ASL.\nCertificates, Licenses, Registrations\nCA Rapid HIV/HCV Test Counselor certification\nLicensed Phlebotomist\nPhysical Requirements\nAbility to work on a computer and see details of objects at closerange. \nAbility to hear within normalrange, and communicate effectively (in person, telephone or Zoom). \nFinger dexterity and the ability to use all standard office equipment. \nSit or stand comfortably;and the ability to navigate throughout office spaces (via elevator or stairs).","description_format":"text","description_chars":6364,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Education","Government","Health Care"],"lifecycle":[{"event":"open","at":"2026-09-28T08:52:45Z"}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.296,"p_room":0.28,"age_days":90,"expected_fill_days":13,"reasons":["conf:0","win:tail","crowd:junior"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":false},"html_url":"https://alion.io/job/glide-health-systems-program-manager","json_url":"https://alion.io/job/glide-health-systems-program-manager.json","meta":{"generated_at":"2026-10-01T09:34:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":249,"day_limit":5000,"remaining_today":4751,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}