{"id":3467708,"url":"https://alion.io/job/global-e-senior-product-manager-post-purchase","title":"Senior Product Manager - Post-Purchase","company":{"id":49221,"name":"Global-e","domain":"global-e.com","url":"https://alion.io/company/global-e","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petah Tikva, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":108000,"max_usd":237000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4457},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-10-29T13:34:13Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T21:11:59Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Description\nGlobal-e (Nasdaq: GLBE) is the world’s leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.\nTrusted by some of the world’s most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria’s Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC.\nOur technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. We’re a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work.\nWe are looking for a Senior Product Manager to join our product team and help shape the next generation of our e-commerce and post-purchase platform.\nIn this role, you will own complex product areas used by thousands of merchants and millions of shoppers. You will work closely with enterprise customers, engineering, design, operations, professional services and commercial teams, taking products from customer problem and discovery through definition, delivery, rollout, adoption and continuous improvement.\nThis is a highly hands-on role for a Product Manager who enjoys solving complex problems, diving into details, working closely with customers and engineering, and taking full ownership of outcomes.\nDescription:\nOwn product initiatives end-to-end, from discovery and problem definition through requirements, development, UAT, rollout, adoption and measurement. \nWork directly with enterprise merchants and internal customer-facing teams to understand complex business needs and translate them into scalable, reusable product capabilities. \nBuild products and experiences across the e-commerce and post-purchase lifecycle, including areas such as returns, exchanges, refunds, shipping, order management and merchant operations.\nWork on complex integrations with e-commerce platforms, logistics providers, APIs and other parts of the Global-e ecosystem.\nBalance merchant requirements, shopper experience, operational complexity, technical constraints and business impact when making product decisions. \nTurn high-touch customer requirements into scalable product solutions rather than one-off implementations. \nDefine clear product requirements and detailed specifications while partnering closely with engineering and design throughout execution. \nUse product data, customer feedback and business metrics to identify opportunities, prioritize initiatives and measure impact. \nDefine and monitor relevant KPIs, including adoption, completion rates, operational efficiency, merchant satisfaction and business impact. \nOwn product quality beyond development completion, including UAT, rollout strategy, monitoring, feedback and iteration.\nWork effectively in an environment that includes roadmap initiatives alongside customer escalations, operational needs and evolving business priorities. \nUse AI tools throughout the product development lifecycle, including discovery, research, analysis, specifications, prioritization, prototyping and delivery. \nRequirements\n5+ years of Product Management experience in complex software products. \nB2B or B2B2C SaaS experience - Must. \nExperience with e-commerce, commerce infrastructure or enterprise software - Strong advantage. \nProven track record of leading large and complex product initiatives from discovery through successful production rollout. \nStrong ownership mentality and the ability to drive initiatives forward independently. \nStrong customer orientation, including experience working directly with enterprise customers and translating their needs into scalable products. \nStrong technical orientation and the ability to work effectively on APIs, integrations, data flows and complex SaaS systems. \nExcellent analytical skills and ability to use data to understand problems, make decisions and measure product success. \nAbility to prioritize effectively across strategic initiatives, customer needs, technical constraints and operational requirements. \nProven experience working closely with engineering teams and ability to dive into technical and product details when needed. \nExperience using AI tools across the product development lifecycle, including AI agents and agentic workflows. \nExcellent written and verbal communication skills in English and Hebrew.","description_format":"text","description_chars":4514,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-10-29T15:52:56Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":46,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/global-e-senior-product-manager-post-purchase","json_url":"https://alion.io/job/global-e-senior-product-manager-post-purchase.json","meta":{"generated_at":"2026-11-01T22:51:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34780,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49221},"rest":"https://alion.io/mcp/rest/get_company?id=49221"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fglobal-e-senior-product-manager-post-purchase"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fglobal-e-senior-product-manager-post-purchase"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fglobal-e-senior-product-manager-post-purchase"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/global-e-senior-product-manager-post-purchase\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fglobal-e-senior-product-manager-post-purchase"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3467708}},{"tool":"search_jobs","arguments":{"company":"global-e.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3467708},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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