{"id":2494012,"url":"https://alion.io/job/global-e-payment-operations-analyst","title":"Payment Operations Analyst","company":{"id":49221,"name":"Global-e","domain":"global-e.com","url":"https://alion.io/company/global-e","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petah Tikva, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":108000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1536},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"QlikSense","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-13T07:04:48Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-16T15:54:52Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Description\nGlobal-e (Nasdaq: GLBE) is the world’s leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.\nTrusted by some of the world’s most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria’s Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC.\nOur technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. We’re a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work.\nWe are seeking a highly skilled and motivated Payment Operations Specialist with a strong technical and data-oriented background to join our Payments team. The ideal candidate will bring hands-on experience in payment flows, system behavior, and integrations, with the ability to investigate issues, analyze data, and support daily operations in a fast-paced environment.\nKey Responsibilities:\nSupport daily operations of payment products, ensuring smooth functionality and optimal performance.\nInvestigate and resolve payment-related issues across gateways, acquirers, and payment methods.\nAnalyze payment data to identify trends, anomalies, and improvement opportunities (e.g., declines, approval rates).\nCollaborate with cross-functional teams (Product, R&D, Finance, NOC) to resolve escalations and improve processes.\nWork closely with external partners (PSPs, acquirers and alternative payment providers) to ensure seamless operations and efficient issue resolution.\nSupport and monitor payment integrations, including API-based flows, ensuring correct implementation and ongoing stability.\nAssist in managing payment flows, including authorization, capture, refunds, and 3DS authentication.\nContribute to process improvements and automation initiatives to enhance efficiency.\nRequirements\nAt least 2+ years of hands-on experience in payment flows and payment operations (mandatory).\nBachelor’s degree in industrial engineering, Business Administration, Economics, or a related field.\nStrong experience with SQL and Excel.\nFamiliarity with payment gateways, APIs, and integration flows.\nExperience with BI tools (e.g., QlikSense) - advantage.\nStrong analytical and problem-solving skills with high attention to detail.\nAbility to work independently and manage multiple tasks in a dynamic environment.\nExcellent verbal and written communication skills","description_format":"text","description_chars":2644,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Israel","iso":"IL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-14T03:56:06Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":46,"reasons":["conf:3","velocity","win:early","comp:junior"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/global-e-payment-operations-analyst","json_url":"https://alion.io/job/global-e-payment-operations-analyst.json","meta":{"generated_at":"2026-10-16T17:59:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2840,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49221},"rest":"https://alion.io/mcp/rest/get_company?id=49221"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fglobal-e-payment-operations-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fglobal-e-payment-operations-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fglobal-e-payment-operations-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/global-e-payment-operations-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fglobal-e-payment-operations-analyst"}]}